26,085 experience manager jobs at 4,787 companies in Michigan
2d
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Pro Experience Manager
Sterling Heights, Michigan, United States
OnsiteFull Time
2+ YOE1+ MgmtRequires age 18+, U.S. work authorization, flexible schedule, high school diploma/GED, 2+ years related experience, and at least 1 year of leadership experience in retail operations or people management.
Manager on Duty (MOD), Standard Operating Procedures (SOPs), Knowledge Depot (KD), hdPhone, Personal Protective Equipment (PPE)
1w
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Experience Manager
Novi, Michigan, United States
OnsiteFull Time
2+ YOERetail management experience (2+ years) with financial, cosmetology, leadership and inventory management skills; cosmetology license where required; proficient with POS and Microsoft Office; strong communication and coaching ability.
Point of Sale, Microsoft Office, Apple devices
3w
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Manager Patient Experience
Grand Rapids, Michigan, United States
HybridFull Time
5+ YOE3+ MgmtBachelor's in nursing, social work, or healthcare; 5 years relevant experience; 3 years supervisory experience; experience in quality improvement, budgeting and change management; master's and IHI/Open School certification preferred.
2mo
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Experience Strategy Manager
Arlington or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
OnsiteFull Time
6+ YOE4+ Mgmt6+ years in Experience Strategy/Design; 4+ years leading engagements; 3+ years managing designers; 3+ years linking experience to business outcomes; 3+ years embedding AI in strategy and design
AI tools, Product design, Strategy tools
1w
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Customer Experience Manager
Detroit, Michigan, United States
$116k-$218k/yr HybridPart Time
5+ YOE3+ Mgmt5+ years in customer/experience/service design or consulting, bachelor's degree, expertise in journey mapping and service blueprinting, advanced Miro and PowerPoint skills, strong strategic and communication abilities.
Miro, PowerPoint
6d
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Experience Manager
Birch Run, Michigan, United States
OnsiteFull Time
3+ YOERequires 3–5 years of hospitality experience, proven leadership, strong guest service, problem-solving, operational guidance, and Microsoft Word, Excel, and PowerPoint proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Customer Experience Manager
Bay City, Michigan, United States
$17/hr OnsiteFull Time
2+ YOE2+ MgmtHigh school graduate required; minimum 2 years management experience; strong verbal/written communication, multitasking, creative thinking, and ability to work flexible schedules including weekends and evenings.
1w
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Customer Experience Manager
Auburn Hills, Michigan, United States
OnsiteFull Time
Supervisory experience in customer account management, familiarity with CRM/ERP, strong leadership, analytical skills, willingness to travel up to 10%.
CRM, ERP
2mo
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Resident Experience Manager
Allendale, Michigan, United States
OnsiteFull Time
1+ YOE1+ years property management, leasing, customer service or resident services experience; familiarity with Entrata, Google Workspace, and social media; strong interpersonal, conflict resolution, organizational skills; able to perform light physical tasks and routine travel.
Entrata, Google Workspace
1w
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Learning Experience Manager
Detroit, Michigan, United States
$65k-$80k/yr RemoteFull Time
5+ YOE2+ MgmtRequires high school diploma/GED, five years of training experience, two years of management experience, strong communication and coaching skills, and proficiency in Microsoft Office and Google Suite applications.
Microsoft Office, Google Suite
1w
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Manager, User Experience
Troy or Novi
$90k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years managing deskside or IT support teams, strong desktop hardware/OS/software knowledge, experience with SLAs/KPIs, leadership and budget oversight; ITIL knowledge preferred.
3mo
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Customer Experience Program Manager
Auburn Hills, Michigan, United States
OnsiteFull Time
8+ YOE8+ years of relevant experience; strong data analytics; dealer operations knowledge; proficient in MS Office; experience with data platforms.
Snowflake, SAS, Palantir, Qualtrics XM, Power BI, Qlik, JD Power Live, Microsoft Copilot, Excel, PowerPoint
3mo
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Customer Experience Program Manager
Auburn Hills, Michigan, United States
OnsiteFull Time
8+ YOEBachelor's degree, minimum 8 years relevant experience, proficiency with analytics platforms and Microsoft Office 365, experience in dealer fixed operations, strong communication and executive presentation skills, willingness to travel for dealer assessments.
Snowflake, SAS Enterprise Guide, Palantir, Qualtrics XM, PowerBI, Qlik, JD Power Live, Microsoft Copilot, Microsoft Office 365, Microsoft PowerPoint, Microsoft Excel
2mo
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Web Experience Manager
Coldwater, Michigan, United States
OnsiteFull Time
5+ YOE5+ years web design/digital marketing or eCommerce experience; bachelor's in design preferred; expertise with Shopify, Figma, Adobe Suite, HTML/CSS/JavaScript, Klaviyo, GA4, Hotjar, Microsoft Clarity; strong UX, project management, and lifecycle marketing skills.
Shopify, Figma, Adobe Suite, Midjourney, Firefly, v0/Lovable, HTML, CSS, JavaScript, Spline, Three.js, Klaviyo, GA4, Hotjar, Microsoft Clarity, Wrike, Monday
2mo
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JIS Senior Manager of Customer Experience
Lansing, Michigan, United States
$126k-$169k/yr OnsiteFull Time
10+ YOE5+ MgmtBachelor’s degree or 15 years of senior management experience; 10+ years managing cross-functional technical or service teams, large-scale implementations, service desk operations, and stakeholder-facing delivery.
ITIL, ITSM, BI, analytics
2w
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr HybridFull Time
Experience in customer experience, journey mapping or UX research; AI and CX platform familiarity; proven project leadership, analytics with CX metrics, and stakeholder communication.
Qualtrics, Medallia, Salesforce, Zendesk, LLMs
2w
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Customer Experience Manager
Dayton or Ontario or Florida or Georgia or Illinois or Michigan or North Carolina or Ohio or Pennsylvania or Texas
$87k-$144k/yr HybridFull Time
Experience in customer experience or related field; journey mapping, service design, or UX research; familiarity with conversational AI/LLMs; proven CX project execution and metric analysis; strong communication and stakeholder influence.
Qualtrics, Medallia, Salesforce, Zendesk
2w
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr RemoteFull Time
Experience in CX or related field with journey mapping, AI/LLM familiarity, project leadership, analytics with CX metrics and platforms, and stakeholder influence skills.
Qualtrics, Medallia, Salesforce, Zendesk, chatbots, LLMs
1w
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Customer Experience Manager
Niles, Michigan, United States
OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree preferred in business, supply chain, or logistics; 5+ years relevant experience including 2+ years leadership; ERP and Microsoft Office proficiency; Salesforce preferred.
Salesforce, Enterprise Resource Planning (ERP), J.D. Edwards, EPICS, Oracle, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft Word
1w
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Senior Manager, Customer Experience
Jersey City or Denver or New York City or Leeds or Dublin or Michigan or New Jersey or Pennsylvania or West Virginia
$150k-$187k/yr HybridFull Time
8+ YOERequires 8+ years in operations, customer experience, strategy, consulting, business operations, people management, or related functions; a bachelor's degree or equivalent; strong analytics, leadership, communication, and project execution skills.
Fraud, Payments, Gaming, Sportsbook
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