27 escalations manager jobs at 22 companies in Del Mar, CA
1mo
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Merchandising Manager - Environmental Chambers
Oceanside, California, United States
$75k-$85k/yr OnsiteFull Time
Bachelor's in engineering or technical discipline required; product management experience in industrial/electronics distribution preferred; strong analytical skills and Microsoft Office proficiency; comfortable with risk escalation and aggressive timelines.
Microsoft Word, Microsoft Outlook, Microsoft Teams, Microsoft PowerPoint
1d
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Manager, Customer Service
Temecula or Southern California or Desert Mountain or Las Vegas or Arizona or Utah or Colorado or New Mexico
$96k-$120k/yr OnsiteFull Time
5+ YOE5+ MgmtRequires 5+ years of customer service leadership and people management experience, leadership of 50+ employees, budget management, escalated issue resolution, communication, coaching, Microsoft Office, and CRM proficiency.
Microsoft Office, CRM, Salesforce, Oracle
2mo
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Insurance Unit Manager/Supervisor
Poway or San Diego
$78k-$133k/yr HybridFull Time
2+ YOE2+ Mgmt2+ years supervisory experience (or 4+ years without degree), ability to lead teams, analyze KPIs, manage customer escalations, and work flexible schedules including nights and weekends.
3w
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6657 - Assistant Store Manager PT
Temecula, California, United States
$18/hr OnsitePart Time
Manage store operations, drive sales and KPIs, recruit/train and supervise staff, handle customer escalations, maintain inventory and cash procedures, and perform opening/closing duties.
MPOS, Lids Custom
1mo
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Sr. Manager, Next Level Help, Intuit Enterprise Suite
Atlanta or Frisco or Mountain View or San Diego
HybridFull Time
8+ YOE3+ Mgmt8+ years in customer support/customer success/technical services leadership with 3+ years managing managers; Bachelor's required; experience building Tier 3/escalation functions; domain experience with mid-market SaaS accounting/payroll/payments; data-fluent and strong executive communication; up to 15% travel.
Intuit Enterprise Suite, QuickBooks, NetSuite, Sage Intacct
2w
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Senior Account Manager - People Solutions
San Diego, California, United States
$80k-$105k/yr OnsiteFull Time
3+ YOE3+ years client services experience in brokerage/commercial insurance; bachelor\u0002s degree or equivalent; strong Microsoft Office skills; ability to analyze trends, resolve escalations, travel, and work outside business hours.
Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
1w
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Operations Lead, Walmart, Inc.
San Diego, California, United States
$120k-$155k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree required,5+ years operations/analytics/BI experience with 2+ years leadership; strong stakeholder communication, data analysis, process improvement, Salesforce experience, and ability to manage escalations for large enterprise accounts.
Salesforce
3w
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Mgr, Service Center • Masters PODs
Tempe or San Diego or Fort Mill
$67k-$111k/yr OnsiteFull Time
2+ YOE2+ MgmtLead a service center team (~13–15), coach and develop staff, manage performance and escalations; 2+ years team lead/manager experience; SIE and Series 7 required within 90 days; bachelor’s preferred or 6+ years related experience.
1mo
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Behavioral Health Technician
Temecula or Utah
$22-$24/hr OnsiteFull Time
Provide behavioral support in an IOP setting, facilitate groups, document in EMR, apply de-escalation and crisis management, and engage clients therapeutically.
EMR, Google Docs, Google Sheets, Google Meet
1mo
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Sr. Professional, Client Account Services
San Diego or Dallas
$74k-$100k/yr OnsiteFull Time
5+ YOEBachelor’s degree or equivalent; 4+ years mortgage industry experience and 5+ years in client-facing or account management roles. Strong onboarding, client engagement, UAT, escalation management, and mentoring skills.
1mo
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Caregiver Liaison and Admin Friday to Tuesday
La Jolla, California, United States
$23-$25/hr OnsiteFull Time
Friendly, organized, technology-comfortable candidate to manage scheduling, front-desk reception, caregiver support, and escalation during Friday–Tuesday schedule including weekend/overnight coverage.
1w
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Operations Expert, Aerospace & Defense (US)
United States or Carlsbad
$27-$40/hr RemoteFull Time
Expert-level experience as an Operations Specialist III or equivalent, ability to resolve escalations, coach teammates in real time, monitor live queues, and interface with account managers and leadership.
Airspace Platform
3w
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Patient Service Representative
San Diego, California, United States
$24-$27/hr OnsiteFull Time
1+ YOEFront-office or call-center experience in healthcare, strong customer service, HIPAA knowledge, MS Office proficiency, ability to multitask, de-escalate, and manage patient registrations and scheduling.
Microsoft Office, MIM
2d
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Commercial Insurance Analyst
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$20-$48/hr RemoteFull Time
2+ YOERequires 2+ years of commercial property hazard and liability insurance experience; call center, client management, escalation resolution, commercial lending, problem-solving, and communication skills preferred.
Microsoft Excel
4w
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Service Delivery Tier 2 Rep
Carlsbad or San Jose or San Francisco or New York City or United States
$63k-$118k/yr OnsiteFull Time
1+ YOE1–2 years HR operations or case management experience; strong problem solving, discretion, Workday and Microsoft Office proficiency; experience with escalated HR cases and regional lifecycle transactions.
Workday, Microsoft Office, ServiceNow
2d
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On-Call Resident Counselor
San Diego, California, United States
$24-$25/hr OnsitePart Time, Temporary
1+ YOERequires 1+ year supporting LGBTQ+ youth, people living with HIV, or communities of color; homelessness experience, trauma-informed de-escalation, crisis management, leadership, and overnight availability. Spanish preferred.
electronic recordkeeping systems, client management software, case documentation tools
2mo
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Target Security Specialist
Spring Valley, California, United States
$20/hr OnsitePart Time
High school diploma or equivalent, 18+ years old, ability to lift up to 40 lbs, effective communication, de-escalation and crowd management skills, ability to climb ladders and follow AP policies.
1mo
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Residential Associate (Full-time)
Chula Vista, California, United States
$23-$25/hr OnsiteFull Time
1+ YOESupervise and care for youth ages 12–17, implement schedules, prepare meals, conduct crisis intervention/de-escalation, manage medications, maintain cleanliness, and complete reports; requires 1 year related experience or equivalent education.
3w
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Consumer Relations Specialist
San Diego, California, United States
$57k-$77k/yr HybridFull Time
3+ YOE3+ years in escalated support or community management, high school diploma (BA preferred), exceptional written communication, calm under pressure, familiarity with consumer electronics lifecycles, experience with Salesforce Service Cloud, Microsoft Office and generative AI tools.
Salesforce Service Cloud, Microsoft Office, generative AI tools
2mo
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Target Security Specialist
Oceanside, California, United States
$21/hr OnsiteFull Time, Part Time
Must be 18+, high school diploma or equivalent, able to climb ladders and lift up to 40 lbs, comfortable with flexible hours (nights/weekends/holidays), able to use handheld scanners, video surveillance and case management systems, and perform de-escalation and incident response.
Target's video surveillance system, case management system, handheld scanners, multiple frequency devices
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