21,718 experience manager jobs at 4,467 companies in Maryland

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Client Experience Manager
Baltimore or Maryland or Colorado or Washington or Washington or New York or California or United States
$87k-$185k/yr HybridFull Time
T. Rowe Price
T. Rowe PriceNASDAQ: TROW: Global investment management firm providing funds and retirement services.
5+ YOEBachelor's or equivalent,5+ years product/digital experience,product ownership in Agile,stakeholder management,analytical mindset; Adobe MarTech experience preferred.
Adobe MarTech
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Client Experience Manager
Baltimore or Maryland or Colorado or Washington or Washington or New York or California
$87k-$185k/yr HybridFull Time
T. Rowe Price
T. Rowe PriceNASDAQ: TROW: Provides global investment management and retirement planning services.
5+ YOEBachelor's degree or equivalent,5+ years product or digital experience,Agile experience preferred,strong stakeholder management and analytical skills,experience with Adobe MarTech stack.
Adobe MarTech
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Event Experience Manager
National Harbor, Maryland, United States
$28-$30/hr OnsiteFull Time
Marriott International
Marriott InternationalNASDAQ: MAR: Operates and franchises a global network of hotels and resorts.
1+ YOEHigh school diploma +3 years event management experience OR bachelor’s degree +1 year; strong customer service, event coordination, meeting planning, and program documentation skills.
2mo
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Experience Manager
Silver Spring, Maryland, United States
$33-$40/hr OnsiteFull Time
Ulta Beauty
Ulta BeautyNASDAQ: ULTA: Largest US beauty retailer selling cosmetics and salon services.
2+ YOE2+ Mgmt2+ years retail management experience preferred, bachelor’s degree preferred, cosmetology license where required, proficiency with POS/Microsoft Office/Apple devices, strong leadership and communication skills.
Point of Sale system, Microsoft Office, Apple devices
2d
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Pro Experience Manager
Aspen Hill, Maryland, United States
$49k-$60k/yr OnsiteFull Time
The Home Depot
The Home DepotNYSE: HD: Retailer of home improvement products and construction materials.
2+ YOE1+ MgmtRequires 2+ years of related experience, including 1+ year of leadership and people management, retail operations experience, flexible schedule availability, and legal US work authorization.
hdPhone, Personal Protective Equipment (PPE)
2d
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Pro Experience Manager
Edgewood, Maryland, United States
OnsiteFull Time
The Home Depot
The Home DepotNYSE: HD: Retailer of home improvement products, building materials, and tools.
2+ YOE1+ MgmtRequires high school diploma or GED, 2+ years related experience including retail operations and 1+ year leadership or people management experience. Must be 18+ and legally authorized to work in the US.
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Customer Experience Manager
Prince Frederick, Maryland, United States
$19/hr OnsiteFull Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong verbal and written communication, multitasking, creative thinking, composure under pressure, and flexible schedule availability.
cash register
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Consumer Experience Manager
Salisbury, Maryland, United States
OnsiteFull Time
Perdue Farms
Perdue Farms: Producer of poultry, meat, and agricultural products.
7+ YOEBachelor's degree or equivalent experience and 7+ years in consumer experience, insights, customer experience, contact center operations, or related functions; requires analytical, communication, project management, and collaboration skills.
CRM
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Manager, Client Experience
Gaithersburg, Maryland, United States
$85k-$95k/yr HybridFull Time
National Board for Certification in Occupational Therapy
National Board for Certification in Occupational Therapy: Provides certification and competency standards for occupational therapy professionals.
6+ YOE2+ Mgmt6+ years customer service experience including 2+ years people management; experience with CRM and Microsoft 365; metric tracking, continuous improvement, and strong communication skills.
Customer Relationship Management (CRM), Microsoft 365
2w
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Customer Experience Manager
Fort Meade, Maryland, United States
$95-$100/hr OnsiteFull Time
Steel Point Solutions
Steel Point Solutions: Provides IT consulting and digital transformation for government agencies.
5+ YOEBachelor's degree,5+ years customer experience management,active Top Secret/SCI poly clearance required,strong communication,analytical,process-improvement and leadership skills.
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Client Experience Manager
Alabama or California or Colorado or Florida or Georgia or Illinois or Indiana or Iowa or North Carolina or New Jersey or Nevada or New York or Maryland or South Carolina or Texas or Washington or Virginia
$70k-$80k/yr RemoteFull Time
Market My Market
Market My Market: Digital marketing agency providing SEO and content services.
