46 escalation specialist jobs at 23 companies in Echo Park, CA
5d
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Client Escalation Specialist
Irvine, California, United States
$25-$28/hr OnsiteFull Time
3+ YOERequires 3+ years in call center, client experience, or sales; escalation handling; CRM experience; strong communication, analytical, problem-solving, emotional intelligence, and conflict resolution skills; high school diploma or GED.
CRM, Salesforce
3w
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Target Security Specialist
Long Beach, California, United States
$21/hr OnsitePart Time
Provide store security, prevent theft, respond to incidents, use surveillance and de-escalation, lift up to 40 lbs; high school diploma or equivalent and age 18+ required.
6d
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Target Security Specialist
Pomona, California, United States
$20/hr OnsiteFull Time
High school diploma or equivalent; age 18+; required state or local licensure; communication, technology, de-escalation, incident documentation, physical mobility, and ability to lift up to 40 pounds.
Video surveillance system, case management systems, handheld scanners
1mo
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Client Experience Specialist
Los Angeles, California, United States
OnsiteFull Time
Proven client-facing experience, strong written/verbal communication, de-escalation skills, attention to detail, bilingual English/Spanish, proficiency with Microsoft Office; bachelor’s degree or equivalent experience.
Microsoft Office, CRM
3d
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Insurance Claims Specialist
Federal Way or Los Angeles or Bellevue or South Jordan or Las Vegas or Boise or Lakewood or Seattle or San Diego or Denver or Phoenix or Colorado Springs or Greenwood Village or Roseburg or Eugene or Tacoma or Irvine or Liberty Lake
$19-$24/hr OnsiteFull Time
2+ YOERequires 2 years of high-volume customer service or call center experience, 1+ year of issue resolution and escalations, high school diploma, communication, problem-solving, organization, and multitasking skills.
InfoLease, Artiva, Salesforce
2w
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Behavioral Health Intake Specialist
San Bernardino County or Orange County
$50k-$70k/yr OnsiteFull Time
2+ YOEAssociate degree or equivalent experience, minimum 2 years behavioral health or healthcare client-contact/insurance experience; knowledge of Medi‑Cal, payer portals, prior auth; strong communication, de‑escalation, and documentation skills.
Availity, Navinet, Microsoft Office, MyEvolve, EHR
2w
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Behavioral Health Specialist
North Tustin, California, United States
$18-$22/hr OnsiteFull Time
Provide direct supervision and compassionate care to adolescents and young adults; lead activities, support daily schedules, de-escalate crises, and collaborate with clinical team. High school diploma/GED and valid driver’s license required.
4w
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Guest Services Specialist
Moorpark, California, United States
$23/hr OnsitePart Time
1+ YOEHigh school/GED, 1+ year customer service experience, CPR/first aid, valid driver's license (5+ years), basic computer skills, ability to lift light objects, strong communication and crisis de-escalation skills.
Microsoft Word
2w
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Care Team Specialist - Graveyard
Los Angeles, California, United States
$47k-$49k/hr OnsiteFull Time
High school diploma, prior experience with homeless persons, bilingual English/Spanish required, able to perform physically demanding tasks, familiarity with email and Microsoft Word, strong communication and de-escalation skills.
Microsoft Word
5d
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Specialist, Asset Protection - LA Southbay
Commerce, California, United States
$17-$25/hr OnsiteFull Time
Experience in theft apprehension and surveillance, knowledge of safety, legal protocols, business continuity, and risk management, plus communication, de-escalation, and crisis response skills.
2mo
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Social Media Specialist
Neenah or Brea or Fort Myers or Pasig or Belize City or Mexico City
HybridFull Time
2+ YOE2 years customer service/public relations or writing experience, high school diploma required (BA preferred), strong written communication, platform knowledge (Instagram, Facebook, Twitter, TikTok, Snapchat, YouTube, Pinterest), Microsoft Suite proficiency, ability to identify adverse events and escalate per SOPs.
Instagram, Facebook, Twitter, TikTok, Snapchat, YouTube, Pinterest, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Windows
4w
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Youth Care Specialist I
Los Angeles, California, United States
OnsiteFull Time
3+ YOE3+ years working with at-risk or homeless youth or a related Bachelor's degree; experience in case management, crisis intervention, housing navigation, and de-escalation; must pass fingerprint/background checks and have reliable transportation.
6d
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Specialist, Asset Protection - LA Southbay
Los Angeles, California, United States
OnsiteFull Time
Experience in theft apprehension and surveillance; knowledge of safety, legal protocols, business continuity, and risk management; body-camera operation, communication, de-escalation, and independent crisis response skills.
body-worn cameras
1mo
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Simplified Chinese Player Support Specialist
El Segundo, California, United States
$24-$29/hr HybridTemporary, Full Time
1+ YOENative-level Simplified Chinese and strong English, 1+ year player support and escalated (T2+) ticket handling, Zendesk and Microsoft Office/GSuite proficiency, excellent written communication.
Microsoft Word, Microsoft Excel, GSuite, Zendesk, JIRA, Confluence, Tableau
2mo
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Youth Specialist I - RESET Residential
Altadena, California, United States
$23-$26/hr OnsiteFull Time
2+ YOEBachelor's degree required, 2+ years direct care experience, must be 21+, valid California driver's license with acceptable driving record and insurance, maintain required licenses/certifications, able to perform physical interventions and de-escalation; pass background, drug, and health screens.
4w
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Customer Tech Support Specialist
Irvine, California, United States
$20-$22/hr OnsiteFull Time
2+ YOE2+ years customer-facing experience, 1+ year support analysis, experience logging communications and escalating issues, familiarity with Zendesk and remote support, bachelor’s or certification in computer-related field preferred.
Zendesk, CAD/CAM, Glidewell.io, Glidewell Direct, Inclusive Dental, My Accounts
4w
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Asset Protection Specialist (Full Time)
Pasadena, California, United States
$20-$21/hr OnsiteFull Time
1+ YOEProvide visible safety presence, greet guests, manage check-in, de-escalate incidents, perform inspections, meet cannabis employment requirements, valid driver’s license/state ID, pass background checks.
1mo
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Senior Customer Care Specialist, PCGS
Santa Ana, California, United States
$26/hr OnsiteFull Time
4+ YOEOnsite customer service role requiring 4+ years customer service/hospitality/retail experience (call center preferred), fluent English, strong communication, and ability to handle escalations; must be authorized to work in the U.S.
Google Docs, Ring Central, Salesforce, Slack, e-Verify
1w
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Roofing Quality Control/ Quality Assurance Specialist
Newbury Park, California, United States
OnsiteFull Time
3+ YOEMinimum 3 years roofing experience, ability to inspect installations, document and escalate quality issues, enforce safety and PPE use, valid California driver\u0002s license, strong communication and problem-solving skills.
1mo
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Security Ed Specialist - Woodland Hills
Woodland Hills, California, United States
OnsiteFull Time
High School Diploma minimum; security guard card required; must pass drug, health and criminal background screens; customer/public service experience (1 year preferred as security officer); lift up to 75 lbs; healthcare competency and de-escalation training.
cameras, intrusion detection system
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