106 gainsight jobs at 62 companies in California

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Program Manager, GTM Systems
San Francisco or New York City or Seattle
$235k-$300k/yr HybridFull Time
Anthropic
Anthropic: Developing safe and reliable artificial intelligence systems.
Experience with GTM processes, systems (Salesforce/CPQ/Gainsight), cross-functional alignment, program management, and strong written/verbal communication; bachelor’s degree or equivalent.
Salesforce, CPQ, Gainsight
3w
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Technical Account Manager
Boulder or Research Triangle Park or San Jose or Wichita
$129k-$175k/yr HybridFull Time
NetApp
NetAppNasdaq: NTAP: Provides intelligent data infrastructure for hybrid cloud environments.
8+ YOEBachelor's or equivalent and 8+ years B2B customer-facing experience; NetApp product proficiency; strong communication, analytics, and MS Office; Gainsight/Salesforce experience preferred.
Microsoft Office, Gainsight, Salesforce
1mo
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Senior Sales Operations Manager
Florida or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$110k-$120k/yr RemoteFull Time
Gainsight
Gainsight: Provides software for customer success, retention, and growth.
4+ YOE4+ years relevant experience and MBA (or equivalent); strong sales analytics, reporting, stakeholder management, and ability to synthesize complex data for senior audiences; proficiency with Salesforce, Sigma, and Gainsight.
Salesforce, Sigma, Gainsight, Gong.io, Notion, Claude
6d
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Senior Manager, Onboarding, TWC
Mountain View or United States
$146k-$230k/yr RemoteFull Time
Atlassian
AtlassianNASDAQ: TEAM: Develops software for team collaboration and project management.
10+ YOERequires 10+ years in customer success, account management, or SaaS roles; enterprise customer relationship management; executive stakeholder engagement; program management; and Gainsight, Salesforce, and Tableau experience.
Jira, Confluence, Gainsight, Salesforce, Tableau, Success-AI
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Head of Revenue Operations
Palo Alto, California, United States
$150k-$300k/yr HybridFull Time
Globality
Globality: Provides an AI-powered platform for autonomous enterprise sourcing.
6+ YOE6+ years in Revenue/GTM Operations, experience unifying reporting across Marketing, Sales, and CS, fluency with CRM/GTM systems (Salesforce, HubSpot, Gainsight), strong influencing and analytical skills.
Salesforce, HubSpot, Gainsight
1mo
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Principal IT Product Manager, Post Sales
California, United States
$164k-$266k/yr OnsiteFull Time
Palo Alto Networks
Palo Alto NetworksNASDAQ: PANW: Provides enterprise-grade network, cloud, and endpoint security software.
12+ YOE12+ years product management experience in enterprise/IT post-sales or CX; deep expertise in agentic AI and AI integration with Salesforce/Gainsight/Clarizen; Agile/Scrum proficiency; strong communication.
Salesforce, Gainsight, Clarizen, LLMs
1mo
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Director, CX Business Systems
Austin or San Francisco or New York City
$184k-$234k/yr HybridFull Time
Braze
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
15+ YOE5+ MgmtBachelor's degree or equivalent,15+ years in business systems with 5+ years leading teams,experience with CX systems (Salesforce,Gainsight,Certinia),AI adoption,program management and stakeholder leadership.
Salesforce, Gainsight, Certinia, RocketLane, SupportLogic, SearchUnify, BrazeAI
3w
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Community Manager
San Mateo, California, United States
$157k-$194k/yr HybridFull Time
Freshworks
FreshworksNASDAQ: FRSH: Provides cloud-based customer support and IT management software.
5+ YOE5+ years community management in B2B SaaS, experience with Gainsight or comparable platforms, strong writing and data/dashboard skills, ability to run cross-functional programs and recruit community champions.
Gainsight, Khoros, Higher Logic, Vanilla
1mo
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Customer Success Manager
Germany or New York City or San Francisco or Dallas
€65k-€80k/yr RemoteFull Time
Canary Technologies
Canary Technologies: Provides AI-powered guest management software for the hospitality industry.
3+ YOE3+ years customer success/account management in B2B SaaS; native-level German and English; experience with Gainsight, Salesforce, and Claude; strong data literacy and process engineering; hospitality experience desirable.
Gainsight, Salesforce, Claude
1mo
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Enterprise Customer Account Manager
Durham or Colorado or Washington or California or New York City
$179k-$347k/yr HybridFull Time
Avalara
Avalara: Cloud-based software for automated tax compliance and calculation.
4+ YOE4+ years SaaS sales experience with quota-carrying account management, proficiency with CRM (Salesforce) and Gainsight, strong communication, forecasting, and account planning; bachelor’s degree and formal sales training preferred.
Salesforce, Gainsight
2mo
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Enterprise Customer Success Manager
United States or California
$90k-$100k/yr RemoteFull Time
CARET
CARET: Provides practice management and automation software for professional firms.
5+ YOE5+ years enterprise customer success or account management in SaaS; proven retention, renewal, and expansion experience; executive-level presentation and consultative skills; experience with Salesforce, Gainsight, Salesloft, Pendo, or DOMO.
