1mo
Save
Mark Applied
Hide
Fractional Head of Customer Success
Austin or Nashville or Seattle or San Jose or San Diego or Salt Lake City or Raleigh or Durham or Phoenix or Oakland or New York City or Minneapolis or Miami or Los Angeles or Houston or Denver or Dallas or Columbus or Chicago or Boston or Atlanta or United States or Canada
RemoteFull Time
Experienced Head/VP of Customer Success from VC-backed B2B startups, proven in managing and scaling CS teams, designing end-to-end CS lifecycle, comfortable working fractional/hourly, based in USA or Canada.
5d
Save
Mark Applied
Hide
Head of Customer Success
Costa Mesa, California, United States
HybridFull Time
Senior global customer success leader to own retention (GRR), build scalable CS methodology, develop leaders, partner cross-functionally, and drive measurable customer value.
CRM
2mo
Save
Mark Applied
Hide
Head of Customer Success
Los Angeles, California, United States
$180k-$200k/yr HybridFull Time
8+ YOE8+ years in customer success; experience with enterprise accounts; $5M-$10M deals; executive engagement.
2mo
Save
Mark Applied
Hide
Head of Customer Service
United States
$110k-$135k/yr RemoteFull Time
8+ YOE8+ years in customer experience, support, or operations with system transformation leadership; AI in CS experience; cross-functional coordination; data-driven; strong communicator.
HubSpot, Dialpad, CRM, Knowledge Base Software, AI tooling
2mo
Save
Mark Applied
Hide
Head of Customer Success
Denver or San Francisco
$160k-$190k/yr HybridFull Time
6+ YOE1+ MgmtSix-plus years in Customer Success or similar, 1–3 years leading a CS team, proven upsell ownership, experience with CS and support, healthcare/ABA familiarity a plus.
HubSpot, Salesforce, Gainsight, Planhat, Zendesk, Intercom, Freshdesk, Looker, Tableau, Mode, Pendo, Mixpanel, Amplitude, Gong, Chorus, Fathom
3mo
Save
Mark Applied
Hide
Head of Customer Success
San Francisco, California, United States
$250k-$300k/yr OnsiteFull Time
7+ YOE3+ Mgmt7+ years in customer success/B2B SaaS; 3+ years leading teams; proven enterprise success; data-driven; strong communication; experience with AI/ML products a bonus.
AI/ML concepts
1mo
Save
Mark Applied
Hide
Head of Customer Experience
United States or New York City
RemoteFull Time
5+ YOE2+ Mgmt5+ years in B2B SaaS customer success/experience with 2+ years leading a team, experience with e-commerce/DTC brands, executive presence, and ability to build CX playbooks and processes.
Shopify, Attentive, Klaviyo, Iterable, Monocle
2w
Save
Mark Applied
Hide
Head of Customer Success
Houston or Mechanicsburg or Corvallis or Portland or Dallas or Austin or Columbus or Miami
HybridFull Time
10+ YOE10+ MgmtBachelor's degree,10+ years leading customer success or related global teams,strong analytics,experience building success processes,health models and dashboards,commercial mindset and excellent English communication.
CRM, business intelligence platforms, AI
1mo
Save
Mark Applied
Hide
Head of Customer Experience
Watertown, Massachusetts, United States
$125k-$180k/yr OnsiteFull Time
Senior leader to own customer retention and launches for robot deployments; hire and develop Forward Deployed Engineers; build playbooks, early-warning systems, and cross-functional processes; technically credible and operationally driven.
1w
Save
Mark Applied
Hide
Head of Customer Support
Las Vegas, Nevada, United States
OnsiteFull Time
6+ YOE6+ years leading customer support in tech-enabled consumer companies; proven people leadership, CSAT/NPS/SLA ownership, claims/compliance exposure, experience with Zendesk/Salesforce/Intercom and AI-driven automation.
Zendesk, Salesforce, Intercom
1mo
Save
Mark Applied
Hide
Head of Customer Support
San Jose, California, United States
$175k-$225k/yr OnsiteFull Time
10+ YOE10+ Mgmt10+ years in customer operations or technical support leadership; experience scaling ops at Series A–C B2B SaaS/fintech; building onboarding/support functions; technical product and API integration experience; deployed AI and familiarity with Zendesk/Intercom/Linear.
Zendesk, Intercom, Linear, Microsoft Excel
1mo
Save
Mark Applied
Hide
Head of Customer Support
United States or North America or Europe or Asia or Australia or New Zealand
$165k-$199k/yr RemoteFull Time
Proven track record building technology-led support with automation/agentic AI, strong systems/engineering orientation (APIs, integrations, data pipelines, LLM tooling), experience with technical B2B SaaS, and metrics-driven support operations.
APIs, LLM
1mo
Save
Mark Applied
Hide
Head of Customer Success, Enterprise
San Francisco or New York or United States or Canada or South America
$276k-$325k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years in customer success/account management with 5+ years managing and scaling enterprise CS teams; proven NRR/adoption/expansion track record; experience building 10+ person teams; executive engagement and data-driven decision making; familiarity with AI/LLM.
AI/LLM technology
2mo
Save
Mark Applied
Hide
Head Coach
Monticello, California, United States
$22/hr OnsiteFull Time
0+ YOEHead Coach responsible for coaching, staff development, scheduling, and studio operations; hourly role with monthly bonus opportunities.
3mo
Save
Mark Applied
Hide
Head of Programmatic Customer Success
San Francisco or Seattle or New York City or Washington, D.C.
$315k-$350k/yr HybridFull Time
Lead programmatic customer success at scale; design digital activation programs; build AI-powered engagement, metrics, and a small team.
1mo
Save
Mark Applied
Hide
Head of Customer Success & Operations
United States or Costa Rica
$192k-$204k/yr RemoteFull Time
7+ YOE7–10 years in customer success with prior experience building a CS function; healthcare or mental health experience preferred; HIPAA/PHI fluency; experience with CS platforms, ticketing, and AI-assisted support; strong communication and leadership.
BrightHire
3mo
Save
Mark Applied
Hide
Part Time Head Cashier
Thousand Oaks, California, United States
$17-$18/hr OnsitePart Time
Part-time Head Cashier with cash handling, customer service, and office duties; high school diploma or GED preferred.
Cash register, POS system, Computer
2mo
Save
Mark Applied
Hide
Head of Customer Engineering
United States
RemoteFull Time
Leadership in customer engineering for security products; deep cybersecurity operations; presales and post-sales experience; API, integrations, and workflow automation skills.
APIs, Workflow Automation, Orchestration, Multi-Agent Systems
2mo
Save
Mark Applied
Hide
Head of Customer Support
Costa Mesa, California, United States
$253k-$336k/yr OnsiteFull Time
15+ YOE8+ Mgmt15+ years in customer support or related roles; 8+ years in senior leadership; proven scaling of support orgs; Tier 1/2 expertise; DoD clearance eligibility.
Zendesk, ServiceNow, Salesforce Service Cloud, JIRA Service Management
2mo
Save
Mark Applied
Hide
Head of Customer Operations
New York, New York, United States
$200k-$245k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years GTM experience in high-growth B2B SaaS/AI; 5+ years managing teams; experience rebuilding customer operations; AI in operations; Salesforce/SQL/BI skills.
Salesforce, SQL, Sigma
Explore Jobs