2w
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VP, Global Support
United States or North America or Europe or Asia
HybridFull Time
10+ YOE10+ Mgmt10+ years leading global technical support or customer success in enterprise SaaS; experience scaling follow-the-sun support, AI-enabled support transformation, strong operational and cross-functional leadership, and technical credibility with APIs/SDKs.
AI, LLM-powered workflows, conversational AI, APIs, SDKs, cloud infrastructure, digital asset management, developer platforms
1mo
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Global Project Support
New Orleans, Louisiana, United States
OnsiteFull Time
Manage employee travel and lodging, budget and expense reconciliation, payroll travel documentation, job-site badging and permits; strong organization, negotiation, vendor management, and cross-functional communication; proficiency with Microsoft Outlook/Excel and travel/document systems.
Microsoft Outlook, Microsoft Excel, Ramp, Egnyte, HH2, Procore
3w
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VP, Global Support & Technical Success
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$225k-$255k/yr RemoteFull Time
10+ YOE10+ Mgmt10+ years leading global support or technical services, experience scaling AI-powered support operations, strong data and escalation management skills, bachelor’s degree or equivalent required.
Zendesk, Forethought, Gainsight, Gainsight CustomerOS, Salesforce, Staircase AI, Gainsight Health Scores
2w
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Senior Manager, Global Transparency
United States or Colorado or Washington
$120k-$150k/yr RemoteFull Time
5+ YOEBachelor's degree, 5+ years experience with life sciences (commercial compliance, sales ops, or transparency/aggregate spend reporting) or significant technical/customer support; knowledge of US and global life sciences laws; project management and customer-facing experience.
3mo
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Manager, Global Services & Support
Camarillo, California, United States
$140k-$150k/yr OnsiteFull Time
9+ YOE5+ Mgmt8–10 years instrument service/field service ops; 5+ years leadership; degree in engineering/life sciences/business; ERP/CRM/Field Service knowledge.
ERP, CRM, Field Service Management systems
3w
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Sr Manager Global ERP Support
United States
OnsiteFull Time
Designs, develops, tests, debugs, and implements software applications; analyzes requirements; integrates application components and works in Agile development environments.
Agile, ERP
2d
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Global Product Support (GPS)
Santa Clara, California, United States
$147k-$203k/yr OnsiteFull Time
Provide product support for new products, develop procedures and BKMs, participate in FMECA and CAPA, conduct failure analysis, train account teams, and drive resolution of field issues.
2w
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Manager, Global Portfolio Management - Clinical Sciences
North Chicago, Illinois, United States
$110k-$209k/yr HybridFull Time
5+ YOE5+ years professional experience with 3+ years supporting projects from strategy through implementation; project management knowledge, risk analysis, change management, stakeholder management, and strong communication skills; pharmaceutical industry experience with global teams.
3mo
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Global Administration Manager
Omaha, Nebraska, United States
OnsiteFull Time
Administrative and operations leadership in property management; strong organization, communication, and detail orientation; knowledge of real estate regulations.
Microsoft Word, Microsoft Excel
2w
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VP, Director of Global OMS Implementations & Support
New York City, New York, United States
$180k-$235k/yr OnsiteFull Time
13+ YOEBachelor's degree, 13+ years in financial services/trading/fintech with OMS onboarding and technology implementation, proven global leadership of distributed teams, LiquidityBook OMS expertise, stakeholder management, and proficiency with project management tools.
LiquidityBook OMS, Jira, Smartsheet, Advent Geneva, BlackRock Aladdin
3w
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Senior Director, Global Customer Support (Relocate to Singapore)
Singapore or United States
S$218k-S$330k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years in customer support/experience with 5+ years leading multi-region/global teams; strong analytics (Excel/Sheets, BI tools, SQL), operational leadership, vendor/BPO management, incident leadership, and experience applying AI/automation in support.
Microsoft Excel, Google Sheets, Looker, Tableau, Microsoft Power BI, SQL, Zendesk, Confluence
2mo
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Global IT Support Supervisor
San Francisco, California, United States
$106k-$127k/yr HybridFull Time
7+ YOE6+ Mgmt5-8+ years in global IT support; 6+ years people management; leading distributed/global teams; proficient with Mac/Windows/Linux; Google Workspace, Microsoft 365, Okta; coaching and team development.
Mac, Windows, Linux, Google Workspace, Microsoft 365, Okta
3w
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Global Account Manager
Layton, Utah, United States
OnsiteFull Time
Experience in account management, customer service, sales support, logistics, or international business; strong relationship-building, communication, organization, and problem-solving skills; proficiency with Microsoft Office; ability to travel domestically and internationally.
Microsoft Office
4d
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Production Management Global Support Group Manager - Director
Tampa, Florida, United States
$170k-$300k/yr HybridFull Time
10+ YOE10+ years production management experience with expertise in stability, resiliency, change readiness, SRE/SDLC, risk management, stakeholder influence, and people leadership.
4d
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Production Management Global Support Group Manager - Director
Tampa, Florida, United States
$170k-$300k/yr HybridFull Time
10+ YOE10+ years in production management disciplines with expertise in resiliency, incident recovery, change readiness, SRE/SDLC, cloud/microservices, stakeholder influence, team leadership, and financial planning.
SDLC, Waterfall, Agile, SRE, NoSQL, Cloud, Microservices, Generative AI
1mo
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Director of Global Support
Lindon, Utah, United States
OnsiteFull Time
4+ YOE4+ Mgmt4+ years leading customer support organizations, proven experience migrating to AI-augmented support, scaling global teams, automating workflows, data-driven operator comfortable with dashboards and telemetry.
Salesforce Agentforce, Salesforce Service Cloud
1mo
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Global Programs Servicing Leader
Chicago, Illinois, United States
$91k-$115k/yr HybridFull Time
5+ YOE1+ Mgmt5 years admin support for servicing global portfolio accounts; 3 years in product value presentations, marketing global insurance portfolio services, and applying compliance; 2 years with Microsoft products; 1 year supporting captive programs and navigating reinsurance contracts.
Microsoft Office
4w
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Manager, Support Enablement, Platform Solutions and Delivery, Cloud Support
Sunnyvale, California, United States
$164k-$240k/yr OnsiteFull Time
7+ YOE7+ MgmtBachelor's in CS or related or equivalent, 7+ years in program/product/ops within global customer support, 7+ years people management, 3+ years managing program managers, experience with case management workflows and tooling.
Salesforce (Agentforce), Google Enterprise for Customers (GECX), Google Cloud Assist (GCA)
2d
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Global Supply Manager
South San Francisco, California, United States
OnsiteFull Time
5+ YOE5+ years sourcing or supplier leadership supporting high-reliability hardware, proven contract negotiation and supplier qualification experience, technical familiarity with critical commodities, strong analytical and risk-mitigation skills, willing to be onsite in South San Francisco and travel 20–30%.
2mo
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Global System Support Engineer (Madison, WI, US, 53711)
Madison, Wisconsin, United States
OnsiteFull Time
5+ YOEInstall, support, and upgrade atom probe instruments; travel; provide training; manage escalations.
Atom probe instruments, High-voltage equipment, Electrical installation, Maintenance, Training tools
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