675 escalations jobs at 175 companies in Pennsylvania
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Licensed Escalations Representative Senior - PNC Wealth Management
Pennsylvania or Indiana or Texas or Kentucky or Ohio or North Carolina or West Virginia or Virginia or Illinois
$53k-$88k/yr RemoteFull Time
0+ YOEResolve complex escalated customer complaints for retail/wealth channels; FINRA Series 7 and 63 required; associate degree typical; <1 year professional experience typical; strong communication, problem solving, and customer advocacy skills.
2w
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Global Technical Escalation Engineer
Dublin or Minnesota or Arkansas or Connecticut or Delaware or Georgia or Idaho or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maine or Massachusetts or Michigan or Mississippi or Montana or Nebraska or Nevada or New Hampshire or New Mexico or North Dakota or Oklahoma or Rhode Island or South Carolina or South Dakota or Utah or Vermont or Washington or West Virginia or Wisconsin or Wyoming or District of Columbia or Ohio or Alabama or Pennsylvania or New Jersey or Oregon or Virginia or Missouri or Florida or Maryland or Tennessee or North Carolina or Texas or California or Colorado or Arizona or Hawaii or Illinois or Alaska or New York
$40-$61/hr RemoteFull Time
5+ YOEBA/BS in engineering preferred, ~5+ years field support or escalation engineering experience, strong electronics/optics/software skills, database (InterBase, MySQL) and remote support experience, international travel ~10%, fluent English.
InterBase, MySQL
2w
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Senior Staff Engineer, Escalation Support Engineering
Richardson or Massachusetts or Pennsylvania or Minnesota or Texas or Arizona or Oregon or California
RemoteFull Time
10+ YOEExpertise with SONiC and FRR, deep networking protocol knowledge (BGP/OSPF/ISIS/VXLAN/EVPN etc.), switching and routing architecture, Linux proficiency, customer-facing escalation experience, technical writing; travel up to 10%.
SONiC, FRR, Linux, Python
1mo
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Patient Safety Assistant - Float Pool - Day/Night Rotation
Chambersburg, Pennsylvania, United States
OnsitePart Time, Temporary
0+ YOEHigh school/GED, no prior experience required, BLS upon hire, required behavioral health, sitter, high-risk observation, Epic and de-escalation trainings; strong communication and de-escalation skills.
Epic, EHR
2mo
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Waterpark Bag Check Attendant
Sandusky or Round Rock or Pocono Manor or Spotsylvania
OnsiteMultiple Commitments Available
Greet guests, enforce bag policies, inspect items, de‑escalate, stand for long periods.
2w
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Technical and Software Support Specialist
Pennsylvania, United States
$70k-$80k/yr RemoteFull Time
Provide frontline software support, diagnose and troubleshoot technical issues, communicate with clients, and escalate to development when needed.
ProSoft, Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, Rublon MFA, Active Directory, RDP
3mo
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Shift Lead / Full Time - Philadelphia, PA
Philadelphia, Pennsylvania, United States
OnsiteFull Time
Supervises store team, opens/closes, cash handling, customer service, inventory; may train staff and handle escalations.
Cash Register, POS System
3w
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Client Success Executive
North Carolina or Illinois or Pennsylvania
RemoteFull Time
Advocating for clients, building C-suite relationships, strategic planning, identifying revenue opportunities, managing escalations and client satisfaction.
3w
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Temporary Call Center Analyst
Pittsburgh, Pennsylvania, United States
OnsiteTemporary
Customer-facing support role providing phone/email/chat assistance, escalation management, documentation, and collaboration with internal teams.
2mo
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Clinical Aide - Evening Shift
Malvern, Pennsylvania, United States
$14-$15/hr OnsiteFull Time
High School diploma or equivalent; experience in chemical dependency/mental health settings; CPR preferred; verbal de-escalation training.
2w
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Behavior Support Specialist
Philadelphia, Pennsylvania, United States
$21/hr OnsiteFull Time
Work in schools supporting students with intensive behavioral needs; implement behavior interventions, de-escalation, documentation, and collaborate with interdisciplinary teams.
3w
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Service Desk Engineer
Blue Bell, Pennsylvania, United States
$55k-$70k/yr OnsiteFull Time
8+ YOEExperience with ServiceDesk E2, ITIL, Windows, Mac, networking; ticket logging, first-level troubleshooting, SLA adherence, escalation and documentation.
ServiceDesk E2, Windows, MAC, Networking
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Scan Data Programs Manager
New Hartford or Colorado or Georgia or North Carolina or Minnesota or Pennsylvania or New York or Illinois or Texas or Florida
$90k-$110k/yr RemoteFull Time
3+ YOE3+ years program or operations experience; strong stakeholder communication; ticketing/tool experience; detail-oriented with reporting and escalation skills.
Jira, Zendesk, Salesforce, Microsoft Teams
3w
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Temporary Call Center Analyst
Pittsburgh or Cranberry Township
OnsiteTemporary
Customer service/support experience, strong organizational and communication skills, multitasking, familiarity with software systems, and ability to manage escalations and document issues.
3w
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Bookseller - PT
Plymouth Meeting, Pennsylvania, United States
OnsitePart Time
Provide customer service, maintain store presentation, operate register and technology, perform stocking and merchandising, and handle loss-prevention and de-escalation.
registers, computers, tablets, BookMaster
2mo
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1113- Employee Retention Program Coordinator (Hourly) / FT / 3rd
Souderton or Atlanta or North America
OnsiteFull Time
Coordinating onboarding and orientation, facilitating ERP training, troubleshooting and escalating ERP issues, monitoring attendance/retention, and partnering with leadership to reduce turnover.
2mo
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LPN Weekender - Nights
York, Pennsylvania, United States
OnsiteFull Time
1+ YOELicensed Practical Nurse with CPR and de-escalation certification; experience in SUD/mental health; weekend night shift; current LPN license.
2w
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Asset Protection Detective, Willow Grove Park - Full Time
Willow Grove, Pennsylvania, United States
$17-$25/hr OnsiteFull Time
Observe and respond to suspicious activity, conduct investigations, prepare reports, partner with law enforcement, and apply de-escalation and evidence-preservation practices.
1mo
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Behavioral Health Technician
Pottstown, Pennsylvania, United States
OnsiteFull Time
High school diploma and experience working/volunteering with children; ability to provide guidance, therapeutic supervision, de-escalation and document behavioral progress.
1mo
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EOC Team Lead
Saint Louis or Norristown
$54k-$84k/yr HybridFull Time
Leading and coaching EOC staff, handling incident management and escalations, ensuring SLA adherence, strong communication, prioritization, and MS Office proficiency.
Microsoft Office Suite, Microsoft Windows
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