3+ YOE3+ years managing SEO client portfolios; experience with organic SEO, Google Business Profile, client retention, upsells, and communicating analytics to non-technical stakeholders.
Google Analytics, Google Search Console, Ahrefs, HubSpot, Microsoft Teams
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Event Operations and Experience Manager
California or Connecticut or Florida or Illinois or Louisiana or Massachusetts or Maryland or North Carolina or New Jersey or New York or Ohio or Oregon or Pennsylvania or Tennessee or Texas or Virginia or Washington or Wisconsin or Washington, D.C.
$85k-$105k/yr RemoteFull Time
Zearn
Zearn: Digital math curriculum platform for students and educators.
4+ YOERequires 4+ years managing complex company events, virtual event execution, vendor relationships, complex budgets, and Generative AI workflows, with strong organization and project management skills.
Slack, Generative AI
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Assistant Customer Experience Manager
Nottingham, Maryland, United States
$16-$25/hr OnsiteFull Time
Weis Markets
Weis MarketsNYSE: WMK: Operates retail grocery stores and pharmacies in the United States.
Supervisory experience managing front-end associates, customer service, cash handling, scheduling, training, compliance, inventory, sanitation, and store operations.
2w
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Manager, Donor Experience
Baltimore or Boston or Los Angeles or New York City or Philadelphia
$75k-$85k/yr RemoteFull Time
Harlem Lacrosse
Harlem Lacrosse: School-based academic and athletic programming for underserved youth.
3+ YOE3+ years nonprofit fundraising experience, strong writing and relationship skills, proficiency with CiviCRM, Trello, DonorSearch and LinkedIn; bachelor’s degree preferred; ability to travel regionally.
DonorSearch, LinkedIn, CiviCRM, Trello, Drive
2mo
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Guest Experience Manager - Maryland
Hanover, Maryland, United States
$73k-$101k/yr OnsiteFull Time
The Cordish Companies
The Cordish Companies: Private real estate and gaming developer and operator.
Bachelor's degree in hospitality/business required, customer-facing experience, strong communication and training skills, process improvement experience, ability to obtain and maintain a Maryland gaming license.
property management systems, CRM software, mobile applications
2mo
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Guest Experience Manager - Maryland
Hanover, Maryland, United States
$73k-$101k/yr OnsiteFull Time
Live! Casino & Hotel Maryland
Live! Casino & Hotel Maryland: Operates a destination casino and luxury hotel in Maryland
Bachelor's degree required; experience in customer-facing roles; ability to obtain and maintain a Maryland gaming license; strong interpersonal, training, analytical and problem-solving skills; familiarity with service standards and KPIs.
property management systems, CRM software, mobile applications
2mo
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CLIENT EXPERIENCE MANAGER - REMOTE
Dallas or Fort Worth or Denver or Washington or Maryland
$75k-$80k/yr RemoteFull Time
Compass Group
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
3+ YOEBachelor's degree, 3+ years experience, strong client communication and analytical skills, ability to prepare and present business reviews, Microsoft Word and Excel proficiency, up to 25% travel.
Microsoft Word, Microsoft Excel
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Director Patient Experience
Baltimore, Maryland, United States
OnsiteFull Time
University of Maryland Medical System
University of Maryland Medical System: Operates hospitals and clinics providing comprehensive medical healthcare services.
7+ YOE3+ MgmtMaster's degree required (Nursing, PT, RT, or related), 7+ years progressive leadership in patient experience or healthcare ops with 3+ years leading patient experience initiatives; advanced knowledge of patient-centered care, regulations, and change management.
Microsoft Access, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
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Product Manager, Franchisee Experience
North Bethesda or Scottsdale or Minneapolis
$132k-$155k/yr OnsiteFull Time
Choice Hotels International
Choice Hotels InternationalNYSE: CHH: Franchises lodging brands and provides hospitality management services globally
5+ YOE5+ years product management in a software/technology environment; Bachelor's degree required; experience with enterprise platforms (Salesforce); strong stakeholder, discovery, and metrics-driven skills; comfort with AI and cross-functional work.
ChoiceConnect, Salesforce, Zoom
4d
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Guest Experience Assistant Manager
Waldorf or White Plains
$22-$25/hr OnsiteFull Time
The Wills Group
The Wills Group: Operates a network of convenience stores and fueling stations.
3+ YOE2+ MgmtHigh school diploma or GED required; 3+ years in operations, customer service, food service, or retail; 2+ years leadership experience; varied full-time availability; ServSafe preferred.
POS