20 escalation specialist jobs at 12 companies in Katy, TX
2mo
Save
Mark Applied
Hide
Customer Experience & Escalation Specialist
Houston, Texas, United States
OnsiteFull Time
1+ YOE1–2 years in customer service; de-escalation skills; strong communication; multi-tasking; experience with order management or CRM; PrintSmith a plus.
CRM systems, PrintSmith
1w
Save
Mark Applied
Hide
Customer Escalation Specialist - Networking
Spring or North Carolina
$19-$39/hr RemoteFull Time
1+ YOEBachelor's degree or equivalent experience, 1–2 years of customer service experience in telecom or networking, customer relations, communication, writing, operating systems, hardware, and networking knowledge.
Juniper’s Apex GovCloud Service Console, CRM, microcomputer hardware, operating systems software, User Acceptance Testing (UAT)
1w
Save
Mark Applied
Hide
Customer Escalation Specialist - Networking
Spring or North Carolina
$19-$39/hr RemoteFull Time
1+ YOEBachelor's degree or equivalent experience, 1–2 years of customer service experience preferred in telecom or networking, customer communication skills, writing skills, basic operating systems knowledge, and networking infrastructure knowledge.
Apex GovCloud Service Console, CRM, User Acceptance Testing (UAT)
1w
Save
Mark Applied
Hide
Customer Escalation Specialist - Networking
Spring or North Carolina
$19-$39/hr RemoteFull Time
1+ YOEBachelor's degree or equivalent experience, 1–2 years of customer service experience in telecom or networking, basic hardware and operating systems knowledge, networking knowledge, and strong communication and writing skills.
Juniper Apex GovCloud Service Console, CRM, microcomputer hardware, operating systems, User Acceptance Testing (UAT)
2mo
Save
Mark Applied
Hide
Precertification Specialist
Houston, Texas, United States
OnsitePart Time
1+ YOEHigh school diploma or GED; CPR and de-escalation certification; 1 year in behavioral healthcare; Associate or Bachelor preferred; may substitute education for experience.
1w
Save
Mark Applied
Hide
Technical Specialist
Houston or Boston
$46k-$70k/yr HybridFull Time
Experience in technical support or customer-facing technology roles, with troubleshooting, root-cause analysis, escalation, customer communication, product demonstrations, and consultative problem solving skills.
Salesforce
2mo
Save
Mark Applied
Hide
Precertification Specialist
Houston, Texas, United States
OnsitePart Time
1+ YOEHigh school diploma or GED required; CPR and de-escalation certification; 1 year in behavioral healthcare; associate/bachelor degree preferred; education may substitute for experience.
3w
Save
Mark Applied
Hide
Assessment Specialist
Conroe, Texas, United States
OnsiteFull Time
Associate's degree in nursing or Master's in social work/counseling required, current clinical/social work/RN license, CPR and de-escalation certification within 30 days, strong clinical assessment skills and prior psychiatric experience preferred.
3w
Save
Mark Applied
Hide
Target Security Specialist
Houston, Texas, United States
$18/hr OnsitePart Time
High school diploma or equivalent, must be 18+, ability to lift up to 40 lbs, operate handheld scanners and radios, follow AP policy, de-escalate incidents, and work flexible schedules including nights and weekends.
Target's video surveillance system, case management systems, handheld scanners, frequency devices
3w
Save
Mark Applied
Hide
Customer Communications Specialist
Shenandoah, Texas, United States
OnsiteFull Time
2+ YOE2+ years customer-facing or administrative experience, strong written/verbal communication, CRM experience (Salesforce preferred), attention to detail, multitasking and escalation judgment.
Salesforce, CRM
3w
Save
Mark Applied
Hide
Residential Program Transportation Specialist
Stafford or Needville
$14-$16/hr OnsiteFull Time
Valid driver's license and clean driving record, high school diploma/GED, ability to pass background and health screenings, experience transporting passengers preferred, ability to remain calm and use de-escalation.
3mo
Save
Mark Applied
Hide
FINRA Supervisory Specialist - PNC Wealth Management
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yr OnsiteFull Time
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
1w
Save
Mark Applied
Hide
Certified Therapeutic Recreation Specialist - PRN
Pasadena, Texas, United States
OnsitePart Time
3+ YOEBachelor's degree, CTRS license, annual certification, CPR, behavioral de-escalation training, clinical therapy knowledge, communication skills, and ability to serve diverse psychiatric patient populations.
1mo
Save
Mark Applied
Hide
Crisis Intervention Specialist (CIS) - HART Program
Houston or Harris County
$27/hr FieldFull Time
3+ YOEBachelor's in social work/public health/human services/psychology (or related); 3+ years crisis intervention/mental health experience; Texas driver's license; trauma-informed de-escalation skills; documentation and data skills; able to lift 50 lbs.
1mo
Save
Mark Applied
Hide
Camera and Alarm Team Specialist / Facilities Team Support
Sugar Land, Texas, United States
$14-$16/hr OnsiteFull Time
Familiarity with alarm management, access control, and CCTV systems; strong attention to detail; ability to identify, document, and escalate incidents; effective communication and computer skills for monitoring and reporting.
alarm management systems, access control platforms, CCTV systems, security management system, monitoring systems, email, reporting tools
Explore Jobs