4,416 experience manager jobs at 1,251 companies in Rhode Island

1mo
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Digital Experience Manager
Westwood or Johnston
$110k-$130k/yr HybridFull Time
Citizens Financial Group
Citizens Financial GroupNYSE: CFG: Provides retail, commercial, and private banking services to customers.
7+ YOE2+ MgmtBachelor's degree or equivalent; 7+ years in digital experience or web strategy with 2+ years managing a team; strong analytics, communication, and cross-functional leadership in complex organizations.
3w
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Manager - Patient Experience
Woonsocket, Rhode Island, United States
OnsiteFull Time
Prime Healthcare
Prime Healthcare: Operates community hospitals and provides healthcare services.
Experience coaching patient experience best practices, knowledge of CAHPS and reputation management, strong communication and project management skills, and proficiency with Microsoft Word, PowerPoint, Excel and Adobe Acrobat.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Adobe Acrobat
3w
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Manager - Patient Experience
Woonsocket, Rhode Island, United States
OnsiteFull Time
Prime Healthcare Services
Prime Healthcare Services: Operates a nationwide network of acute care hospitals.
Experience coaching patient-experience best practices, strong communication and presentation skills, project management, CAHPS and reputation management knowledge, and proficiency with Word, PowerPoint, Excel, and Adobe Acrobat.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Adobe Acrobat
2d
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Operations Experience Manager
Coventry, Rhode Island, United States
$50k-$60k/yr OnsiteFull Time
The Home Depot
The Home DepotNYSE: HD: Retailer of home improvement products and construction materials.
2+ YOE1+ MgmtRequires 2+ years of related work experience, including 1+ year of leadership or people management, retail operations knowledge, high school diploma or GED, and ability to work nights, weekends, and overtime.
HDPhone, D93, D94, RTV, ZMA, PPE
1mo
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Customer Experience Manager
Middletown, Rhode Island, United States
$65k/yr OnsiteFull Time
Balfour Beatty Communities
Balfour Beatty CommunitiesLondon Stock Exchange: BBY: Real estate managing and developing residential communities.
3+ YOEHigh school diploma/GED, minimum 3 years customer service experience, property management or hospitality preferred, valid state driver's license, strong communication, Microsoft Office skills; Yardi a plus.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Yardi
2mo
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Pro Experience Manager
Poughkeepsie or California or Colorado or Connecticut or Rhode Island or Nevada or New York City or Ithaca or Westchester County or Washington
$50k-$55k/yr OnsiteFull Time
The Home Depot
The Home DepotNYSE: HD: Retailer of home improvement products, building materials, and tools.
2+ YOE1+ MgmtStore leadership with 2+ years related experience and 1+ year leadership; must be 18+, legally authorized to work in the U.S., flexible schedule including nights/weekends/overtime, ability to perform physical tasks, and experience in retail operations and customer service.
hdPhone, Knowledge Depot (KD)
6d
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Senior Manager, User Experience
United States or Melville or Arizona or Delaware or Florida or Georgia or Kentucky or Nevada or New Jersey or New York or North Carolina or Ohio or Rhode Island or South Carolina or Tennessee or Texas or Virginia or Washington
$156k-$195k/yr RemoteFull Time
SupplyHouse
SupplyHouse: Online distributor of HVAC, plumbing, and electrical supplies.
10+ YOE2+ MgmtBachelor's degree in marketing or related field; 10+ years of UX leadership experience, including 2+ years managing designers; customer research, executive presentation, portfolio, Figma, and analytics experience.
Figma, Amplitude, AI
1d
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PBM Client Experience Manager
Minnesota or Mississippi or Pennsylvania or Montana or North Carolina or Louisiana or Maryland or Maine or Nebraska or Missouri or North Dakota or Colorado or Alabama or New Jersey or New Mexico or Arizona or Nevada or California or Connecticut or South Carolina or Texas or District of Columbia or Florida or Rhode Island or Iowa or Alaska or Arkansas or South Dakota or Idaho or Illinois or Vermont or Tennessee or Kansas or Virginia or Delaware or Washington or Utah or Wisconsin or Georgia or Indiana or Kentucky or Oregon or Michigan or Massachusetts or New Hampshire or Oklahoma
$47k-$122k/yr RemoteFull Time
CVS Health
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
5+ YOERequires 5+ years in pharmacy, PBM, or insurance; high school diploma/GED. Certified pharmacy technician, Salesforce experience, and bachelor's degree preferred.
Salesforce
2w
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Customer Experience Manager - 8336 N Providence
North Providence, Rhode Island, United States
$19/hr OnsiteFull Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ YOE2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong verbal and written communication, multitasking, creative thinking, composure under pressure, and ability to work flexible shifts.
cash register
4d
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Senior Web Experience/Operations Manager
Michigan or Lake Mary or San Ramon or Washington, D.C. or Washington or South Dakota or Massachusetts or Louisiana or Kentucky or Iowa or Indiana or Florida or Delaware or Connecticut or Alabama or Ohio or Minnesota or Maryland or Idaho or Oregon or Wisconsin or West Virginia or Montana or Puerto Rico or Arizona or Tennessee or Miami or Texas or Oklahoma or Vermont or Nevada or Georgia or North Carolina or South Carolina or Arkansas or Illinois or New Jersey or Rhode Island or New Hampshire or Kansas or Nebraska or New York or Missouri or Virginia or California or Maine or New Mexico or Alaska or Atlanta or Utah or Fort Lauderdale or Pennsylvania or Burlington or Colorado or Naperville or Arlington or Mississippi
$115k-$197k/yr RemoteFull Time
Cloud Software Group
Cloud Software Group: Provides enterprise cloud infrastructure and data analytics software solutions.
