36 global support manager jobs at 23 companies in Pennsylvania

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VP, Global Support & Technical Success
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$225k-$255k/yr RemoteFull Time
Gainsight
Gainsight: Private SaaS providing customer success, product experience, community, and customer education software to businesses.
10+ YOE10+ Mgmt10+ years leading global support or technical services, experience scaling AI-powered support operations, strong data and escalation management skills, bachelor’s degree or equivalent required.
Zendesk, Forethought, Gainsight, Gainsight CustomerOS, Salesforce, Staircase AI, Gainsight Health Scores
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Principal, Global Talent Hub Clinical Lead - Cigna Healthcare - Hybrid
Bloomfield or Philadelphia or Chicago or St. Louis
$142k-$236k/yr HybridFull Time
Cigna Healthcare
Cigna Healthcare: Health benefits provider offering medical, dental, pharmacy, behavioral, and international insurance to employers, individuals, and mobile customers.
8+ YOE8+ years in healthcare clinical operations/transformation with experience in global clinical delivery models; strong regulatory/licensure knowledge; proven cross-functional leadership and experience with utilization, case management, or pharmacy support.
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Global Facility Engineering Manager
Kulpsville, Pennsylvania, United States
OnsiteFull Time
Greene Tweed
Greene Tweed: Privately held manufacturer of seals, thermoplastics, composites, connectors, and engineered components for demanding industrial markets.
10+ YOEBachelor's in mechanical/civil/facilities engineering,10+ years supporting industrial manufacturing facilities,expertise in building systems,capital project leadership,ability to influence cross-functional teams;PE and FM Global experience preferred.
Enterprise Asset Management (EAM)
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Global Hyperscale Account Manager
Pennsylvania, United States
RemoteFull Time
Iron Mountain Data Centers
Iron Mountain Data CentersNYSE: IRM: Global colocation provider operating secure, sustainable data centers for cloud, AI, hyperscale, and enterprise customers.
5+ YOERequires 5+ years in account management, project management, customer support, or data center/IT service delivery; data center infrastructure knowledge; project implementation, escalation, negotiation, communication, and collaboration skills.
CRM, ServiceNow
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Global Head of Fixed Income Service
Malvern, Pennsylvania, United States
HybridFull Time
Vanguard
Vanguard: Global investment management firm owned by its client funds.
10+ YOE10+ Mgmt10+ years of leadership experience in investment operations, fixed income trading support, portfolio administration, or investment data; deep fixed income expertise; global team leadership; undergraduate degree required.
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Total Rewards Global Process Owner
Malvern, Pennsylvania, United States
HybridFull Time
Vanguard
Vanguard: Global investment management firm owned by its client funds.
5+ YOE5+ years related experience (3 years in business technology preferred). Undergraduate degree or equivalent required; graduate degree preferred. Experience supporting HR/Total Rewards systems; Workday and ServiceNow preferred. Strong business analysis, process mapping, testing/UAT, and stakeholder management skills.
Workday, ServiceNow
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Domain Senior Manager - Onsite 5 days wk & travel up to 30%
Ambler, Pennsylvania, United States
OnsiteFull Time
Phenom
Phenom: Applied AI HR helping organizations hire faster, develop employees and retain talent longer.
Supporting customers globally to analyze and improve talent acquisition strategies and processes; role includes up to 30% travel.
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SAP EWM Manager - CMT
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$294k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global professional services delivering 360° value.
7+ YOE5+ Mgmt7+ years SAP EWM experience; 5+ years supporting CMT clients; 2 end-to-end SAP S/4 implementations; 5+ years managing SAP delivery teams in a Global Delivery Model; Bachelor’s degree or equivalent.
SAP, SAP EWM, SAP S/4
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Sr. Director, Technical Customer Support
Exton, Pennsylvania, United States
HybridFull Time
West Pharmaceutical Services
West Pharmaceutical ServicesNYSE: WST: Manufacturer of injectable pharmaceutical packaging and delivery systems.
12+ YOE10+ MgmtMinimum 12 years in pharmaceutical or medical device industries, bachelor’s in science/engineering required (MBA preferred), 10+ years people management, customer-facing experience, global leadership, strategic and operational execution.
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Senior Vice President, Production Services Application Support
Pittsburgh or Lake Mary
$104k-$190k/yr OnsiteFull Time
BNY
BNYNYSE: BNY: A global financial services platform at the heart of the world's capital markets.
12+ YOEBachelor's degree in computer science or related field; 10-12 years IT experience in securities/financial services; production support, incident management, batch processing; global cross-region experience.
