579 escalations jobs at 266 companies in Yonkers, NY
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Escalations Specialist
Louisville or Chicago or Norwalk or Jeffersonville
$54k-$60k/yrRemoteFull Time
Domestic & General: Provides insurance and repair protection for domestic appliances and electronics.
Experience handling escalations or complaints, strong investigative and analytical skills, excellent written and verbal communication, complaint-system and Microsoft Office experience, and ability to manage complex cases independently.
Tennr: Automates healthcare referral workflows and patient intake with AI.
Active RN or LPN license plus experience in utilization management, prior authorization, medical necessity review, clinical appeals, CDI, payment integrity, or payer policy review. Strong clinical judgment and written communication required.
Anthropic: Developing safe and reliable artificial intelligence systems.
6+ YOE6+ years in community/trust & safety/escalations or related roles; hands-on incident/escalation management; strong written communication and judgment; cross-functional coordination; familiarity with social listening; bachelor’s degree or equivalent.
San Francisco or New York City or Seattle or Little Rock
$107k-$141k/yrOnsiteFull Time
LiveRampNew York Stock Exchange: RAMP: Provides a platform for secure data collaboration and identity.
5+ YOEBachelor's degree in a technical field,5+ years in technical support/escalation/incident management,strong written and executive communication,project management and on-call availability.
Salesforce Service Cloud, Zendesk, JIRA, PagerDuty
Oscar HealthNYSE: OSCR: Provides tech-enabled health insurance plans and telemedicine services.
12+ YOE7+ Mgmt12+ years healthcare operations experience, 7+ years senior leadership, expertise in escalation management, operating model design, analytics, and executive communication.
Jira, Salesforce, ServiceNow, Zendesk, Microsoft Excel, SQL
Bucharest or Romania or New York City or Shanghai or Berlin
OnsiteFull Time
TK Elevator: Manufactures and maintains elevators, escalators, and moving walks.
5+ YOEDiagnose and repair elevator/escalator equipment; perform commissioning and adjustments; maintain safety compliance; minimum 5 years technical experience with elevator/escalator electronics and technical secondary education; advanced PC skills; English advantageous.
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yrOnsiteFull Time
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
Wells FargoNYSE: WFC: Global provider of banking, investment, and mortgage financial services.
6+ months customer interaction experience, cash-handling accuracy, strong communication, attention to detail, and ability to follow policies and escalate risk.
Bath & Body WorksNYSE: BBWI: Sells personal care and home fragrance products.
Retail sales experience, customer service skills, communication, adaptability, de-escalation ability, and availability for varied evening, weekend, and holiday shifts.
The W Group: Operates senior living communities providing medical and personal care.
2+ YOEExperience in safety management, de-escalation, conflict resolution, working with vulnerable populations, strong communication, and sound judgment in high-pressure settings.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
8+ YOEExperience with Axiom reporting and JIRA, test case/script development, report and data quality review, system functionality testing, and issue escalation.
B&H Photo Video: Sells photography, video, and professional electronics equipment.
Analyze and categorize customer feedback, communicate empathetically by phone and email, resolve or escalate issues, meet SLAs, document processes, and identify trends.
3i Members: Invitation-only investor community focused on deals, insights, and services for high net worth individuals.
6+ YOE6-9+ years in customer success, membership, or client services leadership; high-touch, data-driven approach; strong coaching and escalation skills.