43 escalations jobs at 21 companies in Clinton, IL
2w
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Sr. Community & Escalations Specialist, Social Strategy & Media
Irvine or Atlanta or Normal
$80k-$109k/yr OnsiteFull Time
3+ YOE3–5 years managing brand escalations in digital channels, bachelor\u0002s preferred, advanced social listening tool proficiency, strong written communication and conflict-resolution skills, ability to work flexible/on-call hours.
Sprinklr, Sprout Social, Khoros, X/Twitter, Reddit, LinkedIn, Instagram
3w
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Customer Service Agent
Normal, Illinois, United States
$18-$20/hr OnsiteFull Time
Strong verbal communication, organization, problem-solving, de-escalation, scheduling/coordination skills; customer service or logistics experience helpful but not required.
11h
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Data Centre operation support
Bloomington, Illinois, United States
$60k-$70k/yr OnsiteFull Time
6+ YOE6+ years experience in 24x7 data center operations monitoring, incident triage and escalation, facilities/environmental monitoring, ServiceNow ticketing, and ITIL-based incident management.
ServiceNow, ITIL
3w
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Special Education Teaching Assistant
Urbana, Illinois, United States
OnsiteFull Time
Assist special education teacher with individualized instruction, behavior plans, lifting and hygiene support, data recording, and TCI de-escalation; paraprofessional license or equivalent required.
4d
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Retail Sales Associate-HICKORY POINT MALL
Forsyth, Illinois, United States
$16/hr OnsitePart Time
Customer-focused retail sales experience preferred; strong communication, de-escalation, and physical ability to lift up to 50 lbs; availability for evenings, weekends, and holidays.
1d
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$15,000 Sign on Bonus: Special Education Teacher
Champaign, Illinois, United States
$60k-$75k/yr OnsiteFull Time
Bachelor's degree and valid teaching credential required; implement IEPs, behavior interventions, de-escalation and crisis management; track student progress and use evidence-based instructional models.
PBIS
2w
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Behavioral Health Specialist
Decatur, Illinois, United States
$18-$20/hr OnsiteFull Time
High school diploma or equivalent, age 21+, valid driver’s license and reliable transportation, ability to perform physical tasks, strong communication, de-escalation, documentation, and trauma-informed care skills.
2w
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Pre-K Teaching Assistant
Decatur, Illinois, United States
OnsiteFull Time
Minimum 60 college credit; effective behavior management; trauma-informed/restorative practices preferred; ability to supervise students, de-escalate, lift up to 50 lbs, and document behavior/interventions.
2w
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Supervisor, Customer Care and Sales Advisor
Taylorville or Brazil
RemoteFull Time
2+ YOESupervisory experience in customer service or sales, high school diploma/GED, 2+ years related experience preferred, leadership and coaching skills, strong communication, ability to manage escalations and analyze performance.
1mo
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Cashier
Normal, Illinois, United States
$16-$17/hr OnsiteFull Time
Providing fast, friendly, and accurate customer service; processing checkout, return, and POS transactions; monitoring self-checkout; following loss-prevention policies; product knowledge and basic customer issue escalation.
Point of Sale, Self-Checkout
2mo
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Security Officer - Methodist
Peoria, Illinois, United States
$17-$28/hr OnsiteFull Time
Provide hospital security through patrols, incident response, de-escalation, investigations, and adherence to safety procedures; must have CPI, FOID, BLS, HS diploma/GED and valid driver's license.
5d
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Digital Operations Support Analyst
Peoria or Morton
$89k-$134k/yr OnsiteFull Time
2+ YOECoordinate and upload operational data, support digital deployments, troubleshoot escalated help-desk tickets, create user stories and acceptance criteria, and collaborate with global dealer partners; 2 years experience preferred.
Cat SOS Services, Azure DevOps
2d
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Senior Manager (M2), Partner Resolution Management
Phoenix or Washington D.C. or Olympia or Richmond or Montpelier or Columbus or Albany or Trenton or Boston or Annapolis or Augusta or Springfield or Honolulu or Denver or Sacramento
RemoteFull Time
5+ YOE5+ MgmtBachelor's or equivalent,5+ years leading escalation/resolution or support teams,experience with high‑value/VIP partner issues,strong people leadership,data-driven problem solving and cross-functional collaboration.
QuickBooks Accountant, CRM
2mo
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Retail Support Specialist
Champaign, Illinois, United States
$26/hr OnsiteFull Time
Strong customer service and communication, ability to handle escalations, multitasking across systems, detail-oriented problem solving, flexible availability including evenings/weekends/holidays, comfort in high-volume retail environments.
1mo
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Patient Transport Technician, Champaign
Urbana, Illinois, United States
$19-$19/hr FieldFull Time
High school diploma/GED, valid Illinois driver’s license, ability to lift up to 25 lbs, completion of AMT Management of Aggressive Behavior training, capable of supervising patients and using de-escalation techniques.
1w
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Pharm Tech - AMS
Champaign, Illinois, United States
$18-$29/hr OnsiteFull Time
Supports AMS pharmacist with calls, INR scheduling, medication reconciliation, EMR updates; requires ability to follow protocols and escalate clinical issues to pharmacist; pharmacy technician licensure/certification requirements per Illinois law.
EPIC, Electronic Medical Record
2w
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Security Officer
Taylorville, Illinois, United States
$17-$27/hr OnsiteFull Time
1+ YOEHigh school diploma or equivalent, BLS within 30 days, valid Illinois driver’s license, 1+ year security/military/law enforcement preferred, de-escalation and patrol skills, Microsoft Office proficiency.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
1d
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Mental Health Associate - Addiction Recovery Center
Peoria, Illinois, United States
$23-$38/hr OnsitePart Time
Bachelor's degree in related field required; CADC certification required/maintained within three years; advanced English skills; basic Windows computer skills; ability to de-escalate and provide therapeutic group/individual interventions.
Windows
1mo
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Asset Protection Detective, Market Place - Full Time
Champaign, Illinois, United States
$17-$25/hr OnsiteFull Time
High school diploma or equivalent; flexible availability including days, evenings, weekends and holidays; surveillance, de-escalation, and investigative skills; ability to lift up to 30 lbs and liaise with law enforcement; obtain required local licenses.
1mo
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Security Officer
Taylorville, Illinois, United States
$17-$27/hr OnsiteFull Time
1+ YOEHigh school diploma, BLS within 30 days, valid Illinois driver and acceptable driving record, 1+ year security/military/law enforcement experience preferred, de-escalation skills, confidentiality, Microsoft Office proficiency.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook