36,743 experience manager jobs at 6,017 companies in Virginia

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Experience Strategy Manager
Arlington or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE4+ Mgmt6+ years in Experience Strategy/Design; 4+ years leading engagements; 3+ years managing designers; 3+ years linking experience to business outcomes; 3+ years embedding AI in strategy and design
AI tools, Product design, Strategy tools
1mo
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Customer Experience Manager
Charlottesville, Virginia, United States
$14-$19/hr OnsiteFull Time
Michaels
Michaels: Retail chain for arts, crafts, and custom framing supplies.
Retail management experience preferred; lead front-end and omnichannel operations, execute SOPs, manage KPIs, train and coach store team, perform cash reconciliation and inventory activities.
2w
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Customer Experience Manager
Sterling, Virginia, United States
$18/hr OnsiteFull Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ YOEHigh school diploma, minimum 2 years management experience, strong verbal/written communication, ability to multitask, maintain composure under pressure, and perform physical store tasks.
1mo
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Customer Experience Manager
Arlington, Virginia, United States
$55k/yr OnsiteFull Time
The Great Escape Room
The Great Escape Room: Operates live-action escape room games and immersive entertainment venues.
Experience in customer service or hospitality, strong leadership and communication, able to work evenings and weekends, drive bookings through outreach/marketing, manage staff and deliver excellent guest service.
1w
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Client Experience Manager
Alabama or California or Colorado or Florida or Georgia or Illinois or Indiana or Iowa or North Carolina or New Jersey or Nevada or New York or Maryland or South Carolina or Texas or Washington or Virginia
$70k-$80k/yr RemoteFull Time
Market My Market
Market My Market: Digital marketing agency providing SEO and content services.
3+ YOE3+ years managing SEO client portfolios; experience with organic SEO, Google Business Profile, client retention, upsells, and communicating analytics to non-technical stakeholders.
Google Analytics, Google Search Console, Ahrefs, HubSpot, Microsoft Teams
1w
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Pro Experience Manager
Christiansburg, Virginia, United States
$49k-$60k/yr OnsiteFull Time
The Home Depot
The Home DepotNYSE: HD: Retailer of home improvement products, building materials, and tools.
2+ YOE1+ MgmtMust be 18+, authorized to work in the U.S., flexible schedule including nights/weekends/overtime, 1–2+ years retail/management experience, high school diploma/GED, leadership and customer service skills.
3w
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Product & Customer Experience Insights Manager, Customer Experience and Business Trends
Seattle or Arlington
$116k-$160k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
3+ YOE3+ years product management experience managing technical products or online services; experience with study design, customer metrics (NPS/CSAT), stakeholder influence, and data-driven recommendations.
1w
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Corporate Account Experience Manager
Birmingham or Harrisburg or Indiana or Kentucky or West Virginia or Virginia
RemoteFull Time
Genuine Parts Company
Genuine Parts CompanyNYSE: GPC: Global distributor of automotive and industrial replacement parts.
1+ YOEBachelor's degree and 1+ years related experience (or equivalent). Expert Microsoft Office, particularly Excel; strong project management, analytical, and communication skills; limited travel required.
Microsoft Office, Microsoft Excel
4d
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Senior Customer Experience Program Manager
Redmond or Atlanta or Charlotte or Dallas or Reston or Mountain View
$120k-$235k/yr HybridFull Time
Microsoft
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
4+ YOEBachelor's in CS/Engineering/Data Science/Math/Business or equivalent experience,4+ years program/product/engineering experience,experience with AI/ML and LLM systems,security screening required.
LLMs, RAG, Azure
3w
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Experience Associate Manager
Portsmouth, Virginia, United States
$29-$48/hr OnsiteFull Time
T-Mobile
T-MobileNASDAQ: TMUS: Provides wireless voice, data, and mobile internet services.
High school diploma/GED required; strong customer service and retail sales experience; coaching and leadership ability; pass certification and re-certification; legally authorized to work in the U.S.
3w
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Assistant Retail Experience Manager
Richmond, Virginia, United States
$20-$24/hr OnsiteFull Time
Fleet Feet
Fleet Feet: Specialty retailer of running shoes, apparel, and fitness gear.
