86 escalation specialist jobs at 40 companies in Ohio
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REMOTE Special Order Escalation Specialist
Akron, Ohio, United States
$21/hr RemoteFull Time
1+ YOEHigh school diploma or equivalent, one year of related experience, Microsoft Outlook and Excel proficiency, Microsoft Word knowledge, strong communication, organization, problem-solving, and multitasking skills.
Microsoft Outlook, Microsoft Excel, Microsoft Word, CRM
1mo
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Milieu Specialist
Columbus, Ohio, United States
$24/hr OnsitePart Time, Temporary
2+ YOEProvide de-escalation and emergency response in a crisis setting; HS diploma, food handler certification, pass de-escalation training and background checks; minimum 2 years behavioral health experience preferred.
3w
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Bi-lingual Spanish Client Concierge Specialist
Tampa or Arizona or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or New Jersey or New York or Ohio or Oklahoma or South Carolina or Tennessee or Texas
$23-$26/hr OnsiteFull Time
2+ YOEBilingual English/Spanish customer service specialist with 2+ years call center or healthcare escalation experience, CRM and Microsoft Office skills, strong communication and problem-solving.
CRM, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
2w
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Intervention Specialist
Bucyrus, Ohio, United States
$30k-$37k/yr OnsiteFull Time
Bachelor's degree, valid teaching credential, implement instructional and behavioral interventions, maintain IEPs/BIPs, crisis management and de-escalation skills.
PBIS, CASE
2d
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Collections Specialist
North Canton, Ohio, United States
OnsiteFull Time
Requires a high school diploma or GED, strong written and verbal communication, confidentiality, attention to detail, de-escalation, math skills, and understanding of HIPAA.
HIPAA
1mo
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Adoption Specialist
Cincinnati, Ohio, United States
OnsiteFull Time
SPCA Cincinnati: Providing shelter, care, and adoption services for homeless animals.
Provide customer service, match animals to adopters, perform daily animal care and husbandry, maintain records using shelter software, de-escalate interactions, and follow biosecurity protocols.
3d
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Resolution Specialist
Hudson or United States or Canada
$55k-$60k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent combination; 3+ years in dispute resolution, claims, litigation support, insurance, or customer escalations; strong analytical, investigative, communication, documentation, and case management skills.
Microsoft Office Suite
3mo
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Support Specialist
California or Oregon or Washington or Ohio or Virginia or Texas or Maryland or Massachusetts or North Carolina or Tennessee or Colorado or Utah or Georgia or Florida
RemoteFull Time
2+ YOEExperience in software support or customer service (prefer ~2+ years), ticket triage, escalation, data onboarding/auditing, strong written/verbal communication, technical aptitude, and familiarity with helpdesk tools.
Notion, Zendesk
2w
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Behavior Specialist
Cincinnati, Ohio, United States
OnsiteFull Time
Documented paid experience with SED children/adolescents required; bachelor\u0002s degree in human services or social work preferred; skills in behavior management, de-escalation, group facilitation, and clinical documentation.
2mo
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Support Specialist
Hamilton, Ohio, United States
OnsiteFull Time
Provide safe supportive environment for participants, supervise chores/mealtimes, assist with intake and appointments, complete documentation, and de-escalate conflicts; high school diploma preferred and strong organizational/relational skills.
4d
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Target Security Specialist
Streetsboro, Ohio, United States
$18-$27/hr OnsitePart Time
High school diploma or equivalent; age 18+; required state or local licensure; communication, technology, de-escalation, theft apprehension, teamwork, prioritization, and physical mobility skills.
video surveillance system, case management system, handheld scanners
22h
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Target Security Specialist
University Heights, Ohio, United States
$18-$27/hr OnsiteFull Time, Part Time
High school diploma or equivalent; age 18 or older; communication, teamwork, independent prioritization, de-escalation, technology operation, incident documentation, and ability to lift 40 pounds and remain mobile.
video surveillance system, case management systems, handheld scanners
1mo
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Shelter Support Specialist
Columbus, Ohio, United States
$15/hr OnsiteFull Time, Part Time
High school diploma/GED required; service coordination, client engagement, crisis de-escalation, documentation, and compliance with vaccination policy.
5d
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Intake Specialist PRN
Dayton, Ohio, United States
OnsitePart Time
High school diploma required; behavioral health, intake, crisis management, or chemical dependency experience preferred. Requires communication, organization, PC skills, HIPAA compliance, CPR, and de-escalation training.
Microsoft Word, Microsoft Excel, Microsoft Teams, EHR, PC
1mo
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Shelter Support Specialist
Columbus, Ohio, United States
$15/hr OnsiteFull Time, Part Time
High school diploma/GED required; must perform service coordination, client engagement, crisis de-escalation, documentation, and follow organizational policies.
2w
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Intervention Specialist 2026-2027
Lima, Ohio, United States
$45k/yr OnsiteFull Time
Bachelor's degree required; valid teaching certification preferred; commitment to feedback; adaptability in dynamic educational settings; ability to implement behavioral supports and crisis de-escalation.
3w
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Crisis Intervention Specialist
Columbus, Ohio, United States
$19/hr OnsiteFull Time, Part Time
High school diploma/GED, strong communication, de-escalation and conflict-resolution skills, basic computer/data entry proficiency, ability to work varied shifts and interact with youth.
3w
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ChoicePay Support Specialist Lead
Columbus, Ohio, United States
OnsiteFull Time
5+ YOEBachelor's degree and 5+ years experience in operations, payments, financial services or client support; experience guiding teams, coordinating workflow, quality control, escalations; knowledge of commercial payment processes and Excel.
ChoicePay, Microsoft Office, Microsoft Excel
2mo
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Customer Service Specialist
Van Wert, Ohio, United States
$24-$41/hr OnsiteFull Time
2+ YOEResponds to customer inquiries via telephone or email to provide problem resolution with minimal supervision; first level escalation; typically requires high school diploma and 2-4 years of experience.
MS Office, ERP Systems (LN)
2mo
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Crisis Line Specialist
Chillicothe, Ohio, United States
$21/hr OnsiteFull Time
3+ YOEHigh school diploma and 3 years mental health services experience required; crisis intervention, de-escalation, mediation credentials preferred; experience with EHR, strong clinical judgment and communication.
Electronic Health Record
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