16 escalations manager jobs at 10 companies in Pine Bluff, AR

3mo
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Escalation Manager - Customer Care Centers
Little Rock or Alpharetta
HybridFull Time
Bank OZK
Bank OZKNASDAQ: OZK: A regional bank providing retail and commercial financial services.
5+ YOE1+ MgmtManage escalation queue, coach live escalations, document cases, ensure risk standards and documentation; leadership experience in call center or banking operations.
3w
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Technical Customer Escalation Manager
San Francisco or New York City or Seattle or Little Rock
$107k-$141k/yr OnsiteFull Time
LiveRamp
LiveRampNew York Stock Exchange: RAMP: Provides a platform for secure data collaboration and identity.
5+ YOEBachelor's degree in a technical field,5+ years in technical support/escalation/incident management,strong written and executive communication,project management and on-call availability.
Salesforce Service Cloud, Zendesk, JIRA, PagerDuty
4d
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Above Store Manager
Monticello, Arkansas, United States
$70k-$80k/yr FieldFull Time
Pollo LLC
Pollo LLC: Operates Popeyes Louisiana Kitchen quick-service restaurant franchises across Arkansas.
Restaurant management experience required, with ability to manage restaurants, recruit and train managers, resolve escalated operational issues, and provide leadership across multiple locations.
1mo
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Account Manager
Little Rock, Arkansas, United States
OnsiteFull Time
United Allergy Services
United Allergy Services: Turnkey allergy testing and immunotherapy services for medical practices.
Manage clinic operations and staff, drive productivity and revenue, lead process improvement, handle escalations, recruit and train CAS staff, and communicate with providers.
4d
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Above Store Manager
Benton, Arkansas, United States
$70k-$80k/yr OnsiteFull Time
Pollo LLC
Pollo LLC: Operates Popeyes Louisiana Kitchen quick-service restaurant franchises across Arkansas.
Requires restaurant management experience, ability to manage restaurant operations, and strong training and leadership skills. Responsible for overseeing a group of restaurants and resolving escalated operational issues.
4d
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Above Store Manager
Pine Bluff, Arkansas, United States
$70k-$80k/yr FieldFull Time
Pollo LLC
Pollo LLC: Operates Popeyes Louisiana Kitchen quick-service restaurant franchises across Arkansas.
Restaurant management experience, ability to manage restaurant operations, and strong training and leadership skills required. Must handle hands-on restaurant work, escalated issues, and multi-location operations.
4d
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Above Store Manager
Pine Bluff, Arkansas, United States
$70k-$80k/yr FieldFull Time
Pollo LLC
Pollo LLC: Operates Popeyes Louisiana Kitchen quick-service restaurant franchises across Arkansas.
Requires restaurant management experience, ability to manage restaurants, and strong training and leadership skills. Responsible for operations across multiple restaurants and resolving escalated issues.
4d
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Above Store Manager
White Hall, Arkansas, United States
$70k-$80k/yr OnsiteFull Time
Pollo LLC
Pollo LLC: Operates Popeyes Louisiana Kitchen quick-service restaurant franchises across Arkansas.
Requires restaurant management experience, hands-on restaurant operations capability, training and leadership skills, and ability to resolve escalated operational issues across multiple locations.
3mo
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Escalation Manager - Customer Care Centers
Little Rock or Alpharetta
OnsiteFull Time
Bank OZK
Bank OZKNASDAQ: OZK: Provides regional commercial banking and diverse financial services.
5+ YOE1+ MgmtHigh school diploma required (BA preferred). 5+ years in call center/customer service/banking ops,2+ years in contact center risk/fraud/escalations,1+ year leading frontline teams; strong judgment, documentation, and communication skills.
2mo
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Operations Manager - Insurance - Midland
Overland Park or Birmingham or Atlanta or Dallas or Little Rock or Charlotte or McLean
OnsiteFull Time
PNC Financial Services
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
5+ YOE2+ MgmtManagerial experience with servicing and insurance knowledge, quality control, escalations, problem solving, critical thinking, and ability to work in a fast-paced environment; supervisory experience preferred.
1w
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Retail Store Manager-MCCAIN MALL
North Little Rock, Arkansas, United States
OnsiteFull Time
Bath & Body Works
Bath & Body WorksNYSE: BBWI: Sells personal care and home fragrance products.
2+ MgmtRequires 2+ years of management experience, preferably in retail, sales and operational results experience, customer-focused leadership, communication, coaching, conflict de-escalation, and high school diploma, GED, or relevant work experience.
2mo
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ASST PROGRAM DIRECTOR - ADMIN
Benton, Arkansas, United States
OnsiteFull Time
Universal Health Services
Universal Health ServicesNYSE: UHS: Operates acute care hospitals and behavioral health facilities.
2+ YOEMaster's degree preferred; RN license; 2+ years psychiatric treatment experience preferred; CPR/BLS; Handle with Care; Verbal De-escalation; regulatory/accreditation knowledge.
2w
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SECURITY OFFICER II - SECURITY - PDN (AS NEEDED)
Pine Bluff, Arkansas, United States
OnsiteFull Time, Part Time
Jefferson Regional Medical Center
Jefferson Regional Medical Center: Provides comprehensive healthcare and hospital services in Southeast Arkansas.
8+ YOEHigh school diploma required; 8 years of law enforcement experience, BLS/CPR and firearm certification required. Requires conflict management, emergency response, communication, and de-escalation skills.
1mo
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RN SCU PRN
Warren, Arkansas, United States
OnsiteFull Time
Bradley County Medical Center
Bradley County Medical Center: A community hospital providing acute, emergency, and behavioral healthcare.
1+ YOEActive Arkansas RN (or compact) license, BLS and CPI, 1+ year nursing experience (behavioral health/geriatric preferred), leadership and de-escalation skills, EMR proficiency.
EMR
1mo
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Qualified Intellectual Disability Professional
Fordyce, Arkansas, United States
OnsiteFull Time
Acadia Healthcare
Acadia HealthcareNasdaq: ACHC: Provider of inpatient and outpatient behavioral health services.
2+ YOEHigh school diploma required; 2+ years behavioral health experience; licensed counselor/therapist as required by state; CPR and de-escalation/restraint certification; first aid may be required; ability to coordinate services and modify treatment plans.
2mo
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RN SCU Day
Warren, Arkansas, United States
OnsiteFull Time
Bradley County Medical Center
Bradley County Medical Center: A community hospital providing acute, emergency, and behavioral healthcare.
1+ YOECurrent Arkansas RN license (or compact), BLS/CPR required, CPI required or within 90 days, minimum 1 year nursing experience (behavioral health/geriatrics preferred), strong leadership, de-escalation, EMR charting, ability to lift 50 lbs.
EMR

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