27 escalation manager jobs at 17 companies in Vandergrift, PA
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Senior Program Manager
Pittsburgh or New York City
OnsiteFull Time
6+ YOEBachelor's degree or equivalent experience and 6+ years in program, project, operations, or product operations roles. Requires complex cross-functional leadership, systems thinking, risk management, escalation resolution, and executive communication.
1mo
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Vice President, Client Service Manager
Lake Mary or Pittsburgh
$69k-$95k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent, typically 5+ years experience, deep GP&T product and operational expertise, data analytics, escalation management, stakeholder engagement.
1mo
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Bench Site Manager - Clean Express Auto Wash
Pittsburgh, Pennsylvania, United States
$65k/yr OnsiteFull Time
2+ YOEMinimum 2 years leadership experience, high school diploma required (associate/bachelor's preferred), customer service and de-escalation skills, ability to work flexible hours, basic computer and POS proficiency, able to lift up to 50 lbs.
POS systems, Microsoft Office, Google Workspace
1mo
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Director, Presales Engineering
Texas or Florida or Pittsburgh or Colorado or Illinois or Draper or Sunnyvale or Massachusetts
OnsiteFull Time
10+ YOE5+ Mgmt10+ years in presales/technical consulting, 5+ years leading technical teams; experience with escalations, AI workflows, governance, and cross-functional coordination.
Salesforce, Jira, Confluence, GitHub, Slack, Microsoft Teams, Google Workspace, Workday, CyberArk, SailPoint, vector databases, MCP servers, enterprise AI platforms
3mo
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FINRA Supervisory Specialist - PNC Wealth Management
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yr OnsiteFull Time
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
3w
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Support Analyst
Pittsburgh or Cranberry Township
OnsiteFull Time
Customer-focused support experience, strong organization and communication, ability to manage multiple tasks, familiarity with software systems, and experience with ticketing/escalation processes.
3w
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Support Analyst
Pittsburgh or Cranberry Township
OnsiteFull Time
Customer-focused support with experience in customer service or help desk environments, strong organization and communication, ability to manage multiple tasks and follow escalation protocols.
2mo
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Supervisor - Network Segmentation (Cranberry Township, US)
Cranberry Township, Pennsylvania, United States
$117k-$146k/yr HybridFull Time
4+ YOEBachelor's degree or equivalent experience, 4+ years in networking/security/segmentation, experience with large-scale firewall environments and microsegmentation, ITIL familiarity, strong incident and escalation management skills.
Palo Alto Panorama, GlobalProtect VPN, Citrix ADC, Guardicore, ITIL
1mo
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Safety Specialist - Mountains Behavioral Health - Part Time
Indiana, Pennsylvania, United States
OnsitePart Time
2+ YOE2 years psychiatric de-escalation experience, high school diploma, BLS within 1 month, healthcare experience, training in aggression management, ability to document encounters.
1mo
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Nuclear Performance Assessor - Beaver Valley
Shippingport, Pennsylvania, United States
OnsiteFull Time
6+ YOERequires SRO or management certification, Bachelor's degree preferred (or 6 years nuclear service), minimum 2 years management experience desired, broad nuclear experience across multiple departments, and ability to evaluate and escalate organizational performance.
3mo
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Mental Health Professional
Canonsburg, Pennsylvania, United States
FieldFull Time
1+ YOEProvide treatment, crisis stabilization, counseling, case management and documentation for youth and families in home-based settings. CPR and de-escalation/restraint required; counseling licensure may be required by state.
2mo
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Collections Coordinator
Raleigh or Lexington or Greensburg or Indianapolis or Atlanta or Richmond or Tysons Corner or Fort Lauderdale or Aiken or Elgin or Denver or Orlando or Charlotte or Greenville or Coral Gables or Jeffersonville or Alpharetta or Tampa or Nashville or Cincinnati or Louisville or Augusta or Chicago
$18-$28/hr HybridFull Time
1+ YOEHigh school diploma, 1+ year collections/accounts receivable experience in professional services, ability to manage AR portfolio, document client interactions, send statements, research payments, and escalate issues.
1mo
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Client Services Representative
Pittsburgh, Pennsylvania, United States
$45k-$50k/yr OnsiteFull Time
Customer-service focused role managing routing, student data, schedules; strong telephone/email communication, report generation, escalation handling; routing and compliance coordination; bilingual candidates may be required.
4d
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Community Support Specialist - Bridge Housing
Pittsburgh or Pittsburgh
$19/hr FieldPart Time
2+ YOEHigh school diploma plus 2 years of case management experience, or an approved equivalent of work, education, and life experience. Requires crisis de-escalation skills, independent travel, and required clearances and certifications.
2mo
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Clinical Quality Coordinator
Pittsburgh, Pennsylvania, United States
OnsiteFull Time
1+ YOEBachelor's in Human Services or Nursing required (Master's preferred). PA RN license, CPR and de-escalation/restraint certification required. Quality/PI and management experience preferred; experience with regulatory surveys expected.
electronic medical record
2mo
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Technical Support Representative
Cranberry Township or Pittsburgh
OnsiteFull Time
Provide first-level technical support for automated laser engraving and pin marking systems via phone, email, and case management; perform remote diagnostics using desktop tools and multimeters, document and escalate cases, and travel for training as needed.
remote desktop tools, case management systems, multimeters
4w
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Unarmed Security Officer - Multiple shifts(Mon,wed, frid, Sat, Sun)
West Mifflin, Pennsylvania, United States
$19/hr OnsiteFull Time
1+ YOEHigh school diploma/GED and valid driver's license required; 1+ year security experience recommended; must pass PAT, ASO course, drug screen and background check; firearms and de-escalation skills; strong communication and time management.
CCTV
2mo
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Behavioral Health Support Specialist, Extended Psychiatric Unit
Connellsville, Pennsylvania, United States
OnsiteFull Time
High school diploma, valid PA driver's license and MVR, CPR and Comprehensive Crisis Management certification within 6 months, ability to de-escalate crises, maintain professional boundaries, and lead group activities; behavioral health experience preferred.
1mo
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Target Security Specialist
Pittsburgh or Homestead
$18/hr OnsiteFull Time
Must be 18+, high school diploma or equivalent, able to climb ladders and lift up to 40 lbs, handle guest interactions, de-escalate incidents, use video surveillance and case management systems, and work flexible schedules including nights and weekends.
video surveillance system, case management system, handheld scanners
1mo
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Supervisor Patient Support
Torrance, Pennsylvania, United States
OnsiteFull Time
2+ YOE1+ MgmtAssociate's degree required, 2+ years working with the facility population, 1+ year supervisory experience, CPR and de-escalation/restraint certification, ability to assist with daily living and document progress.
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