21 escalation specialist jobs at 15 companies in Keene, TX
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Correspondence Escalation Specialist
Fort Worth, Texas, United States
OnsiteFull Time
Ventra Health: Private healthcare revenue cycle management provider serving physician practices, hospitals, health systems, and ambulatory surgery centers.
1+ YOEHigh school diploma or equivalent and one year of high-volume customer service experience. Requires insurance, EOB, ICD-10, CPT, software, communication, organization, and escalation-resolution skills.
TargetNYSE: TGT: An American general merchandise retailer.
High school diploma or equivalent, age 18+, ability to lift up to 40 lbs, perform physical duties, communicate effectively, use radios and handheld devices, and follow security and de-escalation procedures.
TargetNYSE: TGT: An American general merchandise retailer.
High school diploma or equivalent; at least 18 years old; strong communication, teamwork, prioritization, and de-escalation skills; able to lift 40 pounds, climb ladders, apprehend subjects, and work flexible shifts.
video surveillance system, case management systems, handheld scanners
BasePoint Academy: Privately owned Texas behavioral-health provider delivering PHP and IOP treatment to adolescents and young adults.
High school diploma/GED required; prior clinical experience in a behavioral practice preferred; must perform vehicle inspections, route planning, patient transport, crisis de-escalation, and staff training; strong communication and leadership skills.
DSI Systems: Providing sales enablement, logistics, and software solutions.
Strong customer service and communication, ability to handle escalations, multitasking across systems, detail-oriented problem solving, and flexible availability including evenings, weekends, and holidays.
Parkland Health: Public hospital system serving Dallas County, Texas.
1+ YOEOne year of healthcare or customer service experience required. Strong interpersonal, customer service, problem-solving, multitasking, basic computer, and emotionally charged situation de-escalation skills required.
Rightway: Private healthcare technology providing care navigation and pharmacy benefits management to employers and members.
Technical support, client onboarding, or healthcare/technology operations experience preferred. Requires organized problem-solving, accurate configuration, documentation, clear communication, and ability to work independently and escalate issues appropriately.
Single Sign-On (SSO), Client Implementation Hub (CIH), H1, ClearCost, Iterable
DuraServ: Private commercial, industrial, and residential overhead-door and loading-dock services provider serving businesses and homeowners across North America.
1+ YOEHigh school diploma required; 1+ year accounting/billing experience preferred. Experience with invoicing, customer portals, billing escalation/aging reports, strong communication and analytical skills, and Microsoft Office 365 proficiency.
Microsoft Excel, Microsoft Word, Microsoft Teams, Microsoft Office 365
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yrOnsiteFull Time
PNC Wealth Management: U.S. private wealth-management subsidiary providing brokerage, investment advisory, financial-planning, and insurance services to individuals and families.
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
Lifepoint Behavioral Health: Private Lifepoint Health behavioral healthcare division providing inpatient and outpatient treatment for children, adults, and seniors.
Current state RN or social work license required; associate's degree in nursing or master's in social work/counseling; CPR and de-escalation certification within 30 days; psychiatric experience and strong clinical assessment skills preferred.
Berry Appleman & Leiden: Private U.S. corporate immigration law firm serving employers and skilled workers worldwide.
1+ YOEHigh school diploma and at least one year of professional customer or client support experience; strong written and verbal communication, attention to detail, empathy, multitasking, and escalation skills.
Member Solutions Specialist - Collections - Bilingual
Dallas, Texas, United States
$21-$23/hrHybridFull Time
Resource One Credit Union: Member-owned, not-for-profit Texas credit union providing personal and business banking to Dallas and Northwest Harris County communities.
1+ YOEHigh school diploma or equivalent, one year of related experience, and Spanish bilingual proficiency required. Requires collections knowledge, communication, investigation, de-escalation, and problem-solving skills.
ACH Child and Family Services: Texas nonprofit providing child-welfare, foster-care, adoption, crisis, and family services.
0.5+ YOEHigh school diploma or GED, six months of preferred direct-care experience with youth or families, valid driver's license, acceptable driving record, and behavioral management de-escalation training.
Batbox: Private baseball entertainment operating immersive batting-simulator venues with food, drinks, and social gameplay.
3+ YOERequires 3–5 years in technical client support, help desk, IT support, or related technical work; hardware/software troubleshooting, networking knowledge, communication skills, customer escalations, and a valid driver's license.
Google Workspace, Wi-Fi, Ethernet, 2-Step Verification
Care.com: Online family-care marketplace and employer benefits platform serving families, caregivers, and employers.
2+ YOERequires 2–4 years in account management, partner success, or high-level customer service, with strong communication, de-escalation, project management, organization, problem-solving, and systems skills.
2+ YOEHigh school diploma or equivalent and 2+ years in retail operations, customer care, or related support. Requires Microsoft Office proficiency, communication, de-escalation, organization, and flexible peak-period availability.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams