27 escalations manager jobs at 16 companies in Xenia, OH
4w
Save
Mark Applied
Hide
4w
Service Manager
Milford, Ohio, United States
$65k-$75k/yrOnsiteFull Time
Guild Garage Group: Provider of residential and commercial garage door services.
5+ YOE3+ Mgmt5+ years service industry experience, 3+ years leadership, experience managing/coaching field technicians, strong KPI knowledge, customer escalation handling; background, drug, and MVR checks required.
Las Vegas or Atlanta or Tampa or Indianapolis or Mason or Roanoke or Denver or Colorado Springs or Norfolk
$94k-$162k/yrHybridFull Time
Elevance HealthNYSE: ELV: Provides health insurance plans and integrated healthcare services.
5+ YOEActive unrestricted RN license, minimum 5 years acute care clinical experience, management and escalation resolution experience, knowledge of medical policy and utilization management.
PDQ Doors: Provides residential and commercial garage door installation and repair services.
5+ YOE3+ Mgmt5+ years service industry experience, 3+ years leadership, experience managing and coaching field technicians, KPI-driven, able to improve performance and handle escalations.
Guild Garage Group: Alliance of residential and commercial garage door service companies
5+ YOE3+ Mgmt5+ years service experience, 3+ years leadership, experience managing field technicians, strong KPI and coaching skills, customer escalation handling; background, drug, and motor vehicle checks required.
Spring View Hospital: Community hospital providing acute care and specialty medical services.
Bachelor's degree, required clerical experience, preferred inpatient unit experience, and CPR and de-escalation certifications required within 30 days of hire.
TCN Behavioral Health: Provides comprehensive mental health and substance use treatment services.
3+ YOE3+ years working with SMD population; associate degree or HS diploma with experience; First Aid, CPR, de-escalation required; valid Ohio driver’s license and automobile insurance; maintain OMHAS-appropriate licensure; documentation and billable-hour compliance.
Oceans Healthcare: Provider of specialized behavioral health and psychiatric services.
Active RN license, compact license accepted, associate degree in nursing, CPR certification, behavioral health de-escalation training, and ability to manage psychiatric patient care in a high-stress environment.
Lindner Center of Hope: Comprehensive mental health and addiction treatment center.
2+ YOEConduct clinical and financial assessments for residential services, coordinate admissions and referrals, document in EPIC, manage risk and escalate behavioral issues; requires OH licensure or RN, CPR, and 2+ years psychiatric experience.
Oxford or Hamilton or Middletown or West Chester or Luxembourg
$59k/yrOnsiteFull Time
Miami University: Public research university providing undergraduate and graduate degree programs.
1+ YOEBachelor’s degree and 1 year of related full-time experience or 2 years of graduate assistant experience in student conduct, case management, or accountability. Strong judgment, organization, communication, and conflict de-escalation skills required.
Bath & Body WorksNYSE: BBWI: Sells personal care and home fragrance products.
Customer-focused retail experience, sales and operational results, communication, coaching, conflict de-escalation, adaptability, and high school diploma, GED, or relevant work experience.
DailyPay, Guild, Employee Assistance Program (EAP)
Clinical Team Lead - Mental Health Unit - Full time - Days
Dayton, Ohio, United States
OnsiteFull Time
Dayton Children's Hospital: Provides comprehensive pediatric medical care and hospital services.
3+ YOEAssociate degree in nursing, Ohio RN license, CPR required, 3 years healthcare experience, commitment to obtain BSN within five years, de-escalation and safety focus.
Goodwill Easterseals Miami Valley: Provides vocational training and community services through thrift retail.
3+ YOE3+ years working with youth preferred; bachelor’s in social work/related preferred; valid driver’s license, ability to pass background check and drug screens; leadership and de-escalation training preferred.
GoodBuy Gear: An online marketplace for buying and selling secondhand children's gear.
2+ YOERequires 2+ years of customer support experience, team leadership, coaching, de-escalation, strong communication, technology proficiency, problem-solving, and availability onsite in Commercial Point two days weekly.
I Am Boundless: Providing person-centered care for individuals with developmental disabilities.
5+ YOE3+ MgmtBSN or equivalent, current Ohio RN, BLS, behavioral de-escalation training, 5+ years nursing with 3+ years supervisory experience, 1 year behavioral health experience, strong documentation and computer skills.
Express Wash Concepts: Operator of express tunnel car wash locations.
High school diploma or equivalent, customer-service/sales experience preferred, ability to work flexible hours including weekends, stand and move entire shift, lift 25 lbs, follow safety and appearance guidelines, lead a team and handle customer escalations.
General Electric Credit Union: Member-owned institution providing banking and consumer lending services.
2+ YOEHigh school diploma or GED required (bachelor's preferred). Minimum 2 years member-facing experience at a financial institution required. Supervisory, phone, and sales/referral experience preferred. Strong customer service, communication, and escalation resolution skills; ability to handle confidential information.