29 escalation specialist jobs at 22 companies in Camp Pendleton North, CA
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Client Escalation Specialist
Irvine, California, United States
$25-$28/hrOnsiteFull Time
TaxRise: Provides tax resolution and IRS debt settlement services.
3+ YOERequires 3+ years in call center, client experience, or sales; escalation handling; CRM experience; strong communication, analytical, problem-solving, emotional intelligence, and conflict resolution skills; high school diploma or GED.
Semper Solaris: Installs residential solar panels, roofing, and HVAC systems.
5+ YOE5+ years customer service experience, escalation and complaint resolution skills, strong written/verbal communication, conflict resolution, investigation, organization, and industry experience preferred.
Salesforce, Microsoft Office 365, Microsoft Outlook
McAlister Institute: Providing substance use disorder treatment and recovery services.
State-approved Medi-Cal Peer Support Specialist certification, lived-experience in recovery, strong documentation and computer skills, CA driver's license, ability to de-escalate crises, bilingual Spanish/English preferred.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, EHR, Welligent, SmartCare
Acadia HealthcareNasdaq: ACHC: Operates specialized psychiatric and addiction treatment centers.
2+ YOEClinical experience (2+ years preferred), high school diploma or equivalent, preferred clinical licensure (LPN/RN/LMSW/LCSW/LPC/LPC-I), CPR and de-escalation/restraint certifications.
TargetNYSE: TGT: Operates a chain of general merchandise stores and supermarkets.
Must be 18+, high school diploma or equivalent, able to lift/move up to 40 lbs, perform physical security tasks, use communication devices, de-escalate incidents, and document cases per policy.
video surveillance system, handheld scanners, case management systems
TargetNYSE: TGT: An American general merchandise retailer.
High school diploma or equivalent, age 18+, able to lift/move up to 40 lbs, able to perform physical tasks and de-escalation, meet state/local licensure requirements, effective communication and teamwork.
case management systems, handheld scanners, video surveillance system
Path of Life Ministries: A nonprofit organization providing integrated services to people experiencing homelessness.
2+ YOEHigh school diploma or GED, 2+ years in social services, security, emergency response, or public-facing work; de-escalation, communication, documentation, Microsoft Office, and facility safety skills required.
Federal Way or Los Angeles or Bellevue or South Jordan or Las Vegas or Boise or Lakewood or Seattle or San Diego or Denver or Phoenix or Colorado Springs or Greenwood Village or Roseburg or Eugene or Tacoma or Irvine or Liberty Lake
$19-$24/hrOnsiteFull Time
Columbia BankNASDAQ: COLB: Commercial and consumer banking services in the Western United States.
2+ YOERequires 2 years of high-volume customer service or call center experience, 1+ year of issue resolution and escalations, high school diploma, communication, problem-solving, organization, and multitasking skills.
South Coast Community Services: Providing community-based mental health and behavioral support services.
2+ YOEAssociate degree or equivalent experience, minimum 2 years behavioral health or healthcare client-contact/insurance experience; knowledge of Medi‑Cal, payer portals, prior auth; strong communication, de‑escalation, and documentation skills.
Availity, Navinet, Microsoft Office, MyEvolve, EHR
Newport Healthcare: Provides comprehensive mental health and behavioral treatment services.
Provide direct supervision and compassionate care to adolescents and young adults; lead activities, support daily schedules, de-escalate crises, and collaborate with clinical team. High school diploma/GED and valid driver’s license required.
Norm Reeves Subaru-Rockwall: Automotive dealership selling and servicing new and used Subaru vehicles.
Provide regional IT support including troubleshooting hardware/software, systems upgrades and configuration, ticket escalation and follow-up, KPI-driven service, and after-hours emergency response.
SonyNYSE: SONY: Sells consumer electronics, video games, and entertainment media.
3+ YOE3+ years in escalated support or community management, high school diploma (BA preferred), exceptional written communication, calm under pressure, familiarity with consumer electronics lifecycles, experience with Salesforce Service Cloud, Microsoft Office and generative AI tools.
Salesforce Service Cloud, Microsoft Office, generative AI tools
3+ YOE3+ years healthcare or clinical support/data experience; working knowledge of medical terminology, EMR systems, HIPAA; strong attention to detail, Microsoft Office proficiency, ability to follow SOPs and escalate documentation issues.
InCircle, Electronic Medical Records (EMR), Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office
Operations Specialist II, Aerospace & Defense (US)
United States or Carlsbad
$23-$26/hrRemoteFull Time
Airspace: AI-powered logistics platform for time-critical freight delivery.
Proven time-critical logistics/operations experience (OS I or equivalent), strong independent judgment, de-escalation skills, ability to source non-standard coverage, and availability for required shifts and 2 weeks on-site training.
Collectors: Providing authentication and grading services for high-value collectibles.
4+ YOEOnsite customer service role requiring 4+ years customer service/hospitality/retail experience (call center preferred), fluent English, strong communication, and ability to handle escalations; must be authorized to work in the U.S.
Google Docs, Ring Central, Salesforce, Slack, e-Verify
Remote Dealer Services Specialist II (Manheim Riverside)
Riverside, California, United States
$26-$40/hrHybridFull Time
Cox Enterprises: Providing global communications, automotive services, and media solutions.
3+ YOEHigh school diploma/GED and 3 years of related experience, or 5 years of related experience; strong communication, organization, analysis, relationship-building, problem-solving, and de-escalation skills. Bachelor's degree preferred.
Peer Support Specialist - Mobile Crisis Outreach Program Beaumont
Beaumont, California, United States
$70k-$71k/yrFieldFull Time
Sycamores: Provides behavioral health and social services to vulnerable communities.
Must have lived experience with mental health/substance recovery, high school diploma or equivalent, valid California driver, ability to de-escalate, and pass background/drug/health screens.
Certified Peer Support Specialist - Mental Health 351
Garden Grove, California, United States
$23/hrFieldFull Time
Telecare: Operates behavioral health programs and psychiatric treatment facilities.
High school diploma/GED and peer certification prior to hire; valid driver\u00027s license and vehicle insurance; willingness to transport clients; strong engagement and de-escalation skills.