5 escalations manager jobs at 4 companies in Decatur, IL
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Data Centre operation support
Bloomington, Illinois, United States
$60k-$70k/yrOnsiteFull Time
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
6+ YOE6+ years experience in 24x7 data center operations monitoring, incident triage and escalation, facilities/environmental monitoring, ServiceNow ticketing, and ITIL-based incident management.
Cable OneNYSE: CABO: Provides broadband internet, cable television, and digital phone services.
2+ YOESupervisory experience in customer service or sales, high school diploma/GED, 2+ years related experience preferred, leadership and coaching skills, strong communication, ability to manage escalations and analyze performance.
Specialized Education Services, Inc.: Provides specialized K-12 education and behavioral health services.
High school diploma required; experience in educational settings and implementing behavioral interventions preferred; ability to implement behavior plans, de-escalation, crisis management, data collection, and communicate with parents.
Universal Health ServicesNYSE: UHS: Operates acute care hospitals and behavioral health facilities.
Supervise ACE and Time Out rooms, manage and de-escalate student behavior, document incidents and behavior plans, maintain CPR/TCI/OSHA training; bachelor\u0002s preferred; must be at least 21; experience with behaviorally disordered youth preferred.