8+ YOERequires 8+ years managing enterprise websites or digital experiences, AEM or similar CMS experience, SEO, GA4, project and stakeholder management, and strong communication skills.
Adobe Experience Manager (AEM), Google Analytics 4, HTML, CSS, ClickUp, Jira
1w
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Client Experience Operations Manager
United States or Chicago or Austin or Tampa or Philadelphia or Salt Lake City or Providence or Atlanta or Raleigh or Nashville or Columbus or Phoenix
RemoteFull Time
RxVantage
RxVantage: Software platform connecting healthcare providers with life science resources.
Salesforce Service Cloud administration and certification, Zoom Contact Center or similar CCaaS experience, service data model knowledge, AI service applications, integrations, documentation, and cross-functional collaboration skills.
Salesforce Service Cloud, Zoom Contact Center, AI, CRM, CCaaS
1mo
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People Experience Lead (PEL)
Cumberland, Rhode Island, United States
$19-$25/hr FieldFull Time
McDonald's
McDonald's: A franchise-operated quick-service restaurant organization providing crew development, training, and restaurant operations support.
McDonald’s experience required; strong communication and coaching skills; ability to train crew and managers and prepare restaurants for graded visits.
mchire
1d
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Director, Global Customer Insights & Experience
Nashville or United States or Alabama or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or South Dakota or Texas or Utah or Virginia or Vermont or Washington or West Virginia or Wisconsin or Wyoming
$138k-$230k/yr HybridFull Time
Cummins
CumminsNYSE: CMI: Manufacturer of diesel engines and power generation systems.
Bachelor’s degree required; master’s preferred. Requires progressive customer or employee experience leadership, insights and survey programs, analytics, journey mapping, stakeholder influence, change leadership, vendor management, and governance expertise.
Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), CRM
6d
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Senior Customer Experience Specialist - Benefits
California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$106k-$135k/yr RemoteFull Time
HiBob
HiBob: Provides a cloud-based human resources management platform for businesses.
Requires strong Benefits product or administration experience in HRIS, payroll, or SaaS; complex escalation management; cross-functional collaboration; QA, coaching, training, problem-solving, and stakeholder management skills.
HRIS, SaaS, User Acceptance Testing (UAT)
1mo
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Full Time Customer Experience Coordinator
Middletown, Rhode Island, United States
$17-$18/hr OnsiteFull Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtSupervise front-end associates, promote excellent customer service and loyalty programs, train/coaching associates, handle POS/register coverage. Requires 1 year retail experience and 6 months leadership; flexible schedule including nights and weekends.
3w
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Quality Compliance Manager ISO experience needed
Cranston, Rhode Island, United States
OnsiteFull Time
Alloy Fasteners
Alloy Fasteners: Manufacturer and distributor of stainless steel fasteners and hardware.
2+ YOE2+ MgmtManage and maintain ISO 9001:2015 QMS; 2+ years QA/ISO experience with 2 years management; bachelor's or equivalent (engineering or science) preferred; Microsoft Office proficiency; travel to branches; strong writing and training skills.
Microsoft Office
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Director of Talent and Leadership Experience
Providence or North America
$135k/yr OnsiteFull Time
Bally's
Bally'sNYSE: BALY: Operates physical casinos and digital interactive gaming platforms globally.
7+ YOESenior HR leader with 7+ years in HR/recruiting/talent management, experience in gambling/hospitality/retail, expertise in talent acquisition and leadership development, ATS/HRIS/analytics proficiency, vendor management, and succession planning. RI Lottery Key required.
ATS, HRIS, Power BI, talent analytics tools
3mo
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Product Manager
Merrimack or Jersey City or Smithfield or Westlake
$89k-$180k/yr OnsiteFull Time
Fidelity Investments
Fidelity Investments: Provides investment management, retirement planning, and brokerage services.
6+ YOE6+ years of product management experience; background in equity management or related field; Bachelor's degree or higher; strong communication and collaboration skills.
3w
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Customer Service Manager, Airport Customer Experience
Providence, Rhode Island, United States
$51k-$87k/yr OnsiteFull Time
American Airlines
American AirlinesNASDAQ: AAL: Operates a global network of passenger and cargo flights.
2+ MgmtHigh school diploma/GED, experience leading frontline teams, airport customer service knowledge, strong communication, decision-making and critical thinking; ability to obtain USPS clearance and pass FAA background checks.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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Product Manager
Merrimack or Jersey City or Smithfield or Westlake
$89k-$180k/yr OnsiteFull Time
Fidelity Investments
Fidelity Investments: Provides investment management, retirement planning, and brokerage services.
6+ YOERequires 6+ years of work experience, bachelor's degree or equivalent practical experience, and background in equity management, stock plans, corporate law, venture capital, or related fields.
Fidelity Private Shares