73 gainsight jobs at 44 companies in San Jose, CA
1mo
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Program Manager, GTM Systems
San Francisco or New York City or Seattle
$235k-$300k/yr HybridFull Time
Experience with GTM processes, systems (Salesforce/CPQ/Gainsight), cross-functional alignment, program management, and strong written/verbal communication; bachelor’s degree or equivalent.
Salesforce, CPQ, Gainsight
3w
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Technical Account Manager
Boulder or Research Triangle Park or San Jose or Wichita
$129k-$175k/yr HybridFull Time
8+ YOEBachelor's or equivalent and 8+ years B2B customer-facing experience; NetApp product proficiency; strong communication, analytics, and MS Office; Gainsight/Salesforce experience preferred.
Microsoft Office, Gainsight, Salesforce
6d
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Senior Manager, Onboarding, TWC
Mountain View or United States
$146k-$230k/yr RemoteFull Time
10+ YOERequires 10+ years in customer success, account management, or SaaS roles; enterprise customer relationship management; executive stakeholder engagement; program management; and Gainsight, Salesforce, and Tableau experience.
Jira, Confluence, Gainsight, Salesforce, Tableau, Success-AI
3w
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Community Manager
San Mateo, California, United States
$157k-$194k/yr HybridFull Time
5+ YOE5+ years community management in B2B SaaS, experience with Gainsight or comparable platforms, strong writing and data/dashboard skills, ability to run cross-functional programs and recruit community champions.
Gainsight, Khoros, Higher Logic, Vanilla
1mo
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Director, CX Business Systems
Austin or San Francisco or New York City
$184k-$234k/yr HybridFull Time
15+ YOE5+ MgmtBachelor's degree or equivalent,15+ years in business systems with 5+ years leading teams,experience with CX systems (Salesforce,Gainsight,Certinia),AI adoption,program management and stakeholder leadership.
Salesforce, Gainsight, Certinia, RocketLane, SupportLogic, SearchUnify, BrazeAI
1mo
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Head of Revenue Operations
Palo Alto, California, United States
$150k-$300k/yr HybridFull Time
6+ YOE6+ years in Revenue/GTM Operations, experience unifying reporting across Marketing, Sales, and CS, fluency with CRM/GTM systems (Salesforce, HubSpot, Gainsight), strong influencing and analytical skills.
Salesforce, HubSpot, Gainsight
1mo
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Customer Success Manager
Germany or New York City or San Francisco or Dallas
€65k-€80k/yr RemoteFull Time
3+ YOE3+ years customer success/account management in B2B SaaS; native-level German and English; experience with Gainsight, Salesforce, and Claude; strong data literacy and process engineering; hospitality experience desirable.
Gainsight, Salesforce, Claude
2mo
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Client Consultant
San Francisco, California, United States
$100k-$181k/yr HybridFull Time
5+ YOE5+ years in Account Management/Client Success/Sales, experience with MSK or digital health, proven retention/expansion results, strong communication and analytical skills, Bachelor's degree or equivalent; Gainsight proficiency preferred.
Gainsight
2mo
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Customer Success Manager, Enterprise
Los Angeles or Raleigh or Toronto or San Francisco or United States or Canada
$80k-$128k/yr HybridFull Time
3+ YOE3+ years customer success/account/relationship management; BA/BS; experience with REST APIs, low-code/no-code platforms; familiarity with Salesforce, Gainsight, Service Cloud, Jira; strong communication, analytical, and portfolio management skills.
Salesforce, Gainsight, Service Cloud, Jira, REST APIs, NetSuite, QuickBooks Online, QuickBooks Enterprise, Sage 300 CRE, Intacct, Viewpoint Vista, Viewpoint Spectrum, Power BI, Sigma
2w
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CX Ops Associate Analyst
United States or San Francisco
$60k-$95k/yr HybridFull Time
2+ YOEBA/BS preferred,2-3 years customer operations or related experience,program management skills,strong communication,experience with Gainsight,Google Workspace,Zoom,Slack,and willingness to work occasional hours outside standard schedule.
Gainsight, Google Workspace, Zoom, Slack
2mo
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Customer Success Manager, Indirect Tax
San Francisco or Eagan
$93k-$173k/yr RemoteFull Time
8+ YOE8+ years professional experience (minimum 3 years in customer success), indirect tax experience, 4-year degree required (master's preferred), proficiency with Gainsight/Salesforce and ERP/SaaS solutions, strong communication and business acumen, willing to travel ~25%.
