San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yrRemoteFull Time
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Pacific Office Automation: Sells and services office equipment and IT infrastructure.
Requires 5+ years of MSP and 7+ years of IT experience, an associate or bachelor's degree, listed networking certifications, and hands-on support experience with Windows and Microsoft applications.
Dublin or Minnesota or Arkansas or Connecticut or Delaware or Georgia or Idaho or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maine or Massachusetts or Michigan or Mississippi or Montana or Nebraska or Nevada or New Hampshire or New Mexico or North Dakota or Oklahoma or Rhode Island or South Carolina or South Dakota or Utah or Vermont or Washington or West Virginia or Wisconsin or Wyoming or District of Columbia or Ohio or Alabama or Pennsylvania or New Jersey or Oregon or Virginia or Missouri or Florida or Maryland or Tennessee or North Carolina or Texas or California or Colorado or Arizona or Hawaii or Illinois or Alaska or New York
$40-$61/hrRemoteFull Time
ZEISS: Produces high-precision optical systems and optoelectronic technologies.
5+ YOEBA/BS in engineering preferred, ~5+ years field support or escalation engineering experience, strong electronics/optics/software skills, database (InterBase, MySQL) and remote support experience, international travel ~10%, fluent English.
Senior Staff Engineer, Escalation Support Engineering
Richardson or Massachusetts or Pennsylvania or Minnesota or Texas or Arizona or Oregon or California
RemoteFull Time
CelesticaNYSE: CLS: Provides design, manufacturing, and supply chain solutions for electronics.
10+ YOEExpertise with SONiC and FRR, deep networking protocol knowledge (BGP/OSPF/ISIS/VXLAN/EVPN etc.), switching and routing architecture, Linux proficiency, customer-facing escalation experience, technical writing; travel up to 10%.
Barnes & Noble: Operates a nationwide chain of retail bookstores and cafes.
Provide customer service, maintain merchandising and displays, operate registers, unpack and shelve deliveries, follow loss-prevention and de-escalation procedures.
Jacuzzi Group: Manufactures and sells hot tubs, spas, and bath products.
3+ YOE3 years customer service experience with escalated customers; ability to use multiple software applications; strong communication, follow-up, and teamwork skills.
Fora Health: Non-profit addiction treatment and mental health services provider.
Provide and maintain a therapeutic, safe residential environment; de-escalate crises; administer medication in EHR; document incidents; communicate with staff and supervise patient activities.
Wolfer's Home Services: Providing residential HVAC, plumbing, and electrical services in the Northwest.
Manage and coordinate lead generation team, execute strategies to meet goals, handle onboarding/training, approve timecards, assist with escalations, and maintain vendor relationships.
Wells FargoNYSE: WFC: Global provider of banking, investment, and mortgage financial services.
1+ YOECustomer-facing experience (6+ months), cash-handling, accurate transaction processing, strong communication and attention to detail, ability to follow policies and escalate risks.
India or California or Boston or Florida or Oregon or Seattle or Texas or Bengaluru
RemoteFull Time
AtScale: Provides a universal semantic layer platform for data and AI.
Provide technical customer support, troubleshoot cloud data platforms, perform root-cause analysis, document escalations, and work East Coast (ET) hours.
Shepherd's House Ministries: Provides food, shelter, and recovery programs for homeless individuals.
Strong interpersonal and communication skills, basic computer and data-entry skills, accurate recordkeeping, confidentiality, de-escalation ability, and willingness to interact with diverse populations.
REAP: Empowering underserved youth through leadership and behavioral health support
2+ YOEBachelor's degree required, 2+ years working with youth in behavioral/disciplinary settings, restorative justice and de-escalation experience, strong facilitation and communication skills.
Sky Lakes Medical Center: Providing comprehensive hospital care and community health services.
Provide non-clinical patient safety support including observation, feeding, ambulation, documentation, and verbal de-escalation; ability to lift 50+ lbs; CPR required.
National Veterinary Associates: Operates a network of veterinary hospitals and pet resorts.
0+ YOERequires at least 6 months of job-related experience and the ability to provide client service, schedule appointments, process payments, maintain records, and escalate complex matters.
People's Bank of CommerceOTCPK: PBCO: Provides community-focused business and personal banking services in Oregon.
1+ YOEEntry-level teller role requiring cash-handling accuracy, customer service skills, basic math, attention to detail, and ability to follow procedures and escalate issues.
Center Doc, eFax, Microsoft Word, Microsoft Excel, Microsoft Outlook
New Avenues for Youth: Empowers youth experiencing homelessness to achieve stability and independence.
Provide drop-in center support and street outreach for youth, assist with basic needs distribution, de-escalation, and resource coordination. High school diploma or equivalent required.
PACSNYSE: PACS: Operates skilled nursing and post-acute healthcare facilities nationwide.
Licensed LPN or RN to lead and support weekend nursing staff, oversee resident care during 12-hour weekend shifts, handle escalations, and maintain operations.