48 global support manager jobs at 38 companies in Somerville, MA
2w
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GRA Global AdPromo Excellence Lead
Morristown or Cambridge
$122k-$177k/yr HybridFull Time
2+ YOEBA/BS in life or pharmaceutical sciences,2+ years in biopharma advertising & promotion regulatory review,knowledge of global codes (EFPIA/IFPMA),ability to interpret clinical data,and experience supporting digital/transformation initiatives.
Veeva, Microsoft Office, SharePoint
3d
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Director, Health, Safety & Security Global Partnerships and Support
Boston, Massachusetts, United States
$100k-$132k/yr OnsiteFull Time
8+ YOEBachelor's degree in a relevant field and 8+ years of international operational experience in global safety, security, emergency, risk, or overseas program management; strong leadership, analytical, communication, and project management skills.
Microsoft Office
1w
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Director Global FP&A
Raynham or West Chester or Palm Beach Gardens or Raritan
$150k-$259k/yr HybridFull Time
10+ YOEBachelor's degree,10+ years progressive FP&A experience supporting global businesses,team leadership,advanced modeling,executive partnership,English fluency;MBA and CPA/CFA preferred;up to 20% travel.
1mo
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Head of Global Application Production Services, VP III
Boston or Quincy
$120k-$218k/yr OnsiteFull Time
12+ YOE7+ MgmtBachelor's degree and 12+ years software engineering and global support experience; 7+ years managing global teams; deep knowledge of production support, incident management, DevOps and CI/CD.
CI/CD, DevOps, SDLC
2mo
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Global Learning & Knowledge Systems Administrator - ACS
New York or California or Florida or Maryland or New Jersey or North Carolina or Texas or Virginia or Boston or Philadelphia or Atlanta or Chicago or Denver or Seattle
RemoteFull Time
3+ YOELMS and knowledge management administration; Absorb LMS experience preferred; global; multi-region support; strong governance and data integrity.
Absorb LMS, SCORM, xAPI, SharePoint, Confluence, Power BI, Tableau
2mo
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Associate Director, Global Category Sourcing
Boston, Massachusetts, United States
$112k-$168k/yr OnsiteFull Time
7+ YOEBA/BS required; 7+ years progressive global procurement experience in pharma supporting marketing, medical affairs or R&D; experience with CROs, RWE and clinical trials; strong stakeholder management, sourcing strategy, contracting and compliance; MBA/CPSM desirable.
3w
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Global Patient Access Enablement Lead, Manager
Boston, Massachusetts, United States
$127k-$200k/yr OnsiteFull Time
Experience in patient access operations, documentation governance, compliance support, digital platform enablement, and program management; familiarity with audits and stakeholder reporting.
SharePoint, One Patient Access (OPA), Pharmacovigilance System Master File (PSMF)
1mo
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Director, Global Deal Desk
Boston, Massachusetts, United States
$185k-$225k/yr HybridFull Time
8+ YOE8+ years in deal desk/rev ops/sales ops/finance with people management, CPQ/CLM and Salesforce experience, strong analytical and stakeholder skills, and global deal support preferred.
Trino, Apache Iceberg, Salesforce CPQ, DealHub, Salesforce
2mo
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Senior Manager, Global Clinical Scientist - Psychiatry
Madison or Cambridge or Princeton
$151k-$210k/yr OnsiteFull Time
Provide scientific expertise to design and deliver clinical studies in psychiatry; develop protocols/ICFs, contribute to clinical study reports and regulatory documents, support data review and medical writing; degree in life sciences preferred; knowledge of GCP/ICH, study design, statistics, and clinical operations; Microsoft Office experience.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Pt Profiles
6d
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Director of Global Customer Operations & Fulfillment
Waltham, Massachusetts, United States
$195k-$255k/yr OnsiteFull Time
15+ YOE15+ MgmtRequires 15+ years leading technical support, field service, depot, or customer logistics operations; global 3PL/4PL experience; Salesforce and JIRA fluency; technical team leadership; and a relevant bachelor's degree or equivalent background.
