62 escalations manager jobs at 52 companies in Colorado
3w
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Customer Escalations Engineering Technical Leader
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yr RemoteFull Time
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Meraki Dashboard
2mo
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Product Manager - ServiceTrade Inspections
Durham or Alabama or Arkansas or Arizona or California or Colorado or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Kentucky or Maryland or Michigan or Minnesota or Missouri or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Vermont or Washington
RemoteFull Time
5+ YOE5+ years product management in B2B SaaS with 2+ years in a senior PM role; roadmap ownership, stakeholder communication, escalation/crisis management, technical integrations/APIs knowledge; mobile app and field service experience preferred.
APIs, iOS SDK, Android SDK, Joyfill
3w
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Scan Data Programs Manager
New Hartford or Colorado or Georgia or North Carolina or Minnesota or Pennsylvania or New York or Illinois or Texas or Florida
$90k-$110k/yr RemoteFull Time
3+ YOE3+ years program or operations experience; strong stakeholder communication; ticketing/tool experience; detail-oriented with reporting and escalation skills.
Jira, Zendesk, Salesforce, Microsoft Teams
1mo
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Service Manager
Washington or Denver
$90k-$125k/yr OnsiteFull Time
5+ YOE5+ years in service, construction, trades or related industry; leadership, scheduling, parts management, customer escalation, and strong communication and organizational skills.
1w
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Manager I - Clinical Solutions Manager
Las Vegas or Atlanta or Tampa or Indianapolis or Mason or Roanoke or Denver or Colorado Springs or Norfolk
$94k-$162k/yr HybridFull Time
5+ YOEActive unrestricted RN license, minimum 5 years acute care clinical experience, management and escalation resolution experience, knowledge of medical policy and utilization management.
3w
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Clinical Manager, Outpatient
Denver or Westminster or Westminster
$67k-$90k/yr OnsiteFull Time
Master's degree required, current clinical/social work license, CPR and de-escalation certification within 30 days, clinical oversight and program management experience.
3w
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Denver, Colorado - District Manager
Denver, Colorado, United States
OnsiteFull Time
2+ YOE2+ MgmtMulti-unit retail management experience, ability to hire/coach managers, budgeting, inventory, scheduling, customer escalation resolution, valid driver's license, drug/background checks.
Microsoft Office
3w
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Manager, Customer Support
Lakewood, Colorado, United States
$102k-$127k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree required; 5+ years in customer support with 2+ years management experience. Expertise in complaint and escalation management, cross-functional collaboration, and data-driven continuous improvement.
1d
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Manager, Customer Service
Temecula or Southern California or Desert Mountain or Las Vegas or Arizona or Utah or Colorado or New Mexico
$96k-$120k/yr OnsiteFull Time
5+ YOE5+ MgmtRequires 5+ years of customer service leadership and people management experience, leadership of 50+ employees, budget management, escalated issue resolution, communication, coaching, Microsoft Office, and CRM proficiency.
Microsoft Office, CRM, Salesforce, Oracle
3d
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Client Success Manager
Chicago or New York City or Denver
$70k-$88k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years in B2B account management, sales, or client success; requires upselling, analytics, communication, problem-solving, client de-escalation, collaboration, and systems aptitude.
Salesforce, Google Suite, ChurnZero, Gainsight
1w
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Assistant Manager
Fort Collins, Colorado, United States
$20-$24/hr OnsiteFull Time, Part Time
2+ YOELead store teams, drive sales and operational priorities; 2+ years of retail leadership preferred; ability to work flexible schedule, stand for extended periods, lift up to 40 lbs., and de-escalate customer situations.
4w
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Business Relationship Manager I- Officer
Denver, Colorado, United States
$67k-$100k/yr OnsiteFull Time
1+ YOE1+ year business banking or lending experience; knowledge of business credit, products, and risk; strong communication; MS Office proficiency; ability to manage priorities and escalate appropriately.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1mo
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Case Manager - ACT (S0466)
Durango, Colorado, United States
$21-$24/hr OnsiteFull Time
1+ YOEBachelor's in health or human services required, 1+ year health/human services experience (2 years case management preferred), current driver’s license, BLS within 90 days, annual flu and TB screening, de-escalation training.
Microsoft
1w
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Customer Success Manager, Payroll - Emerging Accounts
Austin or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Idaho or Illinois or Indiana or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Mississippi or North Carolina or Nebraska or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
RemoteFull Time
1+ YOE1–3+ years customer success/account management experience with payroll/PEO/HCM accounts, working knowledge of payroll/PEO fundamentals, compliance escalation comfort, Salesforce proficiency, Zendesk/NetSuite familiarity.
Salesforce, Zendesk, NetSuite
1mo
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Adult and Juvenile Complex Case Manager
Pueblo, Colorado, United States
FieldFull Time
2+ YOEHigh school diploma or GED required; CAT certification and case manager credential within 18 months; valid driver's license; 2+ years behavioral health/human services experience preferred; strong writing, org, computer, de-escalation skills.
Electronic health records (EHR), Microsoft Office
3w
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Manager, IT Operations & End User Services
Louisville, Colorado, United States
$90k-$108k/yr OnsiteFull Time
6+ YOE5+ Mgmt6+ years enterprise IT operations experience, 5+ years leading technical teams; hands-on with endpoints, Microsoft 365, incident/escalation management, IT service delivery, and compliance in regulated environments.
Microsoft 365
2w
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Senior Advisor, Technical Account Manager
San Antonio or Colorado or Omaha or Washington or Texas or Nebraska
$123k-$169k/yr FieldFull Time
8+ YOEUS citizen with active TS/SCI+CI polygraph, 8+ years' related experience, deep datacenter hardware/networking and VMware knowledge, customer-facing escalation skills, ability to work onsite five days/week.
VMware, Dell PowerEdge
1mo
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PSH Property Manager (Trauma informed care focus)
Aurora, Colorado, United States
$33-$37/hr OnsiteFull Time
3+ YOEHigh school diploma, 3+ years property or PHA experience, knowledge of LIHTC/Project-based Section 8/Public Housing, Fair Housing, leasing, trauma-informed care, de-escalation, valid drivers license, reliable transportation.
1mo
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Director, Presales Engineering
Texas or Florida or Pittsburgh or Colorado or Illinois or Draper or Sunnyvale or Massachusetts
OnsiteFull Time
Proofpoint: Provides cybersecurity solutions for email, cloud, and data protection.
10+ YOE5+ Mgmt10+ years in presales/technical consulting, 5+ years leading technical teams; experience with escalations, AI workflows, governance, and cross-functional coordination.
Salesforce, Jira, Confluence, GitHub, Slack, Microsoft Teams, Google Workspace, Workday, CyberArk, SailPoint, vector databases, MCP servers, enterprise AI platforms
1mo
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Family Care Associate
Colorado Springs or San Salvador
RemoteFull Time
3+ YOE3+ years in customer success, account management, care coordination, case management, or related roles; experience managing ongoing relationships, handling escalations, strong organization, communication, and ability to learn multiple platforms.
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