5 global support manager jobs at 4 companies in Commerce, TX
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VP, Customer Support (US)
United States or Plano or Manila
$180k-$185k/yrHybridFull Time
Enseo: Provides in-room entertainment and technology solutions for the hospitality industry.
10+ YOE5+ Mgmt10+ years progressive customer support leadership with 5+ years leading multi-tier support; experience with global/multi-site operations and offshore delivery; run 24x7 contact centers, proactive monitoring/NOC, escalation management, workforce management, and executive reporting; Bachelor's degree or equivalent.
Bachelor's degree required; strong Excel and PowerPoint skills; ability to coordinate stakeholders, manage materials, support RFPs, analyze KPIs, and communicate with senior partners.
PepsiCoNASDAQ: PEP: Global food and beverage producing snacks and drinks.
7+ YOE3+ MgmtBachelor's plus 7+ years supporting enterprise applications/CLM platforms, 3+ years leading teams, reporting/analytics experience, Excel/Power BI/Tableau proficiency, experience with global deployments and governance.
PepsiCoNASDAQ: PEP: Produces and distributes global snack and beverage products.
7+ YOE3+ MgmtBachelor's degree,7+ years supporting enterprise applications/CLM platforms,3+ years leading teams,experience with governance,service delivery,reporting and global deployments;proficiency in Microsoft Excel,Power BI or Tableau.