23 escalations manager jobs at 21 companies in Independence, KY
1mo
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Service Manager
Milford, Ohio, United States
$65k-$75k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years service industry experience, 3+ years leadership, experience managing/coaching field technicians, strong KPI knowledge, customer escalation handling; background, drug, and MVR checks required.
ServiceTitan
1w
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Operations Manager
Cincinnati, Ohio, United States
OnsiteFull Time
5+ YOERequires 5+ years of related operations or service delivery experience, team leadership, escalation management, analytical and communication skills, and proficiency with Microsoft Office applications.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Teams, Microsoft Outlook, CRM
1mo
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Service Manager
Milford, Ohio, United States
$65k-$75k/yr FieldFull Time
5+ YOE3+ Mgmt5+ years service industry experience, 3+ years leadership, experience managing and coaching field technicians, KPI-driven, able to improve performance and handle escalations.
ServiceTitan
1mo
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Service Manager
Milford, Ohio, United States
$65k-$75k/yr FieldFull Time
5+ YOE3+ Mgmt5+ years service experience, 3+ years leadership, experience managing field technicians, strong KPI and coaching skills, customer escalation handling; background, drug, and motor vehicle checks required.
ServiceTitan
2w
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Technical Support Manager
Erlanger or Westfield or Nashville
HybridFull Time
5+ YOE2+ MgmtRequires 5+ years in technical or software support and 2+ years of leadership experience, with team management, incident escalation, SLA management, analytical skills, and Microsoft Office proficiency.
Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, PLC, WMS/WCS
2mo
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6670 - Assistant Store Manager PT
Cincinnati, Ohio, United States
$14-$16/hr OnsitePart Time
Supervising store associates, executing sales and visual merchandising, managing inventory and cash, resolving customer escalations, and performing physical store tasks (lifting, standing).
MPOS, Lids Custom, Point-of-Sale
1mo
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Air Import Operations Manager
Hebron, Kentucky, United States
$93k-$124k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years air import experience, 3+ years leadership, strong knowledge of U.S. air import operations, dispatch, customs coordination, billing readiness, and customer escalation management.
CargoWise, Microsoft Office Suite, TMS
3mo
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Case Manager I
Louisville or Oldham County or Shelby County or Spencer County or Franklin County or Anderson County or Woodford County or Trimble County
$44k-$53k/yr FieldFull Time
Bachelor's degree in social work or related field required; valid driver's license, acceptable driving record and auto insurance; First Aid/CPR and de-escalation training; Microsoft Office; two years relevant experience preferred.
Microsoft Office
1w
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SPED Teacher 2026-2027
Cincinnati, Ohio, United States
$50k/yr OnsiteFull Time
Bachelor’s degree, valid teaching credential, adaptability, and commitment to learning and implementing feedback. Requires crisis management, de-escalation, and student safety capabilities.
PBIS, CASE, IEPs, BIPs
2w
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Platform Integration Specialist - Onboarding PM
Omaha or Lehi or Philadelphia or Cincinnati or Kentucky
$31-$46/hr HybridFull Time
6+ YOEBachelor's degree and 6+ years in onboarding, platform integration, or technical operations. Requires API, data integration, workflow optimization, project management, client escalation, and team leadership expertise.
API, AI, automation tools, Cloud Platform, Database Management, Middleware, Software Development
1mo
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Customer On-Site - Cincinnati, OH
Cincinnati, Ohio, United States
$24-$26/hr OnsiteFull Time
1+ YOEHigh school diploma,1+ years operations or customer-facing experience,strong communication and interpersonal skills,professional demeanor,ability to manage onboarding and escalations in warehouse environments.
2mo
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Collections Coordinator
Raleigh or Lexington or Greensburg or Indianapolis or Atlanta or Richmond or Tysons Corner or Fort Lauderdale or Aiken or Elgin or Denver or Orlando or Charlotte or Greenville or Coral Gables or Jeffersonville or Alpharetta or Tampa or Nashville or Cincinnati or Louisville or Augusta or Chicago
$18-$28/hr HybridFull Time
1+ YOEHigh school diploma, 1+ year collections/accounts receivable experience in professional services, ability to manage AR portfolio, document client interactions, send statements, research payments, and escalate issues.
3w
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Behavior Specialist
Cincinnati, Ohio, United States
OnsiteFull Time
Documented paid experience with SED children/adolescents required; bachelor\u0002s degree in human services or social work preferred; skills in behavior management, de-escalation, group facilitation, and clinical documentation.
4w
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Residential Assessment Specialist
Mason, Ohio, United States
OnsiteFull Time
2+ YOEConduct clinical and financial assessments for residential services, coordinate admissions and referrals, document in EPIC, manage risk and escalate behavioral issues; requires OH licensure or RN, CPR, and 2+ years psychiatric experience.
EPIC, Electronic Medical Record (EMR)
2w
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Assistant Director, Community Standards
Oxford or Hamilton or Middletown or West Chester or Luxembourg
$59k/yr OnsiteFull Time
1+ YOEBachelor’s degree and 1 year of related full-time experience or 2 years of graduate assistant experience in student conduct, case management, or accountability. Strong judgment, organization, communication, and conflict de-escalation skills required.
Maxient Software
2mo
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Registered Nurse (RN) NIGHT SHIFT ONLY 7p-7:30a
Erlanger, Kentucky, United States
OnsiteFull Time
Associates degree in nursing and active RN license in state required; CPR and de-escalation certification required; behavioral health experience preferred; competency with EMR and CPOE.
Computerized Physician Order Entry (CPOE), Electronic Medical Record (EMR)
4d
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Project Supervisor
Cincinnati, Ohio, United States
$20/hr FieldFull Time
Requires janitorial and building maintenance knowledge, safety awareness, basic tool and machine repair, communication, customer service, escalation resolution, reporting, supply tracking, and team leadership skills.
KBSPresence, PerkSpot, E-Verify
2mo
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Registered Nurse (RN) NIGHT SHIFT ONLY 7p-7:30a
Erlanger, Kentucky, United States
OnsiteFull Time
Associates in nursing and active RN license required, CPR and hospital de-escalation certification required; 1 year behavioral health experience preferred; competency with EMR/CPOE and medication administration.
Electronic Medical Record (EMR), Computerized Physician Order Entry (CPOE)
1w
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Senior Compliance Advisor
Covington, Kentucky, United States
OnsiteFull Time
5+ YOEBachelor's degree, 5+ years of defined contribution client service experience, 4+ years of nondiscrimination testing experience, and expertise in compliance, regulatory guidance, client consultation, and escalated issue resolution.
Employee Plans Compliance Resolution System (EPCRS), Form 5500, General Test, Benefits Rights and Features Test, Average Benefit Test, ERISA, FINRA
2mo
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Dual Rate Supervisor Sportsbook - Sportsbook
Cincinnati, Ohio, United States
OnsiteFull Time
1+ MgmtSportsbook experience required; supervisory/leadership experience preferred. Must be able to obtain Ohio Gaming Occupational License, follow Ohio CCC regulations, handle cash, de-escalate disputes, and communicate effectively.
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