10,872 experience manager jobs at 2,578 companies in Fairview, TN
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Experience Manager
Nashville, Tennessee, United States
OnsiteFull Time
2+ YOE2+ years retail management experience preferred; drive sales and profitability, manage payroll and inventory, hire and develop talent, cosmetology license where required, bachelor’s degree preferred, strong communication and tech skills.
Point of Sale, Microsoft Office, Apple devices
2mo
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Experience Strategy Manager
Arlington or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
OnsiteFull Time
6+ YOE4+ Mgmt6+ years in Experience Strategy/Design; 4+ years leading engagements; 3+ years managing designers; 3+ years linking experience to business outcomes; 3+ years embedding AI in strategy and design
AI tools, Product design, Strategy tools
5d
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Customer Experience Manager
Madison, Tennessee, United States
$16/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication and multitasking skills, composure under pressure, and ability to work flexible retail shifts.
1mo
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Hospitality Customer Experience Manager
Nashville, Tennessee, United States
OnsiteFull Time
High school diploma or equivalent; 1-3 years hospitality/service experience preferred; strong PC skills (Outlook, Calendar, Word, Excel, PowerPoint); experience supervising service delivery staff, coordinating events, managing vendors, and using meeting room/customer systems.
MRM meeting room management software, Skype Client, Bridge Operator Console, iVisitor guest check-in software, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3w
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Customer Experience Manager
Hohenwald, Tennessee, United States
FieldFull Time
3+ YOE3+ years customer-service or retail experience, high school diploma/GED, valid driver’s license, strong communication and presentation skills, experience training/coaching preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Learning Management System (LMS)
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Google TV Experience Manager
Nashville, Tennessee, United States
$20/hr FieldFull Time
Proven retail sales performance, ability to build retailer relationships, product expertise in Google TV, valid driver’s license, ability to lift 25 lbs, strong communication and adaptability.
2w
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Client Experience Operations Manager
United States or Chicago or Austin or Tampa or Philadelphia or Salt Lake City or Providence or Atlanta or Raleigh or Nashville or Columbus or Phoenix
RemoteFull Time
Salesforce Service Cloud administration and certification, Zoom Contact Center or similar CCaaS experience, service data model knowledge, AI service applications, integrations, documentation, and cross-functional collaboration skills.
Salesforce Service Cloud, Zoom Contact Center, AI, CRM, CCaaS
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Director, Customer Experience
Nashville or United States
$144k-$306k/yr HybridFull Time
12+ YOE5+ Mgmt12+ years in customer experience/service delivery/data center operations,5+ years people leadership,ability to build operating models,dashboards and govern customer lifecycle;Bachelor's preferred.
Smartsheet, ServiceNow, Salesforce, Jira, Oracle, Tableau, Power BI
2w
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Brand Experience Lead
Nashville, Tennessee, United States
$85k-$95k/yr OnsiteFull Time
5+ YOE5+ years experience in experiential/brand/event marketing or hospitality; proven event and space activation track record; vendor, budget, and project management skills; CRM/Asana/Google Sheets proficiency; travel 15–25%.
HubSpot, Asana, Google Sheets, Microsoft Excel
3w
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Director, Employee Experience
Goodlettsville, Tennessee, United States
OnsiteFull Time
8+ YOE8+ years experience in employee experience, communications, change management or related fields; Bachelor's degree or equivalent experience preferred; strong project management, facilitation, communication, and analytical skills; knowledge of Microsoft 365, Copilot, and ChatGPT Enterprise.
Microsoft 365, Microsoft Copilot, ChatGPT Enterprise, BrainStorm, Amplify, Headshot AI Pro
2w
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Manager, Nursing Experience (NX), Support Services
Brentwood, Tennessee, United States
HybridFull Time
5+ YOE3+ MgmtBachelor's or equivalent leadership experience; 5+ years progressive leadership in contact center or healthcare operations; 3+ years managing supervisors; knowledge of workforce and queue management; strong analytical and coaching skills.
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Client Experience & Value Cordinator
Nashville, Tennessee, United States
OnsiteFull Time
Provides administrative and operational support for client growth and experience initiatives; requires MS Suite proficiency, strong communication, organizational and analytical skills; bachelor\u0002s degree preferred in communications or marketing.
