53 escalations manager jobs at 39 companies in Newnan, GA
1w
Save
Mark Applied
Hide
Staff Technical Escalations Manager
Seattle or Atlanta
$95k-$145k/yr HybridFull Time
7+ YOERequires 7+ years in technical escalation, incident management, technical account management, or similar customer-facing work, with complex incident leadership, executive communication, process improvement, and cross-functional influence.
1mo
Save
Mark Applied
Hide
Manager, PMO
Atlanta, Georgia, United States
HybridFull Time
People-management experience, ability to validate project health and financials against evidence, coach project managers, apply PMO governance proportionately, lead customer escalations, strong analytical and communication skills, bachelor’s degree or equivalent experience.
4w
Save
Mark Applied
Hide
CS Program Manager
Atlanta or Newport News
HybridFull Time
5+ YOE3+ Mgmt5+ years project management experience, 3+ years leading cross-functional teams, BS/BA in engineering, knowledge of warehouse & distribution, client relationship and escalation management; PMP/Scrum certifications desirable.
2mo
Save
Mark Applied
Hide
Senior Manager Global Travel Operations (United States)
Atlanta or Charlotte or Chicago or Dallas or Grand Rapids or Hermitage or Minneapolis
OnsiteFull Time
Experience with large travel agency operations, travel category procurement and negotiation, GDS (Amadeus/Sabre), online booking tools, strong Excel/PowerPoint skills, customer service and escalation management, and stakeholder influence.
GDS, Amadeus, Sabre, Online Booking Tools, Microsoft Excel, Microsoft PowerPoint
1w
Save
Mark Applied
Hide
Account Manager
Atlanta, Georgia, United States
HybridFull Time
3+ YOERequires 3+ years in sales, implementation, partner management, customer success, or account management; portfolio growth, retention, expansion, escalation management, data analysis, and executive communication skills.
AI, automation
3w
Save
Mark Applied
Hide
Operations Manager
Alpharetta or Atlanta or Milton
OnsiteFull Time
5+ YOE2+ MgmtManage operations and teams to achieve business results, resolve escalations, ensure compliance, coach staff, and drive process improvements; typically requires 5+ years related experience and 2+ years supervisory experience.
1w
Save
Mark Applied
Hide
Software Engineering Manager
Wauwatosa or Bellevue or Henrietta or Grand Rapids or Atlanta or Salt Lake City
OnsiteFull Time
8+ YOE3+ MgmtBachelor's degree in a technical discipline, 8+ years of software engineering experience, 3+ years of people management or technical leadership, project delivery, customer leadership, staffing, forecasting, and escalation management.
Warehouse Control System (WCS), Warehouse Execution System (WES), Warehouse Management System (WMS), Enterprise Management System (EMS), Agile
3w
Save
Mark Applied
Hide
Critical Account Manager
Atlanta, Georgia, United States
OnsiteFull Time
3+ YOE3+ years in customer success or account management in B2B SaaS; experience managing complex cross-functional escalations; strong written/verbal communication and organization; familiarity with enterprise accounting or integrations preferred.
Jira, Salesforce, Gainsight
1mo
Save
Mark Applied
Hide
Fayetteville, Georgia - District Manager
Fayetteville, Georgia, United States
OnsiteFull Time
2+ YOE2+ MgmtMulti-unit retail management experience, ability to drive sales via metrics, schedule and inventory management, hiring/terminations, customer escalation resolution, valid driver\u0002s license, pass background/drug screening.
Microsoft Office
4w
Save
Mark Applied
Hide
Property Support Manager - Bilingual
Atlanta, Georgia, United States
OnsiteFull Time
5+ YOE5+ years property management experience, financial and budget literacy, strong communication, de-escalation, organizational and leadership skills, proficiency with Microsoft Word/Excel/Outlook and Yardi; valid driver's license and reliable transportation required.
Microsoft Word, Microsoft Excel, Microsoft Outlook, YARDI
4w
Save
Mark Applied
Hide
Retail Assistant Store Manager-CUMBERLAND MALL
Atlanta, Georgia, United States
$22-$28/hr OnsiteFull Time
Proven retail management or supervisory experience preferred, strong sales and customer service skills, effective communication, ability to coach and de-escalate, high school diploma or equivalent.
1mo
Save
Mark Applied
Hide
Customer Service Manager - Remote
Atlanta, Georgia, United States
RemoteFull Time
2+ YOE2+ years call center customer service experience, leadership and coaching skills, strong communication, telephony and computer system proficiency, ability to work flexible shifts and handle escalations.
Microsoft Office
3d
Save
Mark Applied
Hide
Sr. Engineering Manager, Frontline Engineering
Atlanta or Mountain View
$177k-$325k/yr HybridFull Time
Experience leading software, escalation, or sustaining engineers; expertise troubleshooting enterprise software and distributed systems, root-cause analysis, debugging, testing, releases, patching, and cross-functional resolution; bachelor's preferred.
Unified Endpoint Management, Virtual Apps and Desktops, Workspace ONE UEM, AI, automation, logs, telemetry, diagnostics, APIs, databases
1d
Save
Mark Applied
Hide
Crisis Intake Case Manager - Days
Decatur or Clayton County
OnsiteFull Time
1+ YOEBachelor's degree in social work, psychology, human services, or related field required. Behavioral health experience preferred; strong crisis de-escalation, documentation, communication, and computer skills required.
electronic health record (EHR)
2w
Save
Mark Applied
Hide
Technical Account Manager, Google Cloud Consulting
Atlanta or Austin or Chicago or Addison
$114k-$163k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent practical experience, 5 years in customer-facing technical implementation or transformation roles, and experience with cloud operations, support, escalations, or consulting.
Google Cloud
1w
Save
Mark Applied
Hide
House Manager - Transitional Housing - Part-Time
Atlanta, Georgia, United States
$15-$16/hr OnsitePart Time
Live-on-site residence required. High school diploma preferred. Requires strong communication, crisis de-escalation, documentation, confidentiality, and professional-boundary skills; lived recovery or housing-instability experience valued.
1mo
Save
Mark Applied
Hide
Associate Customer Success Management
Nashville or Chicago or New York City or Atlanta
$63k-$105k/yr OnsiteFull Time
Supports senior CSMs to ensure product adoption, retention, and growth; strong communication, organization, attention to detail, ability to manage escalations and coordinate cross-functional teams.
1mo
Save
Mark Applied
Hide
Associate Customer Success Management
Nashville or Chicago or New York City or Atlanta or Franklin
RemoteFull Time
Support senior CSMs with customer onboarding, escalation handling, QBR prep, cross-functional coordination, and client enablement; strong written/verbal communication, attention to detail, time management, and organization.
1mo
Save
Mark Applied
Hide
Physician Scheduling Coordinator
Atlanta, Georgia, United States
OnsiteFull Time
Coordinate physician staffing and schedules, monitor capacity and utilization, escalate staffing risks, and communicate with physicians and hospital partners; bachelor’s degree or equivalent and scheduling/operations experience preferred.
Microsoft Office, QGenda
1w
Save
Mark Applied
Hide
Interim Head of Professional Services
London or New York City or Atlanta or Cape Town
HybridFull Time, Temporary
5+ YOEExperienced leader from a client-facing, project-based services environment with expertise in people leadership, project delivery, operational transformation, capacity planning, customer escalations, commercial analysis, and cross-functional collaboration.
Explore Jobs