34,389 experience manager jobs at 5,931 companies in Massachusetts
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Guest Experience Manager
Boston, Massachusetts, United States
$66k-$81k/yr HybridFull Time
4+ YOEBachelor's degree or relevant experience in Theatre/Event/Hospitality, 4+ years front-of-house experience, crowd manager/TIPS/First Aid/CPR certifications, cash handling, training and accessibility expertise.
ABI Workforce Manager, ABI scheduling software, Google Workspace, Microsoft Word, Microsoft Excel, Spectrix, Slack, Zoom, Cinesend, vMix
4d
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Experience Manager
Hyannis, Massachusetts, United States
$30-$37/hr OnsiteFull Time
2+ YOE2+ MgmtRequires 2–3+ years of relevant retail management experience, cosmetology licensing where required, and proficiency with POS, Microsoft Office, and Apple devices. Bachelor's degree preferred.
Point of Sale system, Microsoft Office, Apple devices
3mo
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Experience Strategy Manager
Arlington or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
OnsiteFull Time
6+ YOE4+ Mgmt6+ years in Experience Strategy/Design; 4+ years leading engagements; 3+ years managing designers; 3+ years linking experience to business outcomes; 3+ years embedding AI in strategy and design
AI tools, Product design, Strategy tools
1mo
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Resident Experience Manager - Girard
Boston, Massachusetts, United States
$69k-$84k/yr OnsiteFull Time
Experience in property management, hospitality, or retail; customer service and sales skills; high school diploma or equivalent; valid driver’s license if role requires vehicle use; computer literacy and strong communication.
1mo
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Senior Product Manager, Consumer Experience
Boston, Massachusetts, United States
$155k-$175k/yr RemoteFull Time
7+ YOE7+ years product management (10+ total), proven 0-to-1 consumer mobile/web launches, consumer health or clinical transition experience, regulatory/HIPAA fluency, analytics and growth measurement experience.
iOS, Android, API, SDK, A/B testing
2w
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Client Experience Manager
Orleans, Massachusetts, United States
$65k-$85k/yr OnsiteFull Time
3+ YOEBachelor's degree preferred or equivalent experience; 3+ years in client, account, hospitality, or property management; CRM and service platform experience; strong organization and project management skills.
CRM, AI
1w
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Customer Experience Manager
Walpole, Massachusetts, United States
$20/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication and multitasking skills, creative thinking, and ability to work flexible retail shifts.
1mo
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Operations Experience Manager
Danvers, Massachusetts, United States
$55k-$65k/yr OnsiteFull Time
2+ YOE1+ MgmtRequires high school diploma or GED, legal US work authorization, age 18+, 1–2 years of relevant retail and people-management experience, leadership experience, and flexible availability.
HDPhone, Personal Protective Equipment (PPE)
4d
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Guest Experience Manager
Boston, Massachusetts, United States
$70k-$75k/yr OnsiteFull Time
2+ YOE2+ MgmtRequires 2 years of hotel Guest Experience or Front Office management experience, college education, Windows and spreadsheet/word-processing proficiency, communication skills, and ability to lift up to 50 pounds.
Windows, Opera, Alice, Relay
2mo
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Pro Experience Manager
Wareham, Massachusetts, United States
$50k-$60k/yr OnsiteFull Time
2+ YOE1+ MgmtMinimum 2+ years related retail experience with 1+ year leadership; HS/GED; ability to work flexible schedule including nights/weekends/overtime; coach associates, manage Pro customer experience, and enforce safety/SOPs.
Knowledge Depot (KD), hdPhone
2w
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People Experience Manager
Manchester or Boston or New York City or Chicago or Menlo Park or London or Tokyo
OnsiteFull Time
4+ YOERequires 4-6 years in employee experience, people programs, people operations, HR partnering, or related roles; bachelor's degree or equivalent experience; program design, manager coaching, employee relations, and project management skills.
AI
2w
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Associate Manager Digital Experience-Loyalty
Framingham, Massachusetts, United States
$80k-$113k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent experience, 5+ years in digital experience, eCommerce, mobile apps, loyalty, marketing, or product operations; analytics, project management, testing, and cross-functional coordination skills.
Adobe Analytics, Google Analytics, FullStory, Figma, Jira, Microsoft Excel, Microsoft PowerPoint, Microsoft 365, Monday.com, Tableau, Microsoft Power BI, Bloomreach, Sketch, Adobe XD
5d
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Member Experience Manager
Framingham, Massachusetts, United States
OnsiteFull Time
Current personal training certification such as NASM or ACE, or willingness to obtain certification. Requires outgoing communication, fitness technology and management software skills, leadership, and flexible availability.
Artificial Intelligence, AF App
3mo
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Senior Manager, People Experience
Cambridge or United States
$139k-$189k/yr HybridFull Time
5+ YOE5-10 years HR experience with employee relations, performance management, coaching, employment law knowledge, case management (ServiceNow a plus), and ability to analyze trends and manage complex employee situations.
ServiceNow
2w
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Event Operations and Experience Manager
California or Connecticut or Florida or Illinois or Louisiana or Massachusetts or Maryland or North Carolina or New Jersey or New York or Ohio or Oregon or Pennsylvania or Tennessee or Texas or Virginia or Washington or Wisconsin or Washington, D.C.
$85k-$105k/yr RemoteFull Time
4+ YOERequires 4+ years managing complex company events, virtual event execution, vendor relationships, complex budgets, and Generative AI workflows, with strong organization and project management skills.
Slack, Generative AI
2d
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Shark Beauty Experience Manager
Needham, Massachusetts, United States
$110k-$130k/yr OnsiteFull Time
Experience in beauty, consumer products, demonstrations, experiential marketing, education, or product development; cross-functional collaboration, team leadership, creative judgment, hands-on testing, and strong communication skills.
1mo
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Senior Manager, Global Partner Experience
Boston, Massachusetts, United States
$140k-$160k/yr OnsiteFull Time
5+ YOE5+ years in partner programs, channel strategy, enablement or operations; experience mapping partner journeys, aligning enablement to programs, using data to drive improvements, and cross-functional collaboration.
3w
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Sr. Manager, Digital Experience
Waltham, Massachusetts, United States
$214k-$225k/yr HybridFull Time
7+ YOEBachelor's degree and 7+ years developing website strategy and digital customer experiences. Requires SEO, GEO, analytics, personalization, CMS, agency management, and cross-functional leadership experience.
Drupal, Adobe Experience Manager, Sitecore, HubSpot CMS, Google Analytics 4, Google Search Console, Google Tag Manager, Ahrefs, SEMRush
1w
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Customer Experience Manager
Somerville or Reston
$60k-$68k/yr HybridFull Time
1+ YOEBachelor's degree in a relevant field and 1+ year in customer support or customer-facing work. Requires strong communication, problem-solving, relationship-building, cross-functional collaboration, and customer-centric skills.
CRM, email, Salesforce, GetFeedback, API, Elasticsearch, Python
1mo
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Sr Workplace Experience Manager - IFM Site Lead (Onsite)
Boston, Massachusetts, United States
$130k-$150k/yr OnsiteFull Time
5+ YOE5–8 years hospitality/workplace/events experience; team leadership, vendor/budget management, event execution; high school diploma required, bachelor’s preferred; availability for occasional evenings/weekends.
Momentus, CMMS, Microsoft Office, Slack, Airtable
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