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4 escalations manager jobs at 4 companies in Montgomery, AL

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Front Office Manager | Hotel & Convention Center
Montgomery, Alabama, United States
OnsiteFull Time
Renaissance Montgomery Hotel & Spa at the Convention Center
Renaissance Montgomery Hotel & Spa at the Convention Center: Luxury hotel and spa with a convention center serving business, leisure, and event guests in downtown Montgomery.
Requires strong customer service experience, ability to de-escalate guest complaints, manage VIP arrivals, motivate teams, and drive brand audit compliance; Marriott FSPMS knowledge preferred.
Marriott FSPMS
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1mo
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Manager On Duty
Montgomery, Alabama, United States
$19/hr OnsiteFull Time
Gilbride Management Group
Gilbride Management Group: Independent Goldfish Swim School franchise operator providing swim lessons and water-safety instruction for children.
Oversee pool and front desk operations, ensure safety and service standards, coach staff, maintain pool systems, handle parent escalations; high school diploma/GED required; prior supervisory or swim instructor experience preferred.
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3mo
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Help Desk Lead
Montgomery, Alabama, United States
OnsiteFull Time
BlueWater Federal Solutions
BlueWater Federal Solutions: Private federal mission-support contractor providing IT, engineering, and program-management services to U.S. government agencies.
7+ YOE7+ years help desk management, active Secret clearance, experience with ITSM/ticketing, incident management, escalation coordination, operational reporting, and Agile sustainment integration.
ITSM, Agile
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2mo
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Help Desk Lead
Montgomery, Alabama, United States
OnsiteFull Time
American Operations Corporation
American Operations Corporation: Service-disabled-veteran-owned defense contractor providing IT modernization, systems sustainment, logistics, and mission support to U.S. federal agencies.
7+ YOE7+ MgmtRequires DoD Secret clearance, 7+ years help desk management, experience with enterprise operational systems, ITSM/ticketing, incident management, escalation coordination, operational reporting; ITIL Foundation and Security+ preferred.
FMxC2, IMDS, IMDS-MSM, FEM, PAMS
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