40 global support manager jobs at 35 companies in Webster, MA
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GRA Global AdPromo Excellence Lead
Morristown or Cambridge
$122k-$177k/yr HybridFull Time
2+ YOEBA/BS in life or pharmaceutical sciences,2+ years in biopharma advertising & promotion regulatory review,knowledge of global codes (EFPIA/IFPMA),ability to interpret clinical data,and experience supporting digital/transformation initiatives.
Veeva, Microsoft Office, SharePoint
1w
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Director, Health, Safety & Security Global Partnerships and Support
Boston, Massachusetts, United States
$100k-$132k/yr OnsiteFull Time
8+ YOEBachelor's degree in a relevant field and 8+ years of international operational experience in global safety, security, emergency, risk, or overseas program management; strong leadership, analytical, communication, and project management skills.
Microsoft Office
3w
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Director, Global Pursuits Support
Boston, Massachusetts, United States
$160k-$170k/yr OnsiteFull Time
Proven experience in strategic pursuits, account planning, change leadership, training and capability building; familiarity with AI-enabled tools and Salesforce; strong communication and stakeholder management.
Salesforce
2mo
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Principal, Global Talent Hub Clinical Lead - Cigna Healthcare - Hybrid
Bloomfield or Philadelphia or Chicago or St. Louis
$142k-$236k/yr HybridFull Time
8+ YOE8+ years in healthcare clinical operations/transformation with experience in global clinical delivery models; strong regulatory/licensure knowledge; proven cross-functional leadership and experience with utilization, case management, or pharmacy support.
3mo
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Global Learning & Knowledge Systems Administrator - ACS
New York or California or Florida or Maryland or New Jersey or North Carolina or Texas or Virginia or Boston or Philadelphia or Atlanta or Chicago or Denver or Seattle
RemoteFull Time
3+ YOELMS and knowledge management administration; Absorb LMS experience preferred; global; multi-region support; strong governance and data integrity.
Absorb LMS, SCORM, xAPI, SharePoint, Confluence, Power BI, Tableau
2w
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Application Support & Modernization Project Manager (AS400/.Net)
Hartford, Connecticut, United States
$65k-$117k/yr HybridFull Time
Proven experience leading application support and enhancement projects, hands-on AS400 and .NET knowledge, strong incident/change/release management, global team coordination, stakeholder communication, P&C insurance domain experience.
AS400, IBM i, .NET
2mo
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Associate Director, Global Category Sourcing
Boston, Massachusetts, United States
$112k-$168k/yr OnsiteFull Time
7+ YOEBA/BS required; 7+ years progressive global procurement experience in pharma supporting marketing, medical affairs or R&D; experience with CROs, RWE and clinical trials; strong stakeholder management, sourcing strategy, contracting and compliance; MBA/CPSM desirable.
1w
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Director of Global Customer Operations & Fulfillment
Waltham, Massachusetts, United States
$195k-$255k/yr OnsiteFull Time
15+ YOE15+ MgmtRequires 15+ years leading technical support, field service, depot, or customer logistics operations; global 3PL/4PL experience; Salesforce and JIRA fluency; technical team leadership; and a relevant bachelor's degree or equivalent background.
JIRA, Salesforce, Salesforce Service Cloud, CRM, Mean Time to Resolve (MTTR), First-Contact Resolution (FCR), Customer Effort Score (CES), 3PL, 4PL, RMA, FRU, TAT, FSE, TSE
2w
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Global Head of Customer Experience & Support
Boston or California or Dallas or Maryland or New York or Utah or Washington
$320k-$365k/yr RemoteFull Time
Senior leader with proven ownership of retention, renewals, adoption, post-sale revenue; experience across direct/channel/DaaS motions, enterprise customer fluency, product orientation, commercial judgment, and operating discipline.
1mo
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Sr. Product Manager – Nanoparticles
Middleborough or Westwood
$113k-$169k/yr RemoteFull Time
3+ YOEBachelors in relevant field, 3+ years product management experience (plus 2+ years LNP equipment experience preferred), ability to define strategy, VOC, pricing, and support commercialization across global teams.
