8,494 experience manager jobs at 2,024 companies in Hagerstown, MD
1d
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Experience Manager
Sterling, Virginia, United States
$33-$40/hr OnsiteFull Time
2+ YOE2–3+ years of relevant retail management experience, cosmetology license where required, and proficiency with POS systems, Microsoft Office, and Apple devices. Bachelor's degree preferred.
Point of Sale, Microsoft Office, Apple devices, social media platforms
1mo
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Customer Experience Manager
Hanover, Pennsylvania, United States
$15/hr OnsiteFull Time
2+ YOE2+ Mgmt2+ years management experience, high school diploma, excellent communication, multitasking, cash handling, ability to lift up to 25 lbs and use ladders, flexible schedule including nights and weekends.
1mo
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Manager, Client Experience
Gaithersburg, Maryland, United States
$85k-$95k/yr HybridFull Time
6+ YOE2+ Mgmt6+ years customer service experience including 2+ years people management; experience with CRM and Microsoft 365; metric tracking, continuous improvement, and strong communication skills.
Customer Relationship Management (CRM), Microsoft 365
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2mo
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Digital Experience Owner
Vienna or Winchester or Pensacola
$112k-$163k/yr HybridFull Time
3+ YOE3+ years product management experience (XP/Scrum) preferred; experience with partner integrations, fintech/Open Banking, financial APIs, stakeholder communication, project/program management, and analysis.
XP, Scrum, Open Banking
2mo
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Assistant Customer Experience Manager
Thurmont, Maryland, United States
$17-$25/hr OnsiteFull Time
Oversee front-end operations, supervise customer experience staff, enforce cash handling/SOPs, train associates, and ensure excellent customer service.
1w
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Site Experience & Operations Manager (NJUS)
Dulles or Washington, D.C.
OnsiteFull Time
6+ YOERequires a bachelor's degree in hospitality or business, 6–8 years of experience, FBO and airport operations knowledge, strong stakeholder coordination, communication, judgment, and flexibility for irregular schedules.
4w
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Head of Brand Experience
Purcellville, Virginia, United States
OnsiteFull Time
Proven experience in brand, content, and storytelling with strong communication, creativity, and initiative; ability to execute strategy, travel to jobsites, and manage projects across channels.
Canva, Adobe Creative Suite, Google Business Profiles, LinkedIn, Facebook, Instagram
2mo
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Customer Experience Concierge
Rockville, Maryland, United States
$20-$25/hr OnsiteFull Time
3+ YOE3+ years client service experience, CRM proficiency, strong oral communication, proactive problem solving, ability to manage inbound calls/chats, dispatch drivers, and optimize daily schedules.
1w
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Customer Experience Coordinator
Gaithersburg, Maryland, United States
$19-$20/hr OnsitePart Time
1+ YOE0.5+ MgmtRequires one year of retail experience and six months of leadership experience, flexible night and weekend availability, merchandising knowledge, communication, organization, multitasking, and ability to train others.
3w
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Customer Experience Lead - Full Time
Hagerstown, Maryland, United States
$16/hr OnsiteFull Time
1+ YOERetail customer service and leadership experience; strong communication, problem solving, and organizational skills; flexibility to work nights, weekends, and holidays.
1mo
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Director of Digital Products & User Experience Design
Rockville, Maryland, United States
OnsiteFull Time
3+ YOE2+ MgmtBA/BS or equivalent experience; 3-4 years product management experience, 2-3 years supervising; expertise in digital product lifecycle, Agile, Design Thinking, HTML, API integration, and UX; strong research and communication skills.
HTML, Microsoft Office
2mo
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Employee Experience & Office Manager
Sterling, Virginia, United States
OnsiteFull Time
Experience in office management, event planning, vendor/property relations, budget oversight, onboarding, and workplace project coordination; strong organization, communication, and problem-solving skills; proficiency with Microsoft Office (Excel, Outlook).
Microsoft Office, Microsoft Excel, Microsoft Outlook, fax machine
1d
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Customer Experience Coordinator - Leesburg, VA
Leesburg, Virginia, United States
OnsiteFull Time
2+ YOERequires 2+ years in customer service, advanced computer and practice management software knowledge, strong communication, organization, multitasking, emotional intelligence, and rotating night, weekend, and holiday availability.
2mo
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Project Manager (Commercial Drywall - 5-7 years of experience minimum)
Gaithersburg, Maryland, United States
OnsiteFull Time
5+ YOE2+ MgmtMinimum 5 years construction experience (5–7 preferred) with at least 2 years as an Assistant Project Manager in commercial drywall; bachelor’s degree preferred; ability to manage budgets, schedules, contracts; background check and drug screen required; U.S. work authorization required.
1mo
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Service Manager - Automotive Experience Required
Winchester, Virginia, United States
$55k-$85k/yr OnsiteFull Time
Automotive service/repair experience, management experience, valid driver's license, ability to lift up to 75 lbs, available Saturdays, strong communication and leadership skills.
2w
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Ombudsman/Client Experience Specialist
Montgomery County, Maryland, United States
$65k-$75k/yr FieldFull Time
5+ YOEBachelor's degree and 5+ years in investigations, compliance, quality assurance, human services, employee relations, advocacy, risk management, or grievance resolution; strong interviewing, analysis, documentation, and reporting skills.
Microsoft Office
4d
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(Contract) Guest Experience Lead | Gaithersburg
Gaithersburg, Maryland, United States
$24-$28/hr OnsiteFull Time, Contract
1+ YOERequires 1 year of retail or customer experience, some leadership, mentoring, or delegation experience, legal work authorization, and reliable transportation. High school diploma or retail leadership experience preferred.
2w
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Member Experience Officer ( Rockville, MD)
Rockville or Greenbelt or Cherry Hill or Aspen Hill or Germantown or Clarksburg
$24-$30/hr OnsiteFull Time
3+ YOE1+ MgmtRequires a high school diploma or GED, 3+ years of financial institution experience, financial product sales experience, strong communication skills, and ability to complete notary requirements.
PC, 10 key calculator, fax, copier, telephone
2mo
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Salon Customer Experience Specialist - Francis Scott Key Ml
Frederick, Maryland, United States
$15-$19/hr OnsitePart Time
Provide welcoming front-desk service, schedule appointments, recommend and sell retail products, meet retail sales goals, manage front-desk operations, handle payments, and support salon team and inventory.
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