27 escalations manager jobs at 22 companies in Berkeley, MO
3w
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Technology Program Manager
Granite City, Illinois, United States
$105k-$130k/yr OnsiteFull Time
4+ YOE4+ years project/program management experience managing multiple concurrent workstreams; experience with delivery metrics, dependency tracking, risk escalation, strong written and verbal communication, and matrixed stakeholder coordination.
Jira, Smartsheet, Monday.com
1w
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Service Delivery Manager
St. Louis, Missouri, United States
$150k-$170k/yr HybridFull Time
Experience in service delivery, vendor management, IT operations governance, ITSM, or managed services. Requires SLA/KPI management, ServiceNow-based workflows, stakeholder communication, escalation management, and operational readiness experience.
ServiceNow, ITIL, SIAM
1mo
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Customer Service Manager
St. Louis, Missouri, United States
HybridFull Time
5+ YOE3+ MgmtBachelor's preferred, HS/GED required; 5+ years customer service experience, 3+ years people leadership; strong communication, escalation management, ERP and metrics experience; Microsoft Excel proficiency.
Microsoft Excel, Microsoft Office, Salesforce
3w
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Wentzville, MO - Operations Manager
Wentzville, Missouri, United States
OnsiteFull Time
Experience managing large diverse teams and daily facility operations, ability to handle equipment malfunctions and guest escalations, must be 21+, valid driver license and insurance, ServSafe or R-Serving where applicable.
1mo
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6174 - Assistant Store Manager PT
St. Peters, Missouri, United States
OnsitePart Time
Drive store sales and KPIs, manage and train store associates, handle customer escalations, maintain operations and inventory, and perform cash management; must be legally authorized to work in the U.S.
MPOS, Lids Custom, Mobile Point-of-Sale
1mo
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Hospitality Manager
St. Louis, Missouri, United States
$55k-$75k/yr FieldFull Time
Experience running hotel, short-term rental, or high-volume hospitality operations; strong organization, escalation triage, and customer-experience skills; ability to operate with autonomy in a fast-paced market.
Airbnb, Booking.com, ImmediatePay
3w
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Wentzville, MO - Operations Manager (30407)
Wentzville, Missouri, United States
OnsiteFull Time
Experience managing large diverse teams, facility and vendor oversight, safety compliance, guest service escalation handling, ability to train and mentor staff, must be 21+, valid driver license and vehicle insurance.
2w
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Retail Assistant Store Manager-ST CLAIR SQUARE
Fairview Heights, Illinois, United States
$24-$30/hr OnsiteFull Time
Prior manager experience, preferably in retail, with proven sales, customer experience, and operational results. Requires communication, coaching, adaptability, de-escalation, and a high school diploma, GED, or relevant experience.
4d
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Commercial Lines Account Manager - St. Peters, MO
St. Peters, Missouri, United States
OnsiteFull Time
2+ YOEProperty and Casualty license required within 90 days; 2+ years of insurance experience preferred; client-facing relationship management, communication, de-escalation, confidentiality, and industry knowledge required.
Applied EPIC, CRM
2w
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Representative, Advanced Services
Clayton, Missouri, United States
OnsiteFull Time
Handling escalated customer issues, coaching associates, managing incident tickets and email backlogs, tracking trends and recommending policy improvements.
1mo
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EOC Team Lead
Saint Louis or Norristown
$54k-$84k/yr HybridFull Time
Leading and coaching EOC staff, handling incident management and escalations, ensuring SLA adherence, strong communication, prioritization, and MS Office proficiency.
Microsoft Office Suite, Microsoft Windows
2mo
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District Field Trainer - Great Plains
Kansas City or Omaha or St Louis or Minneapolis or Quad Cities
$127k-$166k/yr OnsiteFull Time
5+ YOEFive+ years in elevator/escalator industry with management/training experience; willingness to travel up to 75% (domestic and occasional international); bachelor’s degree or equivalent experience.
2mo
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IT Endpoint Engineer
Saint Louis, Missouri, United States
OnsiteFull Time
5+ YOE5+ years IT endpoint/PC/Mac/mobile support experience; maintain and deploy OS/images, patch/configuration management, troubleshooting, vendor escalation, and documentation.
Windows, Microsoft Office, Microsoft System Center, VPN, local area network, Mac
1w
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Director of Quality and Accreditation
St. Charles, Missouri, United States
OnsiteFull Time
2+ YOE1+ MgmtBachelor's degree in human services or nursing, current licensure, 2+ years in quality, clinical, or process improvement, CPR and de-escalation/restraint certification; management experience preferred.
electronic patient observations, electronic medical record, Joint Commission, CARF, DEA, CMS
2mo
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Help Desk Team Leader | Network Solutions
Maryland Heights or United States
$55k-$75k/yr RemoteFull Time
Bachelor's in IT or equivalent experience; responsible for building and managing a remote help desk team, staffing, performance management, training, escalation handling, and creating procedures; preferred 1 year leadership and 3 years technical support experience.
1mo
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Team Leader - Network Security Engineering
Saint Louis or Tempe
HybridFull Time
5+ YOE3+ MgmtBachelor's degree or equivalent experience, 5+ years in information network security or technology, and 3+ years in leadership. Requires enterprise platform, network security, communication, and escalation management experience.
Segmentation, Firewall, IPS/IDS, NAC, Cloud, SaaS
1mo
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AVP, Client Success
Chesterfield, Missouri, United States
$124k-$178k/yr HybridFull Time
8+ YOE5+ Mgmt8–10 years progressive PBM or benefits consulting experience, 5+ years management preferred; deep PBM expertise, client advisory and escalation handling, training and operational documentation experience.
1w
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Target Security Specialist
Saint Louis, Missouri, United States
$18/hr OnsiteFull Time, Part Time
High school diploma or equivalent; age 18+; required state or local licensure; communication, technology, de-escalation, physical security, and workload-management skills; ability to lift 40 pounds and work flexible shifts.
Target's video surveillance system, case management systems, handheld scanners, multiple frequency devices
5d
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Experience Supply Chain Management Analyst
Hazelwood, Missouri, United States
$89k-$116k/yr OnsiteFull Time
Experience leading teams, handling customer and employee escalations, presenting to executive leadership, and solving problems. Bachelor's degree preferred; proficiency with Excel, Word, and PowerPoint desired.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
2mo
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Lead Medical Assistant - Internal Medicine
Saint Louis or Creve Coeur or Town and Country
$20-$29/hr OnsiteFull Time
2+ YOELead a team of medical assistants, manage inventory, ensure OSHA/protocol compliance, monitor training/certifications, triage escalated patient requests. Requires HS diploma/GED, 2+ years experience, cert/registration in area of expertise; CPR preferred.
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