JIRA, Salesforce, Salesforce Service Cloud, CRM, Mean Time to Resolve (MTTR), First-Contact Resolution (FCR), Customer Effort Score (CES), 3PL, 4PL, RMA, FRU, TAT, FSE, TSE
1w
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Global Head of Customer Experience & Support
Boston or California or Dallas or Maryland or New York or Utah or Washington
$320k-$365k/yr RemoteFull Time
Senior leader with proven ownership of retention, renewals, adoption, post-sale revenue; experience across direct/channel/DaaS motions, enterprise customer fluency, product orientation, commercial judgment, and operating discipline.
1mo
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Sr. Product Manager – Nanoparticles
Middleborough or Westwood
$113k-$169k/yr RemoteFull Time
3+ YOEBachelors in relevant field, 3+ years product management experience (plus 2+ years LNP equipment experience preferred), ability to define strategy, VOC, pricing, and support commercialization across global teams.
3w
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Global Finance Systems & Data Governance Analyst
Boston, Massachusetts, United States
$120k-$130k/yr OnsiteFull Time
3+ YOEBachelor's degree, 3+ years supporting finance systems, experience with Oracle EPM, Snowflake, Amelkis, Sage, Tableau, Smartsheet; strong Excel, data governance, analytics, stakeholder management; willing to travel 15-20%.
Oracle EPM, Snowflake, Amelkis, Tableau, Organimi, WFP, Smartsheet, Sage, Microsoft Excel
1mo
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SAP EWM Manager - CMT
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$294k/yr OnsiteFull Time
7+ YOE5+ Mgmt7+ years SAP EWM experience; 5+ years supporting CMT clients; 2 end-to-end SAP S/4 implementations; 5+ years managing SAP delivery teams in a Global Delivery Model; Bachelor’s degree or equivalent.
SAP, SAP EWM, SAP S/4
1mo
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Director, Employee Communications & Engagement – Global Commercialization
Boston, Massachusetts, United States
OnsiteFull Time
10+ YOE10+ years in communications, employee engagement, change management, or related fields; experience supporting high-growth organizations, launches, and global employee populations; strong storytelling, advisory, and technology-enabled communications skills.
4d
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Associate Director, In-country Logistics Support Management - Global Patriot (Bahrain)
Manama or Tewksbury or Bahrain or United States or Asia
$157k-$299k/yr OnsiteFull Time
12+ YOEBachelor's degree and 12+ years of relevant experience, or advanced degree and 10+ years. Requires Patriot logistics expertise, OCONUS operations, team leadership, U.S. citizenship, and active transferable Secret clearance.
ALCS, UNIX, Windows
3w
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Executive Assistant - Global Talent & HR
Waltham, Massachusetts, United States
$44-$52/hr OnsiteFull Time
2+ YOEHigh school diploma with 5+ years executive admin experience or Bachelor's plus 2 years; expert Microsoft Office; experience managing complex calendars, coordinating international travel, expense systems (Concur), discretion with confidential info.
Microsoft Outlook, Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Teams, Concur
1mo
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Administrative Coordinator - Global Education
Medford, Massachusetts, United States
$28-$39/hr HybridFull Time
5+ YOE5+ years related experience, advanced Microsoft Office skills, ability to monitor financial transactions, strong organizational and interpersonal skills.
Microsoft Office
2mo
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Senior Manager, Global Clinical Scientist - Psychiatry
Madison or Princeton or Cambridge
$151k-$183k/yr OnsiteFull Time
Degree in life sciences preferred (MD/PhD/PharmD/MS/RN), knowledge of GCP/ICH and drug development, protocol and medical writing skills, intermediate Microsoft Office and data review tool skills, ability to support clinical trial design and execution.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Pt Profiles, TMF, CRF
2w
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Manager, Accounting
Boston, Massachusetts, United States
OnsiteFull Time
7+ YOE7+ years progressive accounting experience, global consolidations and multi-currency reporting, mentoring staff, SOX and external audit support, NetSuite/FloQast and advanced Microsoft Excel skills, CPA preferred, familiarity with AI tools.
NetSuite, FloQast, Google Suite, Microsoft Excel, Gemini, Claude
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