Gainsight, Salesforce, Enterprise Resource Planning (ERP)
1mo
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Customer Success Manager
San Francisco, California, United States
HybridFull Time
4+ YOE3–6 years in customer success/account management/implementation (at least 4 years preferred), 2+ years selling into or serving health systems, familiarity with Epic and Cerner, enterprise renewals experience, Salesforce/Gainsight/ChurnZero proficiency, strong communication and data-driven skills.
EHR, Epic, Cerner, Salesforce, Gainsight, ChurnZero
2mo
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GTM Engineer: Customer Experience & Lifecycle
Dallas or Redwood City or Toronto or Denver or New York City or Tampa
$136k-$245k/yr HybridFull Time
Hands-on experience building and deploying AI/LLM-powered workflows and agentic systems, integrating across Customer Success/service platforms and CRM, experience with Gainsight or Salesforce Service Cloud, prompt engineering, strong technical and communication skills; senior-level GTM engineering experience preferred.
AI, LLMs, Gainsight, Salesforce Service Cloud, Clay, n8n, Glean, Agentforce, CRM
1mo
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Senior Revenue Operations Manager, Global Commercial Expansion
New York City or Denver or Oakland
$151k-$188k/yr HybridFull Time
4+ YOE4+ years in revenue/sales/GTM operations with 2+ years post-sales/expansion experience; SaaS commercial/mid-market experience; fluency with expansion/retention metrics; strong SQL, Sheets/Excel and BI skills.
Salesforce, Gong, Looker, Google Suite, Claude, ChatGPT, Gemini, Gainsight, Tableau, Google Sheets, Microsoft Excel, SQL
1d
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Technical Account Manager
Wichita or San Jose or Boulder or Morrisville or United States
$100k-$130k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent experience, 5+ years of B2B customer-facing experience, enterprise IT or NetApp product knowledge, strategic relationship skills, data analysis, communication, and MS Office proficiency.
Microsoft Office, Gainsight, Salesforce
1mo
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Head of Revenue Systems & Technology
San Francisco, California, United States
$150k-$250k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years architecting revenue/GTM systems with 5+ years owning the stack; deep Salesforce experience; hands-on integration of CRM, MOPS (Marketo/HubSpot), SEP, CPQ, forecasting, conversational intelligence; experience building AI agents and data pipelines.
Salesforce, Marketo, HubSpot, Outreach, Salesloft, Gainsight, Clari, BoostUp, Gong, Chorus, CRM, CPQ, Search API
3mo
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Manager of Customer Success, SMB
Salt Lake City or Boston or New York City or San Mateo
HybridFull Time
5+ YOE2+ MgmtLead a Customer Success team; drive retention, adoption, and expansion in SMB segment; build CS strategy and playbooks.
Salesforce, Gainsight
2mo
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Business Intelligence Engineer (GTM), In-Store Data & Analytics
New York City or San Francisco or Illinois or Colorado or United States
$99k-$145k/yr OnsiteFull Time
2+ YOE2+ years building production software, data, or AI systems; experience deploying LLM-powered applications, prompt engineering, dbt/Fivetran familiarity, strong Python and SQL skills, REST/Salesforce API experience, comfort with GCP and Terraform; strong communication.
Google Cloud Platform (GCP), BigQuery, Cloud Functions, Compute Engine, Secret Manager, VertexAI, Terraform, DBT, Fivetran, Python, SQL, REST APIs, Salesforce APIs (SFDC), Salesforce, Gainsight, Outreach, Gong, MCP
2mo
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VP of Customer Success & Adoption
Santa Clara, California, United States
$360k-$380k/yr OnsiteFull Time
12+ YOE6+ Mgmt12+ years in customer success with 6+ years in leadership; proven experience building/scaling CS functions, driving adoption, improving NRR/GRR, reducing churn; data fluency, commercial instincts, strong communication and coaching skills.
Gainsight, Catalyst, Vitally, ChurnZero
1mo
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Manager, Customer Success (SMB)
San Francisco, California, United States
$200k-$220k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in B2B SaaS Customer Success with 2+ years managing teams; strong data literacy, experience with scaled/high-volume CS motions, and familiarity with CS and sales tooling.
Gainsight, Totango, ChurnZero, Outreach, Salesloft, HubSpot, Salesforce
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