Word, Microsoft Excel, CoPilot, PowerPoint, OneNote
3w
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Dealer Experience Specialist
Nashville, Tennessee, United States
OnsiteFull Time
1+ YOE1–3 years B2B/wholesale or commercial operations experience; strong Excel and Power BI skills; experience with Salesforce and Dynamics 365; forecasting, inventory and order management; strong communication and analytical skills.
Dynamics 365, Salesforce, Power BI, Microsoft Excel
3w
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Workplace Experience Specialist
Nashville, Tennessee, United States
$25-$34/hr OnsiteFull Time
3+ YOE3+ years workplace management experience, strong customer service and project management skills, proactive self-starter, excellent communication; familiarity with Google Suite, Slack, HappyFox, and event/program execution.
Google Suite, Slack, HappyFox, Glean
3w
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VP Client Experience (CX)
Brentwood, Tennessee, United States
HybridFull Time
10+ YOE10+ years experience in logistics or supply chain; client relationship, negotiation, and account management skills; PC literate with Microsoft Outlook/Word/Access/Excel; excellent communication and planning.
Microsoft Outlook, Microsoft Word, Microsoft Access, Microsoft Excel, salesforce.com
1mo
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Agent Experience Coordinator
Nashville, Tennessee, United States
OnsiteFull Time
2+ YOE2+ years customer service/training/office management/hospitality/operations experience; strong communication, training, mentoring, and problem-solving skills; experience with Zendesk, Salesforce, or Confluence a plus; ability to lift 25 lbs and work in-office.
Zendesk, Salesforce, Confluence
4d
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Director, Global Customer Insights & Experience
Nashville or United States or Alabama or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or South Dakota or Texas or Utah or Virginia or Vermont or Washington or West Virginia or Wisconsin or Wyoming
$138k-$230k/yr HybridFull Time
Bachelor’s degree required; master’s preferred. Requires progressive customer or employee experience leadership, insights and survey programs, analytics, journey mapping, stakeholder influence, change leadership, vendor management, and governance expertise.
Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), CRM
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Lead Product Manager, Health Plan Member Experience
Nashville, Tennessee, United States
OnsiteFull Time
8+ YOE8+ years product management building member- or consumer-facing digital products for healthcare, experience conducting structured discovery with health plan stakeholders, strong communication and cross-functional leadership skills.
6d
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Customer Experience Leader
Nashville or Indianapolis
$118k-$131k/yr HybridFull Time
5+ YOERequires 5–8 years in customer experience or CX program management, cross-functional program leadership, VOC platform and survey experience, data storytelling, journey mapping, and executive communication. Bachelor's degree preferred.
Medallia, Qualtrics, Salesforce Service Cloud, Power BI, Tableau, Salesforce, Microsoft Viva Engage, CRM, BI tools, NPS, CES, VOC
1w
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Client Experience Director
Omaha or Anchorage or Phoenix or Folsom or Irvine or Los Angeles or Sacramento or San Francisco or Walnut Creek or Colorado Springs or Denver or Englewood or Washington or Jacksonville or Orlando or Tampa or Atlanta or Honolulu or Boise or Chicago or Louisville or Ann Arbor or Minneapolis or Kansas City or Billings or Missoula or Las Vegas or Reno or Lawrenceville or Newark or Albuquerque or New York City or White Plains or Charlotte or Raleigh or Cincinnati or Cleveland or Columbus or Portland or Salem or Philadelphia or Pittsburgh or Sioux Falls or Austin or Corpus Christi or Dallas or Houston or San Antonio or Vienna or Bellevue or Gillette or Seattle or San Diego or Lexington or Portland or Charleston or Des Moines or Spokane or Columbia or Nashville or Arlington or Baltimore or Mobile or Richmond or Tucson or Winston-Salem or Miami or Indianapolis or Pompton Lakes or Detroit or Fargo or Santa Fe or Oklahoma City or Norfolk or Madison or Little Rock or Charleston or Doral or Milwaukee or Overland Park
OnsiteFull Time
15+ YOE15+ years in A/E/C required, with strategic program leadership, executive communication, cross-functional influence, client relationship management, and qualitative and quantitative data analysis. Bachelor's degree strongly preferred.
Client Feedback System, CRM systems, dashboards, analytics
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