1+ YOEMinimum 1 year retail customer-facing experience, leadership and coaching ability, flexible schedule including nights/weekends/holidays, strong customer service and administrative skills.
4d
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Retail Experience Manager - Pentagon City VA
Arlington, Virginia, United States
$55k-$95k/yr OnsiteFull Time
Best Buy
Best BuyNYSE: BBY: Retailer of consumer electronics, home appliances, and technology services.
2+ YOE2+ Mgmt2 years supervisory/manager experience, 2 years sales or customer service, 1 year managing expenses and revenue; retail, consumer electronics, and multi-location experience preferred.
1mo
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Retail Experience Manager - Pentagon City VA
Arlington, Virginia, United States
$55k-$95k/yr OnsiteFull Time
Best Buy
Best BuyNYSE: BBY: Sells consumer electronics and provides technical support services.
2+ YOE2+ MgmtMinimum 2 years supervisory/manager experience, 2 years sales or customer service, 1 year managing operational expenses and revenue; retail, consumer electronics, and multi-location experience preferred.
3w
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Member Experience Center Manager
Newport News, Virginia, United States
$72k-$92k/yr OnsiteFull Time
Langley Federal Credit Union
Langley Federal Credit Union: Member-owned cooperative providing banking and lending services.
3+ MgmtManage inbound contact center operations, supervise team leaders, ensure service levels, support hiring/training, oversee member transactions and compliance; bachelor's degree or equivalent experience and 3+ years supervisory experience.
2w
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Digital Experience Manager | Hybrid | Reston, VA
Reston, Virginia, United States
HybridFull Time
Ellucian
Ellucian: Provides cloud-based software solutions for higher education institutions.
2+ YOE2+ years in scaled customer success; experience managing digital marketing, webinar programs, and campaigns; strong project management, communication, analytics, and cross-functional collaboration; marketing automation and CRM experience preferred.
Zoom Webinar, ON24, Marketo, Salesforce
4w
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Manager, Customer Experience (CXM)
Chesapeake, Virginia, United States
$128k-$147k/yr OnsiteFull Time
Mitsubishi Chemical Group
Mitsubishi Chemical GroupTokyo Stock Exchange: 4188: Produces specialty chemicals, advanced polymers, and industrial materials globally.
7+ YOE7+ years in customer service/sales operations/CX, strong leadership, experience with SAP and CRM, ability to analyze NPS/CSAT/CES and drive CX improvements; bachelor’s degree preferred.
SAP, CRM, Microsoft Office, NPS, CSAT, CES
3w
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Digital Experience Manager | Hybrid | Reston, VA
Reston, Virginia, United States
HybridFull Time
Ellucian
Ellucian: Provides software and analytics solutions for higher education institutions.
2+ YOE2+ years in scaled customer success; experience managing webinars, digital communications, and marketing automation; strong project management, communication, analytics, and cross‑functional collaboration skills.
Zoom Webinar, ON24, Marketo, Salesforce, LinkedIn Learning
2mo
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Assistant Manager, Guest Experience | Tysons Corner
McLean, Virginia, United States
$27-$37/hr OnsiteFull Time
lululemon
lululemonNASDAQ: LULU: Designs and retails technical athletic apparel and lifestyle products.
1+ Mgmt1+ year people/leadership experience, retail management experience preferred; ability to travel to store; variable schedule availability including mornings, evenings, weekends, and holidays.
1mo
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Manager, TDRM Associate Experience
McLean or Richmond
$138k-$173k/yr OnsiteFull Time
Capital One
Capital OneNYSE: COF: Financial services offering credit cards, banking, and loans.
3+ YOEBachelor's degree or military experience; 3+ years project management; 2+ years supporting executive leaders and chief of staff experience; 2+ years change management; PMP preferred; strong communication and project delivery skills.
1mo
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Customer Experience Manager, Payroll and Benefits
New York City or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or United States
$140k-$170k/yr RemoteFull Time
HiBob
HiBob: Provides cloud-based human resources and workforce management software.
10+ YOE10+ Mgmt10+ years leadership in payroll/benefits/managed services; deep US payroll and benefits expertise; SLA/KPI governance, case/escalation management, compliance, stakeholder communication, and operational leadership.