2w
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Customer Service Governance & Capability Manager
Conshohocken, Pennsylvania, United States
OnsiteFull Time
Quaker Houghton
Quaker HoughtonNYSE: KWR: Public American specialty chemical manufacturer providing industrial process fluids and chemical management services to global manufacturers.
Establishes global Customer Service and O2C governance, develops SOPs and training programs, manages knowledge systems, audits compliance, and supports change management and digital transformation.
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Income Tax Accounting Manager
Conshohocken or United States
HybridFull Time
Quaker Houghton
Quaker HoughtonNYSE: KWR: Public American specialty chemical manufacturer providing industrial process fluids and chemical management services to global manufacturers.
Prepare and account for global income taxes and tax provisions, ensure SOX and ASC 740 compliance, prepare tax footnotes, manage tax packages, support audits, and research tax law changes.
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Sr. Manager, TA Operations
Raynham or West Chester or Palm Beach Gardens or Warsaw or Raritan or Bogotá
$122k-$245k/yr HybridFull Time
DePuy Synthes
DePuy Synthes: Johnson & Johnson’s private orthopaedic medical-technology business supplies surgeons and healthcare systems worldwide.
8+ YOEBachelor's degree,8+ years in talent acquisition/HR operations,experience with ATS/HRIS and analytics,project management and process improvement skills,team leadership,ability to support global/Latin America markets,travel up to 20%.
ATS, HRIS, Lean, Six Sigma
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Global Technical Expert Residue Management
Zedelgem or Curitiba or Mount Joy or New Holland or Sorocaba
HybridFull Time
CNH Industrial
CNH IndustrialNYSE: CNH: Global leader in agricultural and construction equipment manufacturing.
Technical expert in residue management for combine harvesters; strong mechatronic and agronomic knowledge, experience with design, testing, and cross-functional support; able to travel for field tests (~20%).
Creo, FMEA, DOE, EDEM, FEA, Pugh Concept selection
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Manager, Electrical Design & Engineering
Bethlehem, Pennsylvania, United States
OnsiteFull Time
ABEC Inc
ABEC Inc: Private bioprocess equipment manufacturer and engineering-services provider serving biopharmaceutical manufacturers worldwide.
Bachelor's in Electrical Engineering, demonstrated success leading engineering teams, strong electrical systems expertise, experience with complex engineered systems, and ability to support global distributed teams.
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Senior Manager, Human Resources
Malvern, Pennsylvania, United States
OnsiteFull Time
Catalent
Catalent: Global contract development and manufacturing organization for pharmaceutical and biotechnology industries.
10+ YOEBachelor's degree required, 10+ years progressive HR experience, strong employment law expertise, manufacturing experience preferred, ability to support organizational design, talent strategy, and employee relations; up to 20% global travel.
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Global Delivery Transaction Management, Officer
Berwyn, Pennsylvania, United States
$65k-$106k/yr OnsiteFull Time
State Street
State StreetNYSE: STT: Global financial services and bank holding.
Support end-to-end transaction lifecycle in a middle-office/operations function; strong analytical, communication and organizational skills; knowledge of financial instruments and securities workflows; bachelor\u0002s degree or equivalent experience preferred.
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Executive Assistant
Warrendale, Pennsylvania, United States
OnsiteFull Time
Komatsu
KomatsuTokyo Stock Exchange: 6301: Manufacturer of construction, mining, and forestry equipment.
5+ YOE5+ years executive administrative experience supporting senior leaders; strong executive communications, presentation development, calendar/travel/expense management; discretion and global coordination experience.
Microsoft Office 365, PowerPoint, Microsoft Excel, Word, Outlook, Teams
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SAP Product Costing Senior Manager - Retail
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$338k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global professional services delivering 360° value.
9+ YOERequires 9+ years of SAP product costing expertise, 7+ years supporting retail SAP projects, 3 end-to-end SAP S/4 implementations, consulting experience, global delivery leadership, and a bachelor's degree or equivalent.
SAP, SAP S/4, SAP Business AI
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Director, Logistics Projects Americas
Nashville or Ogden or Pittston Township or Toronto or United States or Canada or Mexico
OnsiteFull Time
Amer Sports
Amer SportsNYSE: AS: Public Finnish sporting-goods that makes and sells sports equipment, footwear, apparel, and accessories for athletes worldwide.
10+ YOE8+ Mgmt10+ years in logistics/warehousing/transport with 8+ years managing teams; strong project management, supply chain, lean CI, SAP and analytics experience; PMP preferred; willingness to travel ~30% and support global time zones.
SAP ECC, SAP S/4, SAP EWM, Power BI, Visio, WMS, Microsoft Office Suite