579 escalations jobs at 266 companies in Yonkers, NY

1w
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Escalations Specialist
Louisville or Chicago or Norwalk or Jeffersonville
$54k-$60k/yr RemoteFull Time
Domestic & General
Domestic & General: Provides insurance and repair protection for domestic appliances and electronics.
Experience handling escalations or complaints, strong investigative and analytical skills, excellent written and verbal communication, complaint-system and Microsoft Office experience, and ability to manage complex cases independently.
Microsoft Office
1w
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Clinical Criteria Escalations Specialist
New York City, New York, United States
$95k-$115k/yr HybridFull Time
Tennr
Tennr: Automates healthcare referral workflows and patient intake with AI.
Active RN or LPN license plus experience in utilization management, prior authorization, medical necessity review, clinical appeals, CDI, payment integrity, or payer policy review. Strong clinical judgment and written communication required.
Medicare, Medicaid, LCDs, NCDs, HCPCS, CPT, ICD-10
3mo
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Community & Executive Escalations Program Manager
San Francisco or New York City
$210k-$260k/yr HybridFull Time
Anthropic
Anthropic: Developing safe and reliable artificial intelligence systems.
6+ YOE6+ years in community/trust & safety/escalations or related roles; hands-on incident/escalation management; strong written communication and judgment; cross-functional coordination; familiarity with social listening; bachelor’s degree or equivalent.
1mo
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Accounts Receivable Escalations Specialist
West Long Branch, New Jersey, United States
$27-$31/hr OnsiteFull Time
Allied Digestive Health
Allied Digestive Health: Provides specialized gastroenterology medical care through a network of clinics.
5+ YOE5+ years revenue cycle experience; expertise in coding guidelines, payer policy, denials management, claims processing; CPC/CPB/AHIMA or associate degree; proficiency with Athena, Epic or PM/EHR systems.
Athena, Epic, PM/EHR systems
3mo
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Principal Escalation Engineer
Charlotte or Jacksonville or New York City
$147k-$238k/yr RemoteFull Time
Palo Alto Networks
Palo Alto NetworksNASDAQ: PANW: Provides enterprise-grade network, cloud, and endpoint security software.
Senior escalation role requiring networking, troubleshooting, and customer management.
BGP, OSPF, Wireshark, VPNs, IPSec, SSL, TCP/IP
2w
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Technical Customer Escalation Manager
San Francisco or New York City or Seattle or Little Rock
$107k-$141k/yr OnsiteFull Time
LiveRamp
LiveRampNew York Stock Exchange: RAMP: Provides a platform for secure data collaboration and identity.
5+ YOEBachelor's degree in a technical field,5+ years in technical support/escalation/incident management,strong written and executive communication,project management and on-call availability.
Salesforce Service Cloud, Zendesk, JIRA, PagerDuty
3w
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Senior Director, Escalated Provider Issue Resolution
Atlanta or New York City
$197k-$258k/yr RemoteFull Time
Oscar Health
Oscar HealthNYSE: OSCR: Provides tech-enabled health insurance plans and telemedicine services.
12+ YOE7+ Mgmt12+ years healthcare operations experience, 7+ years senior leadership, expertise in escalation management, operating model design, analytics, and executive communication.
Jira, Salesforce, ServiceNow, Zendesk, Microsoft Excel, SQL
1mo
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Tehnician diagnoza si reparatii (Troubleshooter)
Bucharest or Romania or New York City or Shanghai or Berlin
OnsiteFull Time
TK Elevator
TK Elevator: Manufactures and maintains elevators, escalators, and moving walks.
5+ YOEDiagnose and repair elevator/escalator equipment; perform commissioning and adjustments; maintain safety compliance; minimum 5 years technical experience with elevator/escalator electronics and technical secondary education; advanced PC skills; English advantageous.
3mo
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FINRA Supervisory Specialist - PNC Wealth Management
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yr OnsiteFull Time
PNC Financial Services
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
2mo
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Senior Operational Specialist
New York City, New York, United States
$75k-$105k/yr OnsiteFull Time
NYU Langone Health
NYU Langone Health: Academic medical system providing comprehensive patient care and education.
Manages complex hospital A/R escalations, analyzes accounts, and coordinates cross-functional teams to drive resolution.
Epic, Revenue Cycle Systems
3w
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Customer Service Manager
Hauppauge, New York, United States
HybridFull Time
WS Audiology
WS Audiology: Develops and manufactures hearing aids and audiology solutions.
Proven customer service leadership with coaching, KPI and SLA management, escalation resolution, CRM proficiency, and cross-functional collaboration.
Salesforce, ERP, CRM
1mo
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Customer Support Specialist
New York City, New York, United States
$20-$22/hr OnsiteFull Time
IcyBox
IcyBox: Luxury watch mystery box platform and e-commerce marketplace.
Prior customer support experience handling escalations, strong phone and written communication, problem-solving to resolution, day-shift availability.
1mo
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Supply Chain Buyer
Austin or New York City or San Francisco or Seattle
$138k-$170k/yr OnsiteFull Time
Fluidstack
Fluidstack: Provides high-performance cloud GPU infrastructure for AI development.
Experienced buyer with heavy PO management, ERP hygiene, escalation skills, and ability to expedite parts; Excel and SQL fluency preferred.
ERP, NetSuite, Zip, Microsoft Excel, SQL
3w
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Teller Part Time Country Glen
Carle Place, New York, United States
$22-$28/hr OnsitePart Time
Wells Fargo
Wells FargoNYSE: WFC: Global provider of banking, investment, and mortgage financial services.
6+ months customer interaction experience, cash-handling accuracy, strong communication, attention to detail, and ability to follow policies and escalate risk.
2mo
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Aftercare Advisor
New York City, New York, United States
$27-$29/hr OnsiteFull Time
Richemont
RichemontSIX Swiss Exchange: CFR: Designs and manufactures luxury jewelry, watches, and fashion accessories.
Provide high-level post-purchase customer support, manage warranty/repair processes, escalate and resolve issues, and maintain customer relationships.
1w
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Retail Sales Support-BAY TERRACE
Bayside, New York, United States
$18/hr OnsitePart Time
Bath & Body Works
Bath & Body WorksNYSE: BBWI: Sells personal care and home fragrance products.
Retail sales experience, customer service skills, communication, adaptability, de-escalation ability, and availability for varied evening, weekend, and holiday shifts.
4w
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Resident Safety Coordinator
Staten Island, New York, United States
$18-$22/hr OnsiteFull Time
The W Group
The W Group: Operates senior living communities providing medical and personal care.
2+ YOEExperience in safety management, de-escalation, conflict resolution, working with vulnerable populations, strong communication, and sound judgment in high-pressure settings.
2w
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Axiom UAT Developer
New York, New York, United States
$130k-$140k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
8+ YOEExperience with Axiom reporting and JIRA, test case/script development, report and data quality review, system functionality testing, and issue escalation.
Axiom Reporting, Axiom (Addenza), JIRA, MDRM
3d
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Customer Advocacy Associate 1
New York City, New York, United States
$22-$28/hr OnsiteFull Time
B&H Photo Video
B&H Photo Video: Sells photography, video, and professional electronics equipment.
Analyze and categorize customer feedback, communicate empathetically by phone and email, resolve or escalate issues, meet SLAs, document processes, and identify trends.
Survey application
3mo
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Head of Member Success
New York City, New York, United States
OnsiteFull Time
3i Members
3i Members: Invitation-only investor community focused on deals, insights, and services for high net worth individuals.
6+ YOE6-9+ years in customer success, membership, or client services leadership; high-touch, data-driven approach; strong coaching and escalation skills.