11 escalations manager jobs at 6 companies in Albany, NY
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Manager, Customer Engineer
Albany, New York, United States
$88k-$121k/yr OnsiteFull Time
Manage and coach customer engineers, maintain customer relationships, plan accounts and system installations, execute escalations, and deliver district-level financial and operational results.
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Overnight Hotline Case Manager
Troy, New York, United States
$19-$20/hr OnsitePart Time
1+ YOEHigh school diploma/GED, 1+ year experience with survivors or vulnerable populations, trauma-informed crisis intervention skills, valid NY driver license and reliable transportation, strong communication and de-escalation skills.
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Manager, Customer Engineer
Albany, New York, United States
$88k-$121k/yr OnsiteFull Time
Experience managing and coaching engineering staff, customer relationship management, account planning, system installation and startup support, and familiarity with reporting and escalation processes.
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Special Education Paraprofessional (RMS)
Pittsfield or Pittsfield
OnsiteFull Time
Must be Highly Qualified per NCLB (associate degree or passing ParaPro or WorkKeys), experience with middle school students with disabilities, strong communication and behavior management, willing to train in de-escalation/restraint.
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Special Education Secondary Paraprofessional (PHS)
Pittsfield or Pittsfield
OnsiteFull Time
Must be Highly Qualified (associate's degree or passing ParaPro or WorkKeys), experience with secondary students with disabilities, small-group instruction, behavior management, teamwork, and willingness to train in de-escalation/restraint techniques.
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Special Education Paraprofessional (RMS)
Pittsfield or Pittsfield
OnsiteFull Time
Must meet NCLB 'Highly Qualified' standard (associate's degree or pass ParaPro or WorkKeys); experience with middle school students with disabilities; strong communication and behavior management; willing to train in de-escalation and restraint.
1w
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Special Education Teacher (RMS)
Pittsfield or Pittsfield
OnsiteFull Time
Bachelor's degree and MA DESE Moderate Disabilities 5-12 certification required; master's preferred. Requires experience with multiple disabilities, classroom management, teamwork, data-driven instruction, and willingness to train in de-escalation and restraint.
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Customer Service Billing Associate I
Albany, New York, United States
$46k-$60k/yr OnsiteFull Time
High school diploma/GED required; 1–2 years customer service experience preferred; strong communication, attention to detail, CRM familiarity, basic billing/financial knowledge, ability to de-escalate and manage high call volume.
CRM
3w
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Warehouse Janitorial Lead
Albany, New York, United States
$17/hr OnsiteFull Time
4+ YOE4+ years lead/supervisory janitorial experience preferred, ability to follow OSHA and safety procedures, read safety/chemical documents, provide customer service, and use mobile timekeeping; able to cover shifts and escalate issues.
KBSPresence
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Safety & Security Supervisor
Pittsfield, Massachusetts, United States
$25-$38/hr OnsiteFull Time
3+ YOE1+ Mgmt3 years experience in corrections, public safety, law enforcement, armed forces, healthcare safety/security, or behavioral health; high school diploma; driver's license; BLS; de-escalation and IAHSS supervisor training (within six months); supervisory experience preferred.
Microsoft Word, Microsoft Excel
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Safety & Security Supervisor
Pittsfield, Massachusetts, United States
$25-$38/hr OnsiteFull Time
3+ YOEMinimum 3 years experience in corrections/public safety/law enforcement/armed forces/healthcare security or behavioral health; HS diploma; driver's license; BLS; de-escalation training; IAHSS supervisor training within six months; one year supervisory experience preferred.
Microsoft Word, Microsoft Excel