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9,498 experience manager jobs at 2,253 companies in Parma, OH

2mo
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Experience Strategy Manager
Arlington or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE4+ Mgmt6+ years in Experience Strategy/Design; 4+ years leading engagements; 3+ years managing designers; 3+ years linking experience to business outcomes; 3+ years embedding AI in strategy and design
AI tools, Product design, Strategy tools
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6d
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Client Experience Manager
Kent or Memphis or Austin or Parsippany-Troy Hills or Marietta or Houston or McKinney or United States
$85k-$100k/yr OnsiteFull Time
Sage Fence
Sage Fence: Installs security fencing and perimeter protection for critical infrastructure.
5+ YOE5+ Mgmt5+ years managing customer relations, operations and procurement; high school diploma required; valid driver’s license; pass drug screen and background check; ability to read contracts and technical documents; strong verbal and written English.
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3w
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Business Experience & Plan Manager
Pittsburgh or Strongsville or Birmingham or Dallas
$100k-$201k/yr OnsiteFull Time
PNC Financial Services
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
5+ YOE3+ Mgmt5+ years industry experience with 3+ years management; strategic planning, reporting, analytics, stakeholder facilitation, and strong communication skills.
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1mo
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Enterprise Customer Experience Program Manager
Milwaukee or Mayfield Heights
HybridFull Time
Rockwell Automation
Rockwell AutomationNYSE: ROK: Sells industrial automation hardware and digital manufacturing software solutions.
Bachelor's degree; legal authorization to work in the U.S.; program/program management experience in complex cross-functional environments; experience with capacity modeling, change management, and applied AI preferred.
Jira, Jira Align, Microsoft Project, Power BI
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3w
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Customer Experience Manager
Richfield or West Des Moines or Chicago or Birmingham
$152k-$193k/yr RemoteFull Time
Cisco
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
12+ YOEBachelor's or equivalent, 12+ years customer-facing IT experience, experience driving software adoption, engaging executives and technical leaders, and leading cross-functional teams.
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5d
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Martech – Adobe Experience Manager (AEM) Sites and Assets - Manager
New York City or Los Angeles or Washington or Cleveland or Dallas or San Francisco or San Jose or Philadelphia or Portland or Houston
$99k-$232k/yr OnsiteFull Time
PwC
PwC: Providing audit, tax, and management consulting services to businesses.
4+ YOEBachelor's degree and 4+ years experience. Expertise with Adobe Experience Manager, ITSM, Agile, project delivery, client collaboration, and travel up to 40%.
Adobe Experience Manager (AEM), IT Service Management (ITSM), Agile
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4d
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Oberlin - Guest Experience Manager
Oberlin, Ohio, United States
HybridFull Time
Quality Oil Company
Quality Oil Company: Operates convenience stores, hotels, and fuel delivery services.
Supervise and coach front desk staff, manage guest arrival/stay/departure, handle guest recovery, maintain front office operations, and meet security and audit standards.
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2w
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Patient Experience Officer
Akron, Ohio, United States
$37-$56/hr OnsiteFull Time
Summa Health
Summa Health: Integrated healthcare delivery system providing comprehensive patient care services.
4+ YOEBachelor's degree required (master's preferred), 4+ years leadership experience in healthcare, Green Belt certification (or ability to obtain), accreditation and project management experience preferred, strong data analysis and communication skills.
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5d
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Experience Owner II: Servicing Journey Reimagination
Johnston or Westwood or Short Hills or Charlotte or Pittsburgh or Boston or Medford or Mount Laurel or Spring Lake Heights or Cleveland or Toledo or Harrisburg or Philadelphia or Glen Allen
$160k-$185k/yr HybridFull Time
Citizens Financial Group
Citizens Financial GroupNYSE: CFG: Provides retail, commercial, and private banking services to customers.
8+ YOE8+ years experience in product management, strategy, transformation, or banking operations; proven ability to define vision, roadmaps, business cases, and measurable outcomes; strong structured problem solving and stakeholder influence in servicing operations.
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3w
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Employee Experience Specialist
Akron, Ohio, United States
OnsiteFull Time
FirstEnergy
FirstEnergyNYSE: FE: Provides electric power distribution and transmission services to customers.
3+ YOE3+ years project management experience; HR or business degree preferred; experience with employee experience, inclusion, analytics, executive presentations, and stakeholder management.
