18 escalation specialist jobs at 10 companies in Dumfries, VA
1mo
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Patient Inquiry & Escalation Lead, Healthcare Financial Operations
Arlington, Virginia, United States
$57k-$86k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent; 3+ years professional experience; 5+ years healthcare customer service or revenue cycle experience; experience with process improvement, analytics, escalations, and empathetic patient interactions.
2w
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Target Security Specialist
Chantilly, Virginia, United States
$20/hr OnsitePart Time
High school diploma or equivalent, age 18+, ability to use communication devices and handheld scanners, lift up to 40 lbs, de-escalate and follow security policies.
2w
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Target Security Specialist
Alexandria, Virginia, United States
$20/hr OnsitePart Time
High school diploma or equivalent; minimum age 18; communication, de-escalation, incident documentation, surveillance, scanning, physical mobility, ladder climbing, and lifting up to 40 pounds required.
video surveillance system, case management systems, handheld scanners, multiple frequency devices
2mo
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Target Security Specialist
Alexandria, Virginia, United States
$20/hr OnsitePart Time
Must be 18+, high school diploma or equivalent, able to lift up to 40 lbs, climb ladders, work flexible schedules (nights/weekends/holidays), perform de-escalation, use surveillance and handheld devices, and document incidents.
1mo
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Target Security Specialist
Washington, District of Columbia, United States
$21-$32/hr OnsiteFull Time
Must be 18+, high school diploma or equivalent, able to lift up to 40 lbs, climb ladders, apprehend per policy, work flexible hours including nights/weekends/holidays, effective communication and de-escalation skills.
1mo
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Target Security Specialist
Washington, District of Columbia, United States
$21-$32/hr OnsitePart Time
Must be 18+, high school diploma or equivalent, able to lift/move up to 40 lbs, operate handheld scanners and communication devices, flexible schedule including nights/weekends/holidays, strong communication and de-escalation skills.
handheld scanner
1mo
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Target Security Specialist
Washington, District of Columbia, United States
$21-$32/hr OnsitePart Time
Must be 18+, high school diploma or equivalent, able to lift/move up to 40 lbs, flexible schedule (nights/weekends/holidays), effective communicator, de-escalation and crisis response, operate scanners and radios, follow AP policy.
video surveillance system, case management system, handheld scanner
1d
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Customer Experience Specialist
Laurel, Maryland, United States
$24-$26/hr OnsiteFull Time
Customer service, escalation, or complaint resolution experience; strong communication, empathy, attention to detail, CRM and Excel skills; ability to follow procedures and work in a fast-paced office.
CRM, Microsoft Excel
1mo
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Special Operations Website Specialist (SpecOps)
Washington or United States
$65k/yr RemoteFull Time
3+ YOE3+ years in digital operations or website management, escalation and cross-functional coordination experience, strong communication, troubleshooting, and proficiency with project management/ticketing tools.
Apollo
2mo
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Youth Engagement Specialist
Washington or Prince George's County
$18/hr OnsitePart Time
2+ YOEHigh school diploma/GED, 2+ years human services experience preferred, ability to apply de-escalation and behavior-modification techniques, valid driver’s license, pass background/clearance checks, basic computer skills, strong communication.
2mo
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Youth Engagement Specialist
Washington, District of Columbia, United States
$18/hr OnsitePart Time
2+ YOEHigh school diploma/GED and 2+ years human services experience required; ability to apply de-escalation and behavior-modification techniques, pass background/clearance checks, maintain a valid driver's license, and perform basic computer and recordkeeping tasks.
3w
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Senior Maximo Support Specialist- Remote
Reston or United States
$119k-$203k/yr RemotePart Time
2+ YOE2+ years Maximo Level 1 support experience, familiarity with Maximo applications, strong customer service, troubleshooting, ticketing and escalation skills; Python/JavaScript familiarity and Maximo integration experience preferred.
Maximo, IBM Maximo, SAP, Peoplesoft, Python, JavaScript, Teams
2w
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IT Support Specialist (Entry-Level)
Chantilly, Virginia, United States
OnsiteFull Time
Provide Level 1 (and some Level 2) IT support, troubleshoot user issues, install and maintain OS/software, manage IT assets and access, document tickets, escalate to technical teams, and follow security standards.
1mo
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Principal Customer Support Specialist (Remote)
Centreville or Carrollton or Texas
RemoteFull Time
7+ YOE7+ years support experience with Neumo Core (or 8+ with Applications), bachelor\u0002s degree in a technical field, experience resolving escalated technical issues, expertise with automation and troubleshooting, strong communication and leadership skills.
Anti-Virus Software, Microsoft Active Directory (AD), Microsoft Domain Name Services (DNS), Microsoft Dynamic Host Configuration Protocol (DHCP), Microsoft Windows Network Printers, Microsoft Office Suite, Salesforce, Zendesk, Jira, Slack, SQL
2mo
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Customer Service Support Specialist
Washington, District of Columbia, United States
OnsiteFull Time
Provide Tier 2 help desk support (24/7) answering emails/hotline/tickets, troubleshooting software/hardware, performing diagnostics/repairs, maintaining logs, and escalating incidents. US citizenship and Top Secret with Full Scope Polygraph required.
1mo
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Reimbursement Specialist (Hybrid), Day Shift, Patient Financial Services
Gaithersburg or United States
$21-$27/hr HybridFull Time
Adventist HealthCare: Provides integrated hospital, rehabilitation, and home health services.
3+ YOEHigh school diploma required; minimum 3 years healthcare experience; strong customer service, claim denial management, payer follow-up, troubleshooting, and PC-focused work. Ability to train others and escalate issues with supporting data.
4d
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IT Service Desk Specialist Level II
Bethesda, Maryland, United States
$75k-$82k/yr OnsiteFull Time
4+ YOERequires four years of relevant experience, a bachelor's degree, active Secret clearance, and applicable IAT II/CE credentials. Provides advanced service desk troubleshooting, escalation, endpoint support, and ticket resolution.
Service Level Agreements (SLAs)
5d
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Behavioral Health Therapist 2 Life With Cancer
Falls Church, Virginia, United States
$80k-$130k/yr OnsiteFull Time
2+ YOERequires a master's or doctoral degree, mental health specialist licensure, BLS, crisis de-escalation certification, and 2 years of mental health or substance use treatment experience.
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