Florida or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$110k-$120k/yrRemoteFull Time
Gainsight: Provides software for customer success, retention, and growth.
4+ YOE4+ years relevant experience and MBA (or equivalent); strong sales analytics, reporting, stakeholder management, and ability to synthesize complex data for senior audiences; proficiency with Salesforce, Sigma, and Gainsight.
Salesforce, Sigma, Gainsight, Gong.io, Notion, Claude
Gainsight: AI-powered customer success and retention software platform.
4+ YOE4+ years relevant experience and MBA or equivalent; strong sales analytics, stakeholder management, Salesforce/Sigma/Gainsight/Gong.io proficiency, Excel, and ability to synthesize data for senior leaders.
Salesforce, Sigma, Gainsight, Gong.io, Notion, Claude, Microsoft Excel
North Carolina or Georgia or Florida or Pennsylvania or Virginia or Kentucky or Massachusetts or West Virginia or Indiana
$129k-$226k/yrRemoteFull Time
Genesys: Provides AI-powered cloud platform for customer and employee experiences.
10+ YOE10+ years in technology or enterprise account management, bachelor’s in tech/business, proven SaaS sales track record, C-level presenting, CCaaS experience preferred, proficiency with Salesforce, Gainsight, Microsoft Office.
Genesys, Salesforce, Gainsight, Microsoft PowerPoint, Microsoft Excel, Microsoft Word
Frame Security: AI-powered platform for employee security training and attack simulation.
3+ YOE3+ years in customer success or account management, experience in SaaS/cybersecurity preferred, strong stakeholder management and communication, proven retention/expansion track record, experience with CRM/CS tools (Salesforce, Gainsight, HubSpot).
Deepwatch: Cloud-based platform for managed cybersecurity detection and response.
7+ YOE3+ Mgmt7+ years in customer success or service delivery in cybersecurity, 3+ years people leadership, experience with executive briefings, data-driven decision making, familiarity with Salesforce/Gainsight/ServiceNow and security technologies, willing to travel 10–25%.
Dallas or Redwood City or Toronto or Denver or New York City or Tampa
$136k-$245k/yrHybridFull Time
EquinixNASDAQ: EQIX: Provides global data center colocation and digital interconnection services.
Hands-on experience building and deploying AI/LLM-powered workflows and agentic systems, integrating across Customer Success/service platforms and CRM, experience with Gainsight or Salesforce Service Cloud, prompt engineering, strong technical and communication skills; senior-level GTM engineering experience preferred.
Tenex: AI-powered managed detection and response cybersecurity services.
5+ YOE5+ years in customer success operations/revops or CS strategy in B2B SaaS or managed services; experience owning CS platforms and Salesforce data; strong analytics and operational build-and-run experience.
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin or United States
HybridFull Time
Tapcheck: Access earned wages early through a digital mobile platform.
5+ YOE5+ years in SaaS account management with quota ownership; proven retention, renewal, and expansion experience; executive-level negotiation and forecasting skills; experience driving NRR and managing strategic accounts.
Filtrous: Distributor of laboratory equipment and scientific supplies.
3+ YOE3+ years in customer success or account management; proven retention growth; renewals and churn reduction; CRM/CSM platforms proficiency; strong relationship and organizational skills.
SubBase: SaaS platform for managing construction material procurement and workflows.
5+ YOE5+ years in Customer Success/Account Management at B2B SaaS, 1–2 years enterprise experience, track record owning renewals and driving net revenue retention, strong stakeholder management, willingness to travel 25–35%, CRM/CS tooling experience.
New York City or Boston or Miami or Charlotte or Arlington
$130k-$150k/yrOnsiteFull Time
Darktrace: Provides AI-driven cybersecurity platforms for autonomous threat response.
5+ YOEBachelor's in marketing/business/communications,5+ years B2B marketing (≥3 years in tech),experience with ABM, field marketing, events, marketing automation;strong cross-functional collaboration and data-driven mindset.
New York City or London or Florida or United States or North America or Europe
HybridFull Time
FintechOS: AI-powered low-code platform for financial product operations.
Proven track record governing large-scale fintech transformations and growing strategic credit union accounts; executive communication; deep credit union domain knowledge; US-based with valid work authorization.
Illinois or Kentucky or Kansas or Idaho or Delaware or Colorado or Nevada or Nebraska or Montana or Michigan or Maryland or Maine or Iowa or Florida or California or Utah or Ohio or New Jersey or Minnesota or Massachusetts or Indiana or Georgia or Arizona or Alabama or Wisconsin or Washington or Virginia or West Virginia or Oklahoma or Texas or Tennessee or Pennsylvania or North Carolina or New Mexico or New York or Missouri or Louisiana or Connecticut or District of Columbia or South Carolina or Oregon or New Hampshire
$134k-$202k/yrHybridFull Time
Relativity: AI-powered platform for legal discovery and data intelligence.
6+ YOE6+ years customer-facing eDiscovery or Legal Data Intelligence experience; deep SaaS/cloud expertise; consultative skills with executive influence; experience with Relativity aiR preferred; RCA certification a plus; travel up to 25-30%.
Boston Consulting Group: Global management consulting firm providing strategic and operational advice.
0+ YOE0-2 years customer-facing experience; strong written and verbal communication; proactive and data-informed; able to manage 30-50 accounts; Bachelor's degree or equivalent experience.
4+ YOEBachelor's degree, 4+ years product experience, proficiency with AI/ML and analytics, experience with Jira/Azure DevOps, demonstrated cross-functional leadership, knowledge of healthcare workflows and compliance (HIPAA/PHI).
AI/ML, Jira, Azure DevOps, Google Analytics, Gainsight, EHR, HL7, FHIR
Dallas or Denver or Redwood City or Tampa or New York City or Toronto
$136k-$245k/yrHybridFull Time
EquinixNASDAQ: EQIX: Global provider of data center and digital infrastructure services.
10+ YOE10+ years in GTM engineering, customer success, service operations, or related technical roles; production AI workflow experience; strong systems integration, LLM, architecture, and post-sale operations expertise.
Gainsight, Salesforce Service Cloud, Clay, n8n, Glean, Agentforce
United States or Westminster or California or Colorado or Florida or Georgia or Idaho or Indiana or Nebraska or New York or Ohio or Oregon or Texas or Utah or Virginia or Washington or Wisconsin
$125k-$135k/yrRemoteFull Time
Builder Prime: Provides business management software for home improvement contractors.
3+ YOE3+ years RevOps/Sales Ops experience with 1+ year owning a CRM instance; deep HubSpot proficiency, analytics and attribution experience, practical AI literacy, cross-functional GTM partnership skills.
Customer Success Manager (12 month fixed term contract)
Sydney or Hobart or California or Maryland or Massachusetts or Illinois or Oregon or Washington or Colorado or Texas or Florida or Pennsylvania or Louisiana or Missouri or District of Columbia
RemoteContract
UpGuard: AI-powered platform for managing cyber risk and security.
2+ YOE2+ years in customer success/project/account management, experience with cyber risk frameworks, strong English, organised, able to run training and work cross-functionally; located within US Eastern Timezone.