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2w
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Director Member Experience
Silver Lake, Ohio, United States
OnsiteFull Time
Invited
Invited: An operator of private clubs focused on building relationships and enriching members' lives through first-class amenities and services.
5+ YOE3+ MgmtHigh school diploma required; 5 years hospitality/customer-relations experience and 3 years management experience; proficiency with Microsoft Office and CRM (Salesforce); strong communication and leadership skills.
Microsoft Word, Microsoft Outlook, Microsoft Excel, Salesforce
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4d
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Customer Experience Lead - Full Time
Sheffield Village, Ohio, United States
$14/hr OnsitePart Time
Burlington Stores
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Retail experience preferred (1+ year), strong customer service and leadership skills, ability to manage front-end operations, troubleshoot register issues, and work flexible hours including nights/weekends/holidays.
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2w
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Customer Experience Supervisor
Brecksville or Wickliffe
HybridFull Time
Lubrizol
Lubrizol: Produces specialty chemicals and additives for diverse industrial applications.
2+ YOEBachelor's degree, 2+ years supply chain/commercial/customer service experience, leadership experience, proficiency with Microsoft Office and SAP, strong analytical and communication skills.
Microsoft Office, SAP
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1w
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Customer Experience Representative - ICS
Akron, Ohio, United States
OnsiteFull Time
J.B. Hunt
J.B. HuntNASDAQ: JBHT: North American transportation, logistics, and freight shipping services.
1+ YOEHigh school diploma/GED with 1–2 years customer service or sales experience or a bachelor’s degree; strong communication, multitasking, and customer-centric mindset; ability to manage priorities and maintain composure.
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2w
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Director Member Experience
Silver Lake, Ohio, United States
OnsiteFull Time
Invited
Invited: Operates a network of private golf and country clubs.
5+ YOE3+ Mgmt5+ years hospitality/customer relations experience with 3+ years leadership; high school diploma required; preferred bachelor's in hospitality/business; advanced Microsoft Office and Salesforce experience; strong communication and leadership skills.
Microsoft Word, Microsoft Outlook, Microsoft Excel, Salesforce
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2mo
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Customer Experience Supervisor
Independence, Ohio, United States
OnsiteFull Time
Wild Republic
Wild Republic: Designs and manufactures nature-themed plush toys and gifts.
3+ YOE3+ Mgmt Supervisory experience in customer-facing operations; 3+ years in leadership roles; proficient in Microsoft Office; willing to travel up to 50%.
Microsoft Office
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4d
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Clinic Sales & Experience Manager
Cleveland or Parma
$75k-$95k/yr OnsiteFull Time
Milan Laser Hair Removal
Milan Laser Hair Removal: Provides permanent laser hair removal services through specialized medical clinics.
2+ YOE2+ years consultative sales experience, proven sales leadership, ability to manage 2–5 employees, consultative selling and closing skills, high school diploma required (BA preferred), comfortable with computer systems.
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3w
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Director, Digital Experience
Cleveland, Ohio, United States
$95k/yr OnsiteFull Time
Cavaliers Holdings
Cavaliers Holdings: Operates professional sports franchises and multi-purpose entertainment venues.
5+ YOE3+ MgmtBachelor's degree or equivalent,5+ years digital experience with 3+ years people leadership; expertise in UX, conversion optimization, analytics and technical fluency with APIs/headless CMS.
GA4, Amplitude, Adobe Analytics, Salesforce
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1mo
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Director Customer Experience & Strategy
Stoughton or McClellan Park or Fallon or Massillon or Cincinnati or Elko or Auburn or Tacoma or Olympia or Tucson or Truckee or Phoenix or Albert Lea or Denver or Alamosa or Riverside or Virginia Beach or Euless or Monroe or Saint Paul or Pueblo or Kansas City or Richmond
$90k-$120k/yr OnsiteFull Time
Diesel Direct
Diesel Direct: On-site mobile refueling and fuel management for commercial fleets.
10+ YOEBachelor's required (advanced degree preferred). 10+ years in customer experience, operations, or service delivery leadership with experience managing managers, strong analytical and process-improvement skills, and project/system implementation experience.
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1d
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Customer Experience Banker - Brunswick, OH
Brunswick, Ohio, United States
OnsiteFull Time
Huntington
HuntingtonNASDAQ: HBAN: Provides regional commercial, consumer, and mortgage banking services.
1+ YOEHigh school diploma or GED and minimum 1 year customer service experience; cash handling, comfort with digital banking, sales and relationship management skills.
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