12 escalations manager jobs at 7 companies in Clay, NY

2mo
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Resident Manager
Syracuse, New York, United States
$19-$19/hr OnsiteFull Time
The Salvation Army
The Salvation Army: Provides social services and humanitarian aid for communities.
1+ YOEHigh school diploma or equivalent, >1 year experience with adolescents/young adults, valid driver's license and access to vehicle, CPR certification (or ability to obtain), crisis de-escalation, documentation and basic PC/Outlook/Word skills.
Microsoft Outlook, Microsoft Word
6d
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Assistant Manager, Member Service Center (Call Center)
Rome, New York, United States
$62k-$74k/yr OnsiteFull Time
AmeriCU
AmeriCU: Member-owned credit union providing financial and banking services.
Leads call center operations, supervises onsite and remote employees, coaches staff, makes staffing and service decisions, monitors performance metrics, and supports compliance and escalated member concerns.
Wallboard
6d
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Assistant Manager, Member Service Center (Call Center)
Liverpool, New York, United States
$62k-$74k/yr OnsiteFull Time
AmeriCU
AmeriCU: Member-owned credit union providing financial and banking services.
People-focused call center leader who can supervise employees, coach performance, make staffing and service decisions, handle escalations, and support compliance with BSA and SAFE Act requirements.
Wallboard
2w
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Mental Health Clinician
Oswego County or Cayuga County or Cortland County or Madison County or Onondaga County
$32/day FieldPart Time, Temporary
Liberty Resources: Providing integrated behavioral health and community social services.
2+ YOENew York licensure or permit in an eligible clinical profession, two years of post-graduate mental health experience, crisis intervention experience, and competence in de-escalation and aggression management.
2mo
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Tier 1 Managed IT Technician
Syracuse, New York, United States
$21-$25/hr OnsiteFull Time
Usherwood Office Technology
Usherwood Office Technology: Installs office technology and provides managed IT services.
Provide Tier 1 support for managed IT clients: respond to tickets, troubleshoot hardware/software/mobile issues, document incidents, escalate to Tier II. Associates degree preferred; CompTIA A+ and 1 year help-desk experience preferred.
Microsoft Windows, Microsoft Office
2w
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Mental Health Clinician
Oneida or Cayuga County or Cortland County or Madison County or Onondaga County or Oswego County
$32/day FieldPart Time, Temporary
Liberty Resources
Liberty Resources: Provides community-based behavioral health and social services.
2+ YOENew York licensure or permit in an approved clinical or healthcare profession, 2 years of post-graduate mental health experience, crisis intervention, de-escalation, aggression management, and required training.
Narcan
2w
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Mental Health Clinician
Cortland or Cayuga County or Madison County or Onondaga County or Oswego County
FieldPart Time, Temporary
Liberty Resources
Liberty Resources: Provides community-based behavioral health and social services.
2+ YOENew York licensure or permit in an approved clinical profession, 2 years of postgraduate mental health experience, crisis intervention experience, de-escalation and aggression management competence, and required training participation.
telehealth
2w
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Mental Health Clinician
Oneida or Cayuga County or Cortland County or Madison County or Onondaga County or Oswego County
$32/day FieldPart Time, Temporary
Liberty Resources: Providing integrated behavioral health and community social services.
2+ YOENew York licensure or permit in an eligible behavioral health or healthcare profession, 2 years of postgraduate mental health experience, crisis intervention, de-escalation, aggression management, care coordination, and required training.
1mo
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Associate Supervisor, Operations
Utica, New York, United States
$62k-$96k/yr HybridFull Time
Danfoss
Danfoss: Engineers energy-efficient solutions for refrigeration, heating, and hydraulics.
Experience leading teams in manufacturing or warehouse environments, knowledge of operations and performance metrics, strong communication and coaching skills, and ability to escalate and resolve issues.
1mo
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Member Services Team Lead
Auburn, New York, United States
$18-$18/hr OnsiteFull Time
Auburn YMCA
Auburn YMCA: Nonprofit community center providing wellness, fitness, and childcare programs.
High school diploma or equivalent, customer service and communication skills, Microsoft Word and Excel proficiency, cash handling and basic math, experience with youth/behavior de-escalation preferred.
Microsoft Word, Microsoft Excel
1w
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Customer Support Representative-OEM
Auburn, New York, United States
$75k-$95k/yr RemoteFull Time
Xylem
XylemNYSE: XYL: Manufacturer of water transport, treatment, and testing technologies.
4+ YOEBachelor's degree in Business, Marketing, or related field plus 4 years of relevant experience, or equivalent experience. Requires complex customer service, escalations, communication, analytical, organizational, and problem-solving skills.
Salesforce, CRM
1w
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Assistant Supervisor
Syracuse, New York, United States
$24-$29/hr OnsiteFull Time
Liberty Resources: Providing integrated behavioral health and community social services.
1+ YOEHigh school diploma or GED, personal mental health service experience, peer specialist or recovery advocate certification, and 1+ year of behavioral health peer-support experience. Requires crisis, de-escalation, organizational, and teamwork skills.