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106 global support manager jobs at 70 companies in Wayne, NJ

1mo
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VP, Global Support & Technical Success
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$225k-$255k/yr RemoteFull Time
Gainsight
Gainsight: Provides software for customer success, retention, and growth.
10+ YOE10+ Mgmt10+ years leading global support or technical services, experience scaling AI-powered support operations, strong data and escalation management skills, bachelor’s degree or equivalent required.
Zendesk, Forethought, Gainsight, Gainsight CustomerOS, Salesforce, Staircase AI, Gainsight Health Scores
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3d
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VP Global Customer Support
Rochelle Park or Bengaluru
RemoteFull Time
Sapiens
Sapiens: Provides software solutions for the global insurance industry
15+ YOE15+ MgmtBachelor's degree in Computer Science, MIS, or equivalent; 15+ years leading global support organizations; ITIL expertise; experience scaling distributed teams, L1/L2 operations, cloud support, and executive stakeholder management.
ServiceNow, SLA, QA, BPO
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3w
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Senior Manager, Support Operations
New York or San Francisco or United States
HybridFull Time
Rippling
Rippling: Unified platform managing workforce HR, IT, and finance operations
10+ YOE10+ years in operations/support ops leadership in fast-growing B2B software, experience managing program managers and global/BPO relationships, expert knowledge of customer support technologies and strong executive communication.
Salesforce, Fin, JIRA, Slack, Decagon, Sierra, IEX, NICE, Microsoft 365
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1w
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Sr. Manager - Global Service Delivery
Somerset, New Jersey, United States
$165k-$225k/yr HybridFull Time
SHI International
SHI International: Global provider of IT solutions, hardware, and software services.
10+ YOE5+ MgmtBachelors or equivalent,10+ years IT infrastructure experience,5+ years leadership,ITSM/ITIL knowledge,ServiceNow/CMDB/HAM familiarity,ability to support global operations and travel ~20%.
ServiceNow, CMDB, Hardware Asset Management (HAM)
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3w
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Business Support Associate – Global Markets Credit
New York, New York, United States
$52-$56/hr OnsiteFull Time
Bank of America
Bank of AmericaNYSE: BAC: Provides global banking, investing, and financial risk management services.
Provide administrative and operational support for Global Markets Credit, including reporting, project coordination, stakeholder management, governance, and process improvement.
Microsoft 365, Microsoft Excel, Microsoft PowerPoint
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1w
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Director, Global Tax
White Plains or Greensboro or United States
$101k-$175k/yr HybridFull Time
Arch Capital Group
Arch Capital GroupNASDAQ: ACGL: Global provider of specialty insurance, reinsurance and mortgage insurance.
7+ YOERequires 7–10+ years of tax accounting and reporting experience, ASC 740 expertise, global tax reporting, SOX controls, audit support, advanced Microsoft Excel, project management, and team leadership.
Microsoft Excel, ASC 740, 10-K, 10-Q, SOX
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2w
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GRA Global AdPromo Excellence Lead
Morristown or Cambridge
$122k-$177k/yr HybridFull Time
Sanofi
SanofiEuronext Paris: SAN: Researches, develops, and manufactures medicines and vaccines globally.
2+ YOEBA/BS in life or pharmaceutical sciences,2+ years in biopharma advertising & promotion regulatory review,knowledge of global codes (EFPIA/IFPMA),ability to interpret clinical data,and experience supporting digital/transformation initiatives.
Veeva, Microsoft Office, SharePoint
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1mo
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Assistant VP - Global Markets
New York City, New York, United States
$188k-$250k/yr OnsiteFull Time
Barclays
BarclaysLondon Stock Exchange: BARC: Global bank providing retail, corporate, and investment financial services.
Execute trades, manage trading risk, analyze global markets, collaborate with sales/research, and lead or coach team members to support LATAM FX market-making and trading activities.
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1mo
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Senior Global Medical Director, Reproductive Medicine
Parsippany, New Jersey, United States
$237k-$340k/yr HybridFull Time
Ferring
Ferring: Develops and manufactures specialty biopharmaceutical products for healthcare.
10+ YOEMD/DO with 10+ years combined clinical and pharmaceutical/biotech experience; global medical affairs leadership, reproductive medicine expertise, experience supporting global launches, evidence generation, and strong cross-functional influence.
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1w
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Director, Companion Animal Global Marketing – Long-Acting Injectable
Rahway, New Jersey, United States
$191k-$300k/yr HybridFull Time
Merck & Co.
Merck & Co.NYSE: MRK: Develops and manufactures prescription medicines, vaccines, and animal health products.
10+ YOEBachelor's degree and 10+ years in marketing, product management, leadership, or sales support. Requires global launches, budget management, market research, positioning, segmentation, and international matrix leadership experience.
