13 help desk analyst jobs at 11 companies in Clark, NJ
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Help Desk Analyst
Brooklyn, New York, United States
$23-$27/hrHybridFull Time
J.McLaughlin: American women's and men's apparel and accessories retailer serving shoppers through stores and e-commerce.
Help desk or technical support experience preferred, POS knowledge preferred, valid driver's license required, local and domestic travel required, and proficiency with troubleshooting, databases, Microsoft Office, and multiple systems.
POS, Microsoft Word, Microsoft Excel, Microsoft Access, Mac, Apple
CAI: Global technology services firm uniting talent and technology.
3+ YOERequires 3+ years of technical support, help desk operations, ticketing systems, and P1/P2 incident resolution experience, plus strong customer service, communication, documentation, prioritization, and problem-solving skills.
Proskauer: Private international law firm advising businesses, asset managers, and organizations on complex legal matters.
2+ YOE2+ years help desk/end-user support experience; bachelor's preferred. Experience with legal applications (iManage, NetDocuments, Intapp, Relativity) and ITSM platforms (ServiceNow, Remedy). Proficient with Windows 11, macOS, Active Directory, Microsoft 365, SCCM, Citrix, VPN, remote support tools, and mobile device management. Strong troubleshootin...
iManage WorkSite, NetDocuments, Intapp, DTE Axiom, Westlaw Drafting Assistant, Workshare Compare, Relativity, LegalKEY, ServiceNow, Remedy, BMC Service Desk, SupportWorks, Windows 11, macOS, Active Directory, Microsoft 365, SCCM, Bomgar, Citrix, VPN, RSA SecurID, AirWatch, MobileIron, Cisco IP telephony
Star GroupNYSE: SGU: Public U.S. home-energy distributor providing heating oil, propane, HVAC, and related services to residential and commercial customers.
3+ YOE3+ years customer service or technical experience, high school plus IT certificate or equivalent, familiarity with Microsoft Office suite, Solar Winds, Jabber, VoIP, ability to travel ~10%, strong communication and problem-solving skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Access, Solar Winds, Jabber, VoIP, Multiview, ERP/Energy, LMS, HRIS
TileBar: TileBar is a digitally native, omnichannel designer, distributor and marketer of wall and floor tile, as well as natural stone and LVT, for residential and commercial applications in the United States.
5+ YOE5+ years help desk/desktop support with Level 2 capability; Windows, iOS/Android, networking (DNS,DHCP,VPN); Microsoft 365 and identity (Active Directory/Entra ID); Intune/MDM experience; strong communication.
Microsoft 365, Exchange Online, Teams, SharePoint, OneDrive, Office, Active Directory, Entra ID, Microsoft Intune, Jamf, Microsoft Teams Rooms, Zoom Rooms, Crestron, Windows, iOS, Android, DNS, DHCP, VPN
MTA Metro-North Railroad: Public commuter railroad serving customers across New York and Connecticut on five rail lines.
3+ YOEProvide 24/7 technical support and monitoring for Positive Train Control systems; Windows Server/Desktop, Active Directory, SAN, VMware experience; valid driver’s license; 3+ years systems administration experience.
Windows Server, Windows Desktop, VMware, Windows Active Directory Services, Storage Area Network (SAN), Positive Train Control (PTC) Network Management System, Microsoft Office, AutoCAD, Visio
Los Angeles or New York City or Boston or Chicago or London
$100k/yrOnsiteFull Time
Crescent Capital Group: Global alternative asset manager serving investors and borrowers through private and tradable corporate-credit strategies.
3+ YOEBachelor's degree in computer science or related field, 3+ years of help-desk experience, infrastructure support expertise, networking knowledge, and familiarity with listed server, cloud, security, and telephony technologies.
Microsoft Windows, Microsoft Office, iOS, Android, Active Directory, Group Policy Objects, TCP/IP, Cisco Firewalls, HP switches, HP servers, PowerShell, VMware, Citrix, Terminal Server, WDS, WSUS, Microsoft O365, Microsoft Azure, AWS, Avaya IP telephony, AD, DHCP, DNS
TGI Office Automation: Privately owned office technology provider supplying businesses with printers, document management, managed IT, security, and workflow solutions.
0+ YOEAssociate's or bachelor's degree in cybersecurity, information systems, or related field, or equivalent experience; 0–1 years in security, NOC, or help desk; CompTIA Security+ required or in progress.
SentinelOne, XDR, SIEM, ConnectWise Manage, Microsoft 365
MSG EntertainmentNYSE: MSGE: Private live-entertainment operating managing major venues, concerts, sporting events, and the Christmas Spectacular for public audiences.
4+ YOE4+ years configuring and supporting Oracle Fusion HCM (Core HR, Talent, Compensation, Learning, HR Help Desk); HCM security, UAT, documentation, strong analytical and communication skills; bachelor’s degree or equivalent preferred.
Technology Support Services Project Analyst, Imaging Solutions
New York City, New York, United States
$90k-$100k/yrHybridFull Time
Skadden, Arps, Slate, Meagher & Flom: Private U.S. law firm advising corporations, financial institutions, governments, and other clients on complex legal matters.
3+ YOEHigh school diploma, minimum 3 years IT support/help desk experience, knowledge of imaging solutions and basic SQL, familiarity with Windows/macOS/Cisco, scripting with CMD/PowerShell/Terminal, strong communication and analytical skills.
HP Web Jetadmin, HP Security Manager, HP AC, Canon ImageWare, SQL Reporting Services, CMD, PowerShell, Terminal, Cisco, Windows, macOS, SQL
AccentureNYSE: ACN: Global professional services delivering 360° value.
1+ YOEMinimum 1 year of IT, desktop, help desk, digital capture, or related experience. Requires troubleshooting Windows/macOS, studio technology, photography equipment, and strong problem-solving and customer service skills.
Capture One, Adobe Creative Cloud, Lightroom, Microsoft 365, Microsoft Windows, macOS, RAID
AccentureNYSE: ACN: Global professional services delivering 360° value.
1+ YOEAt least 1 year of IT, desktop, help desk, digital capture, or related technical experience. Requires troubleshooting Windows and macOS, strong problem-solving and customer service skills, and ability to lift up to 50 pounds.
AccentureNYSE: ACN: Global professional services delivering 360° value.
1+ YOEMinimum 1 year IT/desktop/help-desk or digital capture support; ability to support macOS and Windows, Capture One, Adobe Creative Cloud, Microsoft 365; familiarity with professional camera systems, RAID/storage, networking, inventory management, and on-set client-facing support.