106 global support manager jobs at 68 companies in Bound Brook, NJ
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VP, Global Support & Technical Success
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$225k-$255k/yr RemoteFull Time
10+ YOE10+ Mgmt10+ years leading global support or technical services, experience scaling AI-powered support operations, strong data and escalation management skills, bachelor’s degree or equivalent required.
Zendesk, Forethought, Gainsight, Gainsight CustomerOS, Salesforce, Staircase AI, Gainsight Health Scores
1w
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VP Global Customer Support
Rochelle Park or Bengaluru
RemoteFull Time
15+ YOE15+ MgmtBachelor's degree in Computer Science, MIS, or equivalent; 15+ years leading global support organizations; ITIL expertise; experience scaling distributed teams, L1/L2 operations, cloud support, and executive stakeholder management.
ServiceNow, SLA, QA, BPO
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Senior Manager, Support Operations
New York or San Francisco or United States
HybridFull Time
10+ YOE10+ years in operations/support ops leadership in fast-growing B2B software, experience managing program managers and global/BPO relationships, expert knowledge of customer support technologies and strong executive communication.
Salesforce, Fin, JIRA, Slack, Decagon, Sierra, IEX, NICE, Microsoft 365
2w
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Sr. Manager - Global Service Delivery
Somerset, New Jersey, United States
$165k-$225k/yr HybridFull Time
10+ YOE5+ MgmtBachelors or equivalent,10+ years IT infrastructure experience,5+ years leadership,ITSM/ITIL knowledge,ServiceNow/CMDB/HAM familiarity,ability to support global operations and travel ~20%.
ServiceNow, CMDB, Hardware Asset Management (HAM)
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Business Support Associate – Global Markets Credit
New York, New York, United States
$52-$56/hr OnsiteFull Time
Provide administrative and operational support for Global Markets Credit, including reporting, project coordination, stakeholder management, governance, and process improvement.
Microsoft 365, Microsoft Excel, Microsoft PowerPoint
3w
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GRA Global AdPromo Excellence Lead
Morristown or Cambridge
$122k-$177k/yr HybridFull Time
2+ YOEBA/BS in life or pharmaceutical sciences,2+ years in biopharma advertising & promotion regulatory review,knowledge of global codes (EFPIA/IFPMA),ability to interpret clinical data,and experience supporting digital/transformation initiatives.
Veeva, Microsoft Office, SharePoint
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Assistant VP - Global Markets
New York City, New York, United States
$188k-$250k/yr OnsiteFull Time
Execute trades, manage trading risk, analyze global markets, collaborate with sales/research, and lead or coach team members to support LATAM FX market-making and trading activities.
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Senior Global Medical Director, Reproductive Medicine
Parsippany, New Jersey, United States
$237k-$340k/yr HybridFull Time
10+ YOEMD/DO with 10+ years combined clinical and pharmaceutical/biotech experience; global medical affairs leadership, reproductive medicine expertise, experience supporting global launches, evidence generation, and strong cross-functional influence.
3mo
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Global Learning & Knowledge Systems Administrator - ACS
New York or California or Florida or Maryland or New Jersey or North Carolina or Texas or Virginia or Boston or Philadelphia or Atlanta or Chicago or Denver or Seattle
RemoteFull Time
3+ YOELMS and knowledge management administration; Absorb LMS experience preferred; global; multi-region support; strong governance and data integrity.
Absorb LMS, SCORM, xAPI, SharePoint, Confluence, Power BI, Tableau
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Project Manager, Global Innovation Team
New York City, New York, United States
$115k-$144k/yr HybridFull Time
6+ YOESenior project manager with 6+ years supporting innovation teams, PM certifications (Six Sigma/Scrum/PMI), bachelor\u0002s preferred, experience in spirits/CPG, agile/PMO experience, financial and stakeholder management skills.
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Global Facility Engineering Manager
Kulpsville, Pennsylvania, United States
OnsiteFull Time
10+ YOEBachelor's in mechanical/civil/facilities engineering,10+ years supporting industrial manufacturing facilities,expertise in building systems,capital project leadership,ability to influence cross-functional teams;PE and FM Global experience preferred.
Enterprise Asset Management (EAM)
3w
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Global Estimating Manager (2x Openings)
London or Dublin or New York City or Madrid or Palo Alto
€155k-€210k/yr RemoteFull Time
Estimating experience on data center or major capital projects, strong MEP cost knowledge, building should-cost models and benchmarks, commercial acumen, supporting procurement across Europe and US.
2w
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Business Support Associate – Global Markets Credit
New York, New York, United States
$52-$56/hr OnsiteFull Time
3+ YOE3 years experience; strong Microsoft Office skills (M365, Excel, PowerPoint), project management, reporting/MI, governance and controls experience, stakeholder management, analytical and communication skills.
M365, Microsoft Excel, Microsoft PowerPoint
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Senior Director, Global Supportability and Readiness
San Francisco or New York City
$191k-$321k/yr RemoteFull Time
10+ YOE4+ Mgmt10+ years experience in customer success/enablement/product ops, 4+ years leading global teams, data-driven, experience with AI/data/CRM platforms, strong cross-functional influence and executive communication.
Agentforce, Data Cloud
2mo
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Director, Support Operations
New York City, New York, United States
$155k-$185k/yr HybridFull Time
Proven CX/support leadership with experience scaling teams, managing global BPO relationships, owning multimillion-dollar budgets, strong forecasting/capacity planning, and data-driven decision making; familiarity with Zendesk.
Zendesk
1w
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Storage Support Engineer
New York City, New York, United States
$150k-$200k/yr OnsiteFull Time
5+ YOERequires 5+ years managing enterprise storage platforms, block/file/object storage expertise, Bash, Python, Ansible, Rubrik, Cohesity, Data Domain, incident management, and global collaboration.
Bash, Python, Ansible, Rubrik, Cohesity, Data Domain
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Principal Risk Manager- Global Payments Network Risk
Riverwoods or New York City or McLean or Richmond
$110k-$151k/yr OnsiteFull Time
1+ YOERequires a bachelor's degree or military experience, 1+ year of financial services risk management, 2+ years of project management, and 3+ years supporting internal business clients.
3w
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Director, Global Investigations & Disputes Resolution
Chicago or New York City
$200k-$300k/yr OnsiteFull Time
10+ YOE10+ years in investigations, forensic accounting, disputes or litigation support; bachelor’s in accounting/finance or related; leadership, client development, and technical expertise; CPA/CFE/CFA/CAMS/CFF/ABV/JD valued.
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Director, Global Epidemiology & Real-World Evidence
Florham Park, New Jersey, United States
$230k-$265k/yr HybridFull Time
8+ YOEPhD or MD/PharmD with advanced epidemiology training,8+ years pharma/biotech experience in epidemiology and RWE,expertise in observational methods,database strategy,regulatory support,and staff management.
2mo
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Principal Risk Manager- Global Payments Network Risk
Riverwoods or New York City or McLean or Richmond
$110k-$151k/yr OnsiteFull Time
1+ YOEBachelor's degree or military experience, 1+ year financial services risk management, 2+ years project management, and 3+ years supporting internal business clients. PMP or CPM preferred.
Information Technology
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