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1w
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Director Global FP&A
Raynham or West Chester or Palm Beach Gardens or Raritan
$150k-$259k/yr HybridFull Time
Johnson & Johnson
Johnson & JohnsonNYSE: JNJ: Provides pharmaceutical products and medical technology healthcare solutions.
10+ YOEBachelor's degree,10+ years progressive FP&A experience supporting global businesses,team leadership,advanced modeling,executive partnership,English fluency;MBA and CPA/CFA preferred;up to 20% travel.
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2mo
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Global Learning & Knowledge Systems Administrator - ACS
New York or California or Florida or Maryland or New Jersey or North Carolina or Texas or Virginia or Boston or Philadelphia or Atlanta or Chicago or Denver or Seattle
RemoteFull Time
Turner Construction
Turner ConstructionFrankfurt Stock Exchange: HOT: Constructs and manages large-scale commercial and infrastructure buildings.
3+ YOELMS and knowledge management administration; Absorb LMS experience preferred; global; multi-region support; strong governance and data integrity.
Absorb LMS, SCORM, xAPI, SharePoint, Confluence, Power BI, Tableau
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1mo
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Project Manager, Global Innovation Team
New York City, New York, United States
$115k-$144k/yr HybridFull Time
Pernod Ricard
Pernod RicardEuronext Paris: RI: Produces and distributes international premium wine and spirits brands.
6+ YOESenior project manager with 6+ years supporting innovation teams, PM certifications (Six Sigma/Scrum/PMI), bachelor\u0002s preferred, experience in spirits/CPG, agile/PMO experience, financial and stakeholder management skills.
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1w
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Global Event Management Operations Coordinator
New Brunswick, New Jersey, United States
$94k-$152k/yr HybridFull Time
Johnson & Johnson
Johnson & JohnsonNYSE: JNJ: Develops and manufactures pharmaceutical drugs and medical devices.
5+ YOEHigh school diploma and 5+ years in operations coordination, administrative support, financial administration, procurement, or related business operations. Requires executive travel expertise, financial skills, organization, and Microsoft Office proficiency.
Ariba, e-Marketplace, Concur, Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Aravo, Totality, Apex
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2w
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Global Estimating Manager (2x Openings)
London or Dublin or New York City or Madrid or Palo Alto
€155k-€210k/yr RemoteFull Time
Volta
Volta: Building and operating GPU-dense infrastructure for AI factories.
Estimating experience on data center or major capital projects, strong MEP cost knowledge, building should-cost models and benchmarks, commercial acumen, supporting procurement across Europe and US.
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2mo
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Senior Manager, Global Clinical Scientist - Psychiatry
Madison or Cambridge or Princeton
$151k-$210k/yr OnsiteFull Time
Bristol Myers Squibb
Bristol Myers SquibbNYSE: BMY: Develops and manufactures innovative prescription biopharmaceutical medicines.
Provide scientific expertise to design and deliver clinical studies in psychiatry; develop protocols/ICFs, contribute to clinical study reports and regulatory documents, support data review and medical writing; degree in life sciences preferred; knowledge of GCP/ICH, study design, statistics, and clinical operations; Microsoft Office experience.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Pt Profiles
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1w
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Business Support Associate – Global Markets Credit
New York, New York, United States
$52-$56/hr OnsiteFull Time
Bank of America
Bank of AmericaNYSE: BAC: Provides banking, investment, and financial risk management services.
3+ YOE3 years experience; strong Microsoft Office skills (M365, Excel, PowerPoint), project management, reporting/MI, governance and controls experience, stakeholder management, analytical and communication skills.
M365, Microsoft Excel, Microsoft PowerPoint
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3w
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Senior Director, Global Supportability and Readiness
San Francisco or New York City
$191k-$321k/yr RemoteFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
10+ YOE4+ Mgmt10+ years experience in customer success/enablement/product ops, 4+ years leading global teams, data-driven, experience with AI/data/CRM platforms, strong cross-functional influence and executive communication.
Agentforce, Data Cloud
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1w
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Trade & Working Capital - Global Trade Sales Associate
Jersey City, New Jersey, United States
$96k-$150k/yr OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
3+ YOERequires 3+ years in sales, client service, portfolio management support, or operations, plus communication, presentation, organizational, project management, strategic thinking, and analytical skills. College degree preferred.
CRM
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2mo
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Senior Director, End User Support
New York City, New York, United States
$200k-$250k/yr HybridFull Time
The New York Times
The New York TimesNYSE: NYT: Publishes global journalism, digital subscriptions, and lifestyle media products.
8+ YOE5+ MgmtBachelor's in IT/CS/Business or equivalent; 8+ years in technology support; 5+ years managing support teams; experience with ITSM (e.g., ServiceNow), budgeting, vendor management, and leading global/hybrid teams.
ServiceNow, Jamf, Intune, IT Service Management (ITSM), MDM, EDR
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