4w
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Global Finance Systems & Data Governance Analyst
Boston, Massachusetts, United States
$120k-$130k/yr OnsiteFull Time
3+ YOEBachelor's degree, 3+ years supporting finance systems, experience with Oracle EPM, Snowflake, Amelkis, Sage, Tableau, Smartsheet; strong Excel, data governance, analytics, stakeholder management; willing to travel 15-20%.
Oracle EPM, Snowflake, Amelkis, Tableau, Organimi, WFP, Smartsheet, Sage, Microsoft Excel
1mo
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SAP EWM Manager - CMT
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$294k/yr OnsiteFull Time
7+ YOE5+ Mgmt7+ years SAP EWM experience; 5+ years supporting CMT clients; 2 end-to-end SAP S/4 implementations; 5+ years managing SAP delivery teams in a Global Delivery Model; Bachelor’s degree or equivalent.
SAP, SAP EWM, SAP S/4
1mo
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Executive Assistant, Global General Counsel
Cambridge, Massachusetts, United States
$42-$67/hr HybridFull Time
10+ YOEHigh school diploma required; associate or bachelor preferred. 10+ years relevant experience. Strong Microsoft Office skills, calendar/travel/expense management, confidentiality, and prior legal support preferred.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Client Support, Officer - State Street Investment Management
Quincy, Massachusetts, United States
HybridFull Time
5+ YOEBachelor's in Business/Finance or equivalent experience; minimum 5 years in financial services; strong communication, time management, analytical and problem-resolution skills; ability to work in a hybrid, global environment.
1mo
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Executive Assistant - Global Talent & HR
Waltham, Massachusetts, United States
$44-$52/hr OnsiteFull Time
2+ YOEHigh school diploma with 5+ years executive admin experience or Bachelor's plus 2 years; expert Microsoft Office; experience managing complex calendars, coordinating international travel, expense systems (Concur), discretion with confidential info.
Microsoft Outlook, Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Teams, Concur
1mo
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Administrative Coordinator - Global Education
Medford, Massachusetts, United States
$28-$39/hr HybridFull Time
5+ YOE5+ years related experience, advanced Microsoft Office skills, ability to monitor financial transactions, strong organizational and interpersonal skills.
Microsoft Office
3w
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Manager, Accounting
Boston, Massachusetts, United States
OnsiteFull Time
7+ YOE7+ years progressive accounting experience, global consolidations and multi-currency reporting, mentoring staff, SOX and external audit support, NetSuite/FloQast and advanced Microsoft Excel skills, CPA preferred, familiarity with AI tools.
NetSuite, FloQast, Google Suite, Microsoft Excel, Gemini, Claude
1mo
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Sr. Director, Real World Evidence, Global Rare Diseases
Boston, Massachusetts, United States
$223k-$335k/yr HybridFull Time
12+ YOEAdvanced degree in epidemiology/public health/health economics,12+ years RWE/HEOR/observational research in pharma/biotech,global RWE leadership,experience with real-world data sources and regulatory/HTA support.
AI/ML
1mo
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Director, TSG Support Operations
Boston or Chicago or London or Warsaw
$157k-$189k/yr HybridFull Time
Senior technology operations leader with global Tier 2, infrastructure, cloud, IT service management, vulnerability and patch management experience; people leadership, incident response, automation, and cross-team escalation expertise required.
Datadog, Wiz, CrowdStrike, ServiceNow, Dynatrace, Splunk, Qualys, Tenable, Intune, SCCM, AWS, Azure, GCP
1mo
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Senior Manager, Tax Technology
Boston, Massachusetts, United States
$157k-$251k/yr HybridFull Time
8+ YOE8+ years in tax/finance technology or business systems supporting global businesses; strong process improvement, systems support, SQL and data mart experience; experience with D365, Salesforce, Vertex O Series, Sigma, Snowflake; familiarity with AI platforms; tax knowledge preferred.
D365, Salesforce, Vertex O Series, Sigma, Snowflake, SQL, ChatGPT, Cursor, Claude, Alteryx
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