9,032 experience manager jobs at 2,071 companies in Winchester, VA
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Customer Experience Manager
Somerville or Reston
$60k-$68k/yr HybridFull Time
1+ YOEBachelor's degree in a relevant field and 1+ year in customer support or customer-facing work. Requires strong communication, problem-solving, relationship-building, cross-functional collaboration, and customer-centric skills.
CRM, email, Salesforce, GetFeedback, API, Elasticsearch, Python
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1mo
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Digital Experience Owner
Vienna or Winchester or Pensacola
$112k-$163k/yr HybridFull Time
3+ YOE3+ years product management experience (XP/Scrum) preferred; experience with partner integrations, fintech/Open Banking, financial APIs, stakeholder communication, project/program management, and analysis.
XP, Scrum, Open Banking
1w
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Site Experience & Operations Manager (NJUS)
Dulles or Washington, D.C.
OnsiteFull Time
6+ YOERequires a bachelor's degree in hospitality or business, 6–8 years of experience, FBO and airport operations knowledge, strong stakeholder coordination, communication, judgment, and flexibility for irregular schedules.
4w
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Head of Brand Experience
Purcellville, Virginia, United States
OnsiteFull Time
Proven experience in brand, content, and storytelling with strong communication, creativity, and initiative; ability to execute strategy, travel to jobsites, and manage projects across channels.
Canva, Adobe Creative Suite, Google Business Profiles, LinkedIn, Facebook, Instagram
2mo
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Director, Employee Experience
Reston, Virginia, United States
$100k-$120k/yr HybridFull Time
Senior HR leader with experience designing people programs across talent acquisition, development, engagement, employee relations, compensation, and benefits; experience using HR metrics; bachelor’s degree or equivalent; experience managing HR professionals.
1w
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Director Member Experience
Centreville, Virginia, United States
$65k-$75k/yr OnsiteFull Time
5+ YOE3+ MgmtHigh school diploma required; 5 years in hospitality, customer relations, events, food and beverage, or marketing; 3 years of leadership or management; Microsoft Office and CRM experience preferred.
Microsoft Word, Microsoft Outlook, Microsoft Excel, Salesforce, CRM
3mo
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FBI Project Manager (prior FBI consulting experience)
Winchester, Virginia, United States
OnsiteFull Time
5+ YOEPMP certification; 5+ years project management or 10+ years with no degree; master’s degree; active Top Secret clearance; FBI consulting experience; Department of Commerce experience.
1mo
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Club Experience Director
Manassas, Virginia, United States
$45k-$55k/yr OnsiteFull Time
3+ YOE3+ Mgmt3+ years leadership in youth development, bachelor’s degree preferred, experience designing and evaluating youth programs, trauma-informed care knowledge, data analysis proficiency, valid driver’s license and clean driving record, ability to drive a 14-passenger bus.
MyClubHub
3w
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Customer Experience Lead - Full Time
Hagerstown, Maryland, United States
$16/hr OnsiteFull Time
1+ YOERetail customer service and leadership experience; strong communication, problem solving, and organizational skills; flexibility to work nights, weekends, and holidays.
2mo
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Employee Experience & Office Manager
Sterling, Virginia, United States
OnsiteFull Time
Experience in office management, event planning, vendor/property relations, budget oversight, onboarding, and workplace project coordination; strong organization, communication, and problem-solving skills; proficiency with Microsoft Office (Excel, Outlook).
Microsoft Office, Microsoft Excel, Microsoft Outlook, fax machine
1mo
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Customer Experience Coordinator - Leesburg, VA
Leesburg, Virginia, United States
OnsiteFull Time
2+ YOE2+ years customer service experience; advanced computer and practice management software skills; strong communication, multitasking, organization, empathy, and ability to work nights/weekends/holidays.
1mo
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Service Manager - Automotive Experience Required
Winchester, Virginia, United States
$55k-$85k/yr OnsiteFull Time
Automotive service/repair experience, management experience, valid driver's license, ability to lift up to 75 lbs, available Saturdays, strong communication and leadership skills.
1mo
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Sales Manager - Automotive Experience
Chantilly, Virginia, United States
OnsiteFull Time
Automotive sales experience required; F&I/managerial experience preferred; strong communication, customer service, inventory control, MS Outlook and CDK skills; valid driver’s license and satisfactory MVR.
Microsoft Outlook, CDK
1mo
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Sales Manager - Automotive Experience
Chantilly, Virginia, United States
OnsiteFull Time
Automotive sales experience required; prior F&I/managerial experience preferred; strong communication, inventory control, computer (CDK, Microsoft Outlook) and phone skills; valid driver’s license and satisfactory MVR.
CDK, Microsoft Outlook
1mo
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Sales Manager - Automotive Experience
Chantilly, Virginia, United States
OnsiteFull Time
Automotive sales experience required; prior automotive sales and F&I managerial experience preferred. Requires strong communication, inventory control knowledge, computer skills, valid driver’s license, and professional work ethic.
Microsoft Outlook, CDK
2w
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Ombudsman/Client Experience Specialist
Montgomery County, Maryland, United States
$65k-$75k/yr FieldFull Time
5+ YOEBachelor's degree and 5+ years in investigations, compliance, quality assurance, human services, employee relations, advocacy, risk management, or grievance resolution; strong interviewing, analysis, documentation, and reporting skills.
Microsoft Office
2w
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Member Experience Associate (Part-Time) - Reston
Reston, Virginia, United States
$25/hr OnsitePart Time
On-site hospitality role requiring frequent lifting up to 25 lbs, standing for extended periods, food prep and cleaning, inventory management, member interaction, and living within an easy commute of Reston.
1mo
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Assistant Director, Workplace Experience
Reston, Virginia, United States
$58k-$78k/yr OnsiteFull Time
2+ YOE2+ years operations or service-delivery experience, supervisory experience preferred, hospitality-forward mindset, strong communication and organizational skills, ability to lift up to 50 lbs, authorized to work in the U.S.
Slack, workplace booking systems, AV platforms
1w
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Member Experience Officer ( Rockville, MD)
Rockville or Greenbelt or Cherry Hill or Aspen Hill or Germantown or Clarksburg
$24-$30/hr OnsiteFull Time
3+ YOE1+ MgmtRequires a high school diploma or GED, 3+ years of financial institution experience, financial product sales experience, strong communication skills, and ability to complete notary requirements.
PC, 10 key calculator, fax, copier, telephone
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