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8 escalations manager jobs at 7 companies in Bartlesville, OK

1mo
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Dispatch & Escalations Supervisor
United States
$20-$25/hr RemoteFull Time
Honk Technologies
Honk Technologies: Private U.S. roadside assistance technology platform connecting insurers, fleets, OEMs, and motorists with independent service providers.
2+ YOE2+ years supervising contact center/dispatch/operations teams, experience with escalations, strong coaching, conflict resolution, decision-making, and communication skills; proficiency with Five9, Verint, and Google Suite.
Five9, Verint, Google Suite
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2mo
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Service Delivery Manager - Tulsa, Oklahoma
Tulsa, Oklahoma, United States
OnsiteFull Time
UDT
UDT: Private IT provider delivering managed IT, cybersecurity, and cloud services to businesses and schools.
5+ YOE5+ years in service delivery, customer success, IT operations or MSP roles; bachelor\u0002s degree required; strong ITSM/ITIL knowledge, executive communication, incident/escalation management, and cross-functional coordination skills.
IT Service Management (ITSM), ITIL
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1mo
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Branch Manager (Vinita, OK)
Vinita, Oklahoma, United States
OnsiteFull Time
Wallace Finance
Wallace Finance: Private consumer lender providing personal installment loans to individuals through retail finance brands and locations.
Manage day-to-day branch operations, supervise and train staff, drive branch production and account growth, maintain audits and delinquent work, handle escalated customer issues; occasional travel.
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4w
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Manager, Operations
Tulsa, Oklahoma, United States
HybridFull Time
HireRight
HireRight: Global provider of on-demand employment background checks, drug testing, Form I-9 and employment and education verifications.
4+ YOEMinimum 4 years leading teams in operations, strong leadership, client escalation experience, KPI monitoring, process improvement, HS diploma required, bachelor\u0002s preferred.
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2w
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Information Technology - Application Support Lead 130-2064
Tulsa, Oklahoma, United States
OnsiteFull Time
CommunityCare
CommunityCare: Oklahoma-owned health insurance and managed-care serving individuals, families, employers, and Medicare beneficiaries.
4+ YOERequires 4+ years supporting enterprise business applications in healthcare or a regulated environment, with troubleshooting, escalation management, documentation, and training experience. Health plan systems experience preferred.
Amisys, QNXT
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1w
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ACCESS Specialist II
Tulsa, Oklahoma, United States
OnsiteFull Time
Parkside Psychiatric Hospital & Clinic
Parkside Psychiatric Hospital & Clinic: Private nonprofit psychiatric hospital and clinic serving children, adolescents, young adults, and adults with mental-health conditions.
1+ YOEMaster’s degree in behavioral health or RN/BSN, 1 year of behavioral health experience, CPR/First Aid, aggression management, trauma-informed and de-escalation training.
Handle with Care
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2w
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Assistant Director of Nursing
Tulsa, Oklahoma, United States
OnsiteFull Time
Parkside Psychiatric Hospital & Clinic
Parkside Psychiatric Hospital & Clinic: Private nonprofit psychiatric hospital and clinic serving children, adolescents, young adults, and adults with mental-health conditions.
5+ YOEOklahoma RN license, BSN, 5 years of clinical nursing experience, 2 years of behavioral health experience, BLS/CPR, and required aggression management, trauma-informed care, and de-escalation training.
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2mo
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ROADSIDE ASSISTANCE SUPERVISOR
Tulsa, Oklahoma, United States
OnsiteFull Time
Fox Rent A Car
Fox Rent A Car: Discount airport car-rental serving budget-conscious leisure and business travelers through corporate and affiliate locations.
Supervising roadside call center operations, coaching agents, handling escalations, ensuring policy compliance, monitoring productivity, and supporting training and development.
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