2w
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Implementation & Escalations Engineer
Farmington, Utah, United States
HybridFull Time
3+ YOEBachelor's degree,3+ years in technical support/solutions engineering,expertise with LMS,Workato,APIs,and integrations;escalation management,advanced troubleshooting,and mentoring experience.
LMS, Footprint, Taktile, Workato, APIs
4d
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Canada- Escalation Manager (Customer Support)
Mississauga or Salt Lake City or Canada
$100k-$110k/yr RemoteFull Time
8+ YOE8+ years in customer support escalation management in a SaaS environment; build escalation function; cross-functional collaboration; executive communication and strong writing skills; bachelor's degree preferred.
2w
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Sr. Critical Situation Manager
Draper, Utah, United States
$84k-$131k/yr OnsiteFull Time
Proofpoint: Provides cybersecurity solutions for email, cloud, and data protection.
7+ YOEBachelor's degree or equivalent, 7+ years customer-facing tech/escalation experience, familiarity with Linux CLI, Salesforce Service Cloud, database/SaaS concepts, on-call 24x7 rotation, strong written/verbal communication.
Linux, Salesforce Service Cloud
3w
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General Manager
South Jordan, Utah, United States
$19/hr OnsiteFull Time
1+ YOE2+ MgmtRetail management experience with sales leadership, ability to meet sales targets, staff development, budgeting, inventory, and customer escalation resolution.
3w
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Store Manager
Draper, Utah, United States
OnsiteFull Time
2+ YOE4+ MgmtManage day-to-day retail store operations, drive sales KPIs, supervise staff, hire and coach employees, handle escalated customer issues, and manage budgets and reporting.
1w
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Operations Program Managers
Salt Lake City, Utah, United States
$58k-$123k/yr OnsiteFull Time
6+ YOERequires bachelor’s+8 years or master’s+6 years of related experience; advanced program management skills, risk and escalation management, cross-team liaison, and independent judgment.
1w
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Associate Manager, Onboarding
Lehi, Utah, United States
OnsiteFull Time
4+ YOE2+ MgmtLeadership in post-sales/onboarding, coaching and people management, process design and operational improvement, customer-facing escalation and communication skills; 4+ years post-sales experience and 2+ years managing direct reports preferred.
2w
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Case Manager | Adult Services
Salt Lake City, Utah, United States
$18/hr OnsiteFull Time
0+ YOEHigh school diploma, case manager certification (obtainable within 120 days), CPR and de-escalation certification, valid driver’s license for driving roles, no prior experience required.
3w
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Digital Banking Manager
Pleasant Grove, Utah, United States
$82k-$122k/yr OnsiteFull Time
3+ YOE3+ years banking customer service or digital banking support, prior supervisory experience required, high school diploma required, bachelor’s in business/finance preferred; strong coaching, SLA and escalation management skills.
3w
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Digital Banking Manager
Pleasant Grove, Utah, United States
$82k-$122k/yr OnsiteFull Time
3+ YOE3–5 years banking customer service or digital banking experience, prior supervisory experience, high school diploma required; bachelor’s in business/finance preferred; strong communication, coaching, SLA and escalation management skills.
2mo
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Program Manager 3-Inventory Control
Salt Lake City, Utah, United States
$80k-$166k/yr OnsiteFull Time
5+ YOE5+ years in program/project coordination or inventory control with inventory reconciliation, 3PL/vendor coordination, ERP/WMS knowledge, strong analytical and communication skills, and ability to manage risks and escalate issues.
Oracle Fusion, ERP, WMS
1mo
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Senior Manager, Customer Success
Lindon, Utah, United States
$95k-$115k/yr HybridFull Time
5+ YOE5+ Mgmt5+ years leading people leaders in large-scale support organizations, expert escalation management, operational excellence, data-driven decision making, stakeholder communication, and building specialized support workflows.
Greenhouse
1w
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Assistant Manager: Freight Flow
Farmington, Utah, United States
OnsiteFull Time
2+ YOE2+ years retail leadership preferred; ability to coach, de-escalate, plan priorities, stand for long periods, lift up to 40 lbs, and follow loss-prevention and inventory processes.
5d
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Consultant, Technical Account Manager
Draper or Utah
$138k-$189k/yr FieldFull Time
12+ YOEUS citizen with active TS/SCI (full-scope polygraph),12+ years technical experience, deep PowerEdge and datacenter networking knowledge, Linux (RHEL/Ubuntu) expertise, customer-facing escalation skills.
Dell PowerEdge, RHEL, Ubuntu
1w
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Roofing Field Ops PM
Orem, Utah, United States
OnsiteFull Time
3+ YOEOversee roofing field operations, manage subcontractors and inspectors, perform quality audits, develop training, and resolve operational escalations; 3+ years construction/roofing or operations leadership experience preferred.
CRM systems, project management software, Microsoft Office, Google Workspace
1w
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Customer Success Team Member
Sandy or United States
$55k-$75k/yr RemoteFull Time
Deliver operational and customer support, manage customer relationships, coordinate implementations and escalations, maintain accurate customer data, and assist with reporting.
4d
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Classroom Assistant I PT
West Jordan, Utah, United States
$18-$20/hr OnsitePart Time
Provide student supervision, de-escalation, and classroom support; 17 hours/week positions available; patient and able to manage student behavior.
1w
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Call Center Team Lead
Lehi, Utah, United States
$25/hr OnsiteFull Time
Previous call center or customer service leadership experience, strong coaching/communication skills, ability to analyze performance metrics and manage escalations, comfortable with new software systems.
1w
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Funding Team Lead
West Valley City, Utah, United States
OnsiteFull Time
Understanding of loan origination policies, funding audits, process improvement, strong communication, training ability, proficiency with Microsoft Excel and PowerPoint, and ability to de-escalate and manage funding operations.
Microsoft Excel, Microsoft PowerPoint
1w
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Human Service Worker at Vantage Point North (Female) - Full Time
American Fork, Utah, United States
$18-$22/hr OnsiteFull Time
1+ YOEHigh school diploma/GED, valid driver’s license, background check and drug screen required; skills in de-escalation, observation, documentation, crisis management, and working with youth.
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