Salesforce, Gainsight, Salesloft, Pendo, DOMO
2w
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Senior Associate, GTM Systems - SevenRooms powered by DoorDash
Boston or Los Angeles or Seattle or United States or Washington, D.C.
$101k-$148k/yr RemoteFull Time
DoorDash
DoorDashNasdaq: DASH: Online platform connecting consumers with local merchants.
5+ YOERequires 5+ years in GTM operations and systems, 3+ years with Salesforce Sales Cloud, and 2+ years with Gainsight or another CSP preferred; Agile, project management, analytics, and stakeholder leadership skills.
Salesforce, Sales Cloud, Gainsight, Agile
2mo
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Client Consultant
San Francisco, California, United States
$100k-$181k/yr HybridFull Time
Hinge Health
Hinge HealthNYSE: HNGE: Digital provider of musculoskeletal care and physical therapy
5+ YOE5+ years in Account Management/Client Success/Sales, experience with MSK or digital health, proven retention/expansion results, strong communication and analytical skills, Bachelor's degree or equivalent; Gainsight proficiency preferred.
Gainsight
4w
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Sr. Manager CX Data and Insights (Renewals)
California, United States
$148k-$222k/yr HybridFull Time
Zendesk
Zendesk: Provides cloud-based software for customer service and support.
7+ YOE7+ years in strategy/operations or advanced analytics in B2B SaaS; production SQL and Snowflake experience; familiarity with Salesforce, Gainsight, Gong; AI/LLM proficiency; strong stakeholder and domain expertise in post-sales metrics.
Snowflake, Salesforce, Gainsight, Gong, ChatGPT, Claude, Gemini, SQL
2mo
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Customer Success Manager, Enterprise
Los Angeles or Raleigh or Toronto or San Francisco or United States or Canada
$80k-$128k/yr HybridFull Time
BuildOps
BuildOps: SaaS platform for managing commercial contracting businesses.
3+ YOE3+ years customer success/account/relationship management; BA/BS; experience with REST APIs, low-code/no-code platforms; familiarity with Salesforce, Gainsight, Service Cloud, Jira; strong communication, analytical, and portfolio management skills.
Salesforce, Gainsight, Service Cloud, Jira, REST APIs, NetSuite, QuickBooks Online, QuickBooks Enterprise, Sage 300 CRE, Intacct, Viewpoint Vista, Viewpoint Spectrum, Power BI, Sigma
2w
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CX Ops Associate Analyst
United States or San Francisco
$60k-$95k/yr HybridFull Time
Cribl
Cribl: Develops software for observability and telemetry data management.
2+ YOEBA/BS preferred,2-3 years customer operations or related experience,program management skills,strong communication,experience with Gainsight,Google Workspace,Zoom,Slack,and willingness to work occasional hours outside standard schedule.
Gainsight, Google Workspace, Zoom, Slack
2mo
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Customer Success Manager, Indirect Tax
San Francisco or Eagan
$93k-$173k/yr RemoteFull Time
Thomson Reuters
Thomson ReutersNASDAQ: TRI: Provides professional software, data, and news services globally.
8+ YOE8+ years professional experience (minimum 3 years in customer success), indirect tax experience, 4-year degree required (master's preferred), proficiency with Gainsight/Salesforce and ERP/SaaS solutions, strong communication and business acumen, willing to travel ~25%.
Gainsight, Salesforce, Enterprise Resource Planning (ERP)
1mo
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Customer Success Manager
San Francisco, California, United States
HybridFull Time
Rainfall Health
Rainfall Health: AI-powered compliance and reimbursement platform for hospitals.
4+ YOE3–6 years in customer success/account management/implementation (at least 4 years preferred), 2+ years selling into or serving health systems, familiarity with Epic and Cerner, enterprise renewals experience, Salesforce/Gainsight/ChurnZero proficiency, strong communication and data-driven skills.
EHR, Epic, Cerner, Salesforce, Gainsight, ChurnZero
2mo
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GTM Engineer: Customer Experience & Lifecycle
Dallas or Redwood City or Toronto or Denver or New York City or Tampa
$136k-$245k/yr HybridFull Time
Equinix
EquinixNASDAQ: EQIX: Provides global data center colocation and digital interconnection services.
Hands-on experience building and deploying AI/LLM-powered workflows and agentic systems, integrating across Customer Success/service platforms and CRM, experience with Gainsight or Salesforce Service Cloud, prompt engineering, strong technical and communication skills; senior-level GTM engineering experience preferred.
AI, LLMs, Gainsight, Salesforce Service Cloud, Clay, n8n, Glean, Agentforce, CRM
4w
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Manager, Global Sales Operations, Account Management
New York City or Chicago or San Francisco
$162k-$180k/yr HybridFull Time
Uber
UberNYSE: UBER: A technology platform for transportation, delivery, and freight.
6+ YOE6+ years in sales/revenue/program operations or similar, bachelor’s or equivalent, advanced Excel/Google Sheets skills, experience with CRM/CS platforms, project management and cross-functional influence.
Microsoft Excel, Google Sheets, Gainsight, Salesforce