6 help desk analyst jobs at 5 companies in Bethlehem, PA
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Help Desk Analyst
Trenton, New Jersey, United States
$28-$32/hr HybridFull Time, Contract
3+ YOERequires 3+ years of technical support, help desk operations, ticketing systems, and P1/P2 incident resolution experience, plus strong customer service, communication, documentation, prioritization, and problem-solving skills.
ticketing systems, computer, mouse, keyboard, monitor
1mo
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Lead Help Desk Analyst
Philadelphia, Pennsylvania, United States
OnsiteFull Time
5+ YOE2+ MgmtBachelor's in Computer Science or equivalent, 5+ years help desk and Windows/MS Office experience, 2 years lead experience, PC support and customer-facing skills.
Windows, MS Office Suite, Help Desk tracking tools
2d
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Sr. Help Desk Analyst
Philadelphia, Pennsylvania, United States
OnsiteFull Time
3+ YOEBachelor's degree in computer science, information systems, or related field, or equivalent education and experience. Requires 3 years of help desk, PC support, customer support, Windows, and common PC application experience.
Windows, Microsoft Office Suite
1w
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Help Desk Analyst
Philadelphia, Pennsylvania, United States
OnsiteFull Time
1+ YOEAA/AS or BS in Computer Science, or relevant education, certifications, and experience; one year supporting workstations and Windows, macOS, iOS, Android, and Microsoft Office Suite.
Windows, macOS, iOS, Android, Microsoft Office Suite, Adobe Suite, Linux, Ubuntu, CentOS, Active Directory, M365 Administration, VMware, DHCP, VLAN, Wireless Network Configurations, Dell, HP, Apple, CompTIA ITF+, A+, Network+, Security+
1w
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Service Desk Analyst
Wayne, Pennsylvania, United States
$60k-$70k/yr HybridFull Time
0+ YOEHigh school diploma or GED and 0–1 years of IT support, customer service, help desk, or technical support experience; equivalent education, internships, lab work, or hands-on training accepted.
Microsoft Windows, macOS, ManageEngine, Jira, Freshservice, ITIL, VPN, VoIP
1mo
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Senior User Support Analyst – Philadelphia
Philadelphia, Pennsylvania, United States
OnsiteFull Time
5+ YOE5+ years IT support experience in a law firm; strong Windows 11 and Microsoft Office skills; Active Directory/Azure, Exchange Online, VPN, LAN/WAN, TCP/IP knowledge; iManage and help-desk experience; ability to lift 25-50 lbs; bachelor’s degree preferred.
Windows 11, Microsoft Office Suite, Exchange Online, Active Directory, Azure, VPN, TCP/IP, iManage, Fresh Service, Teams, Zoom