289 escalation jobs at 115 companies in Queen Creek, AZ
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Escalation Manager
Tempe, Arizona, United States
$159k-$196k/yrHybridFull Time
Waymo: Autonomous driving technology for ride-hailing and logistics.
Experience in high-pressure operational environments, real-time critical thinking and de-escalation, strong verbal/written communication, leadership in incident response, and willingness to work rotating shifts including nights/weekends.
Oscar HealthNYSE: OSCR: Provides tech-enabled health insurance plans and telemedicine services.
12+ YOE7+ Mgmt12+ years in healthcare/payer operations with 7+ years senior leadership; experience in escalation management, operating model design, analytics, and stakeholder communication.
Jira, Salesforce, ServiceNow, Zendesk, Microsoft Excel, SQL
Kikoff: A profitable consumer fintech building products to help people build credit, access liquidity, and save money.
4+ YOE3+ Mgmt4+ years in customer support with escalations experience, 3+ years people leadership, strong written/verbal communication, metrics-driven, experience with complex case management and QA programs.
Escalations Representative - Legal Services Phone Team
Tempe, Arizona, United States
HybridPart Time
Wells FargoNYSE: WFC: Global provider of banking, investment, and mortgage financial services.
1+ YOERequires 1+ year of customer contact experience in financial services support or equivalent experience, training, military experience, or education. Desired: legal document interpretation, escalated call handling, research, and Microsoft Office skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access, 1LLG (One Liens, Levies, Garnishments), Hogan, 1Sum, Columbia, CIV, SDD
Spring View Hospital: Community hospital providing acute care and specialty medical services.
High school diploma/GED, CPR and de-escalation certification within 30 days of hire; BHT certification preferred; ability to perform patient observation, safety monitoring, documentation, and crisis de-escalation.
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yrOnsiteFull Time
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
Guanyin or Hsinchu or Hukou or Kaohsiung or Linkou or Taichung or Tainan or Toufen or Phoenix or Taiwan
$88k-$121k/yrOnsiteFull Time
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
Experience managing and coaching customer engineers, account and installation planning, escalation management, and interfacing with product divisions; travel ~10% and relocation eligible.
The OCD & Anxiety Treatment Center: Provides specialized clinical treatment for OCD and anxiety disorders.
Some college or related experience; proficiency with EMR and Google tools; de-escalation, documentation, group facilitation, and critical thinking skills required.
Sevita: Specialized home and community-based healthcare and rehabilitation provider.
Oversee member safety, staff scheduling and coverage, medication and supply management, incident reporting, documentation, and escalation to Program Director or emergency services.
Beazer HomesNYSE: BZH: Designs and constructs energy-efficient single-family residential homes.
1+ YOE1-3 years customer-facing experience, strong writing and editorial judgment, social media customer support skills, organization and escalation management.
DSI Systems: Provider of retail sales enablement and business support services.
Strong customer-service, communication, multitasking, and problem-solving skills; ability to handle escalations and work flexible hours including evenings, weekends, and holidays.
205034.Lead Data Center Support Services Technician.OP5
Phoenix, Arizona, United States
$32-$64/hrOnsiteFull Time
OracleNYSE: ORCL: Provides cloud infrastructure and enterprise software for global businesses.
3+ YOE3+ years datacenter or technical support experience; leads hardware/network maintenance, incident escalation, RCA, and compliance; mentors technicians and partners with engineering.