40 escalation specialist jobs at 22 companies in Wayne, PA
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Peer Support Specialist
Reading, Pennsylvania, United States
OnsiteFull Time
Acadia HealthcareNASDAQ: ACHC: Provider of behavioral healthcare and addiction treatment services.
3+ YOEHigh school diploma or equivalent, 3+ years in behavioral health, peer specialist certification, CPR and de-escalation/restraint certification; acute inpatient experience preferred.
Recovery Innovations: Provides behavioral health crisis and recovery services.
Peer Employment Training and Peer Support Specialist certification, high school diploma or equivalent, lived mental health or substance use experience, communication skills, basic computer skills, and de-escalation training.
Transformed Day Program - Certified Peer Specialist
Philadelphia, Pennsylvania, United States
$17/hrOnsitePart Time
CATCH, Inc.: CATCH. is a Philadelphia nonprofit providing behavioral-health, intellectual-disability, substance-use, residential, and family-support services to local people.
MHASP peer specialist required with maintained CEUs; PA criminal history, FBI and Child Abuse clearances required prior to hire. Must complete Psychiatric Rehabilitation orientation within one year; strong interpersonal, de-escalation and documentation skills.
B. Braun: Global provider of medical technology and pharmaceutical products.
0+ YOESupport contract lifecycle for a GPO portfolio, audit and maintain contract pricing, process amendments/escalations, interact with legal/sales/finance and distributor partners.
International SOS: Global provider of health and security risk services.
5+ YOERequires 5+ years of security experience, crisis and complex escalation management, client-facing experience, intelligence and security planning skills, and a degree or professional training in security, risk, politics, or international relations.
TargetNYSE: TGT: An American general merchandise retailer.
Provide store security, respond to incidents, use de-escalation, perform merchandise checks, document cases, lift up to 40 lbs, meet age and education requirements.
handheld scanners, video surveillance system, case management system
Haven Behavioral Hospital of West Chester: Private 72-bed psychiatric hospital providing inpatient and outpatient behavioral healthcare for adults and older adults in Pennsylvania.
1+ YOEHigh school diploma and 1 year of mental health or chemical dependency experience required. Behavioral health knowledge, communication skills, PC applications, HIPAA compliance, CPR, and de-escalation training required.
Microsoft Word, Microsoft Excel, Microsoft Teams, EHR
TargetNYSE: TGT: An American general merchandise retailer.
High school diploma or equivalent, age 18+, ability to use handheld scanners and case systems, physically able to lift up to 40 lbs, perform crowd management and de-escalation, and follow asset protection policies.
video surveillance system, case management systems, handheld scanners
DSI Systems: Providing sales enablement, logistics, and software solutions.
Strong customer service, communication, multitasking, problem-solving, and technology skills; ability to manage escalated situations and work flexible hours including evenings, weekends, and holidays.
CNH IndustrialNYSE: CNH: Global leader in agricultural and construction equipment manufacturing.
Coordinate ICT service delivery, provide advanced end-user IT support, troubleshoot escalated incidents, support service continuity, document local procedures, and deliver user training.
Specialized Education Services, Inc. (SESI): Providing K-12 special and alternative education services nationwide.
High school diploma required; experience in educational settings implementing behavioral interventions; emotional resilience, flexibility, de-escalation skills, ability to lift up to 50 lbs, and documentation skills.
Specialized Education Services, Inc. (SESI): Providing K-12 special and alternative education services nationwide.
Work in schools supporting students with intensive behavioral needs; implement behavior interventions, de-escalation, and documentation. High school required; college or bachelor's preferred; emotional resilience and flexibility required.
Recovery Centers of America: Private U.S. addiction-treatment provider delivering inpatient and outpatient care for substance-use disorder and-occurring mental-health conditions.
1+ YOEHigh school diploma, 1+ year behavioral health or substance use treatment experience preferred, valid driver's license, ability to lift up to 50 lbs, strong communication, crisis de-escalation, and basic tech proficiency.
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yrOnsiteFull Time
PNC Wealth Management: U.S. private wealth-management subsidiary providing brokerage, investment advisory, financial-planning, and insurance services to individuals and families.
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
Jewish Family Services of Delaware: Jewish nonprofit human-services agency providing counseling and support to individuals, families, youth, older adults, caregivers, and refugees.
Bachelor's in social work/human services required; experience in child welfare or family-serving agency; strong communication, de-escalation, organizational skills; Microsoft Office and database experience.
Berlin or Gloucester County or Salem County or Camden County
$20-$23/hrFieldPart Time
Legacy Treatment Services: New Jersey nonprofit behavioral health and human services provider serving children, adults, and families.
2+ YOEBachelor's degree plus 2 years (mental-health field) or Bachelor's plus 3 years (any field). Driver's license in good standing. Competency in trauma-informed care, de-escalation, suicide assessment, and safety planning.
Parx Casino: Privately owned casino and racetrack operator serving Pennsylvania guests with gaming, racing, hotel, dining, and live entertainment.
2+ YOEHigh School/GED required. Minimum 2 years customer service (1 year in call center). Strong English communication and interpersonal skills. Responsibilities include coaching, auditing, reporting, escalation handling, and maintaining call-center performance.
Horizon House Rehabilitation Services: Nonprofit mental-health rehabilitation provider serving adults with behavioral-health needs, disabilities, and homelessness in Pennsylvania.
1+ YOEAA+1 year or HS+2 years in mental health/MR field (or equivalent experience), crisis intervention/de-escalation, valid driver’s license, medication administration training, good communication skills.
Workplace HCM, Inc.: Private New Jersey HCM firm providing outsourced payroll, HR, onboarding, benefits, timekeeping, and workforce software to businesses.
Provide payroll client support, manage daily payroll processing, handle escalations, maintain documentation, and meet client-retention and quality metrics; 1 year office experience preferred; bilingual (Spanish/English) preferred.
Allentown School District: Public school district serving students in Allentown, Pennsylvania.
Bachelor's in special education or related field required; Pennsylvania teaching certificate preferred; Acts 34/151 and FBI clearances required; experience in public education preferred; maintain de-escalation certification and knowledge of IDEA and FERPA.