10 help desk analyst jobs at 9 companies in Jericho, NY
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Help Desk Analyst
New York or United States
$65k-$85k/yr OnsiteFull Time
2+ YOE2+ years help desk/end-user support experience; bachelor's preferred. Experience with legal applications (iManage, NetDocuments, Intapp, Relativity) and ITSM platforms (ServiceNow, Remedy). Proficient with Windows 11, macOS, Active Directory, Microsoft 365, SCCM, Citrix, VPN, remote support tools, and mobile device management. Strong troubleshootin...
iManage WorkSite, NetDocuments, Intapp, DTE Axiom, Westlaw Drafting Assistant, Workshare Compare, Relativity, LegalKEY, ServiceNow, Remedy, BMC Service Desk, SupportWorks, Windows 11, macOS, Active Directory, Microsoft 365, SCCM, Bomgar, Citrix, VPN, RSA SecurID, AirWatch, MobileIron, Cisco IP telephony
2w
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Help Desk Analyst
Fairfield, New Jersey, United States
$70k-$78k/yr HybridFull Time
Schuman Cheese: Imports, produces, and distributes specialty cheese products.
2+ YOE2+ years helpdesk/IT support experience; proficiency with Windows OS, networking basics, Microsoft Teams, ticketing systems; strong communication, problem-solving; ability to lift 20 lbs; participate in on-call rotation.
Windows Operating Systems, Microsoft Teams
1w
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Help Desk Analyst
Woodbury, New York, United States
OnsiteFull Time
3+ YOE3+ years customer service or technical experience, high school plus IT certificate or equivalent, familiarity with Microsoft Office suite, Solar Winds, Jabber, VoIP, ability to travel ~10%, strong communication and problem-solving skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Access, Solar Winds, Jabber, VoIP, Multiview, ERP/Energy, LMS, HRIS
2w
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Help Desk Analyst
Fairfield, New Jersey, United States
$70k-$78k/yr HybridFull Time
2+ YOE2+ years helpdesk/IT support experience, Windows OS and networking proficiency, strong communication and problem-solving, ability to provide remote and on-site support, participate in on-call rotation.
Windows Operating Systems, Microsoft Teams
2w
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IT Help Desk - Showrooms
New York, New York, United States
$80k-$90k/yr HybridFull Time
5+ YOE5+ years help desk/desktop support with Level 2 capability; Windows, iOS/Android, networking (DNS,DHCP,VPN); Microsoft 365 and identity (Active Directory/Entra ID); Intune/MDM experience; strong communication.
Microsoft 365, Exchange Online, Teams, SharePoint, OneDrive, Office, Active Directory, Entra ID, Microsoft Intune, Jamf, Microsoft Teams Rooms, Zoom Rooms, Crestron, Windows, iOS, Android, DNS, DHCP, VPN
2mo
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Help Desk Analyst - US
New York or Israel
$90k-$100k/yr HybridFull Time
5+ YOE5+ years IT support experience, advanced macOS and Windows administration, Jamf Pro/MDM, Google Workspace, Microsoft 365, Zoom, Slack, Okta/Active Directory, basic networking (DNS, DHCP, VPN); local to NYC and onsite 3–4 days/week.
macOS, Windows, Jamf Pro, Google Workspace, Zoom, Slack, Microsoft 365, Neat, Logitech, Jira, Okta, Active Directory, DNS, DHCP, VPN
2w
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PTC Office - Help Desk Analyst
New York City or North White Plains
$93k/yr OnsiteFull Time
3+ YOEProvide 24/7 technical support and monitoring for Positive Train Control systems; Windows Server/Desktop, Active Directory, SAN, VMware experience; valid driver’s license; 3+ years systems administration experience.
Windows Server, Windows Desktop, VMware, Windows Active Directory Services, Storage Area Network (SAN), Positive Train Control (PTC) Network Management System, Microsoft Office, AutoCAD, Visio
2mo
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Senior Analyst HRIS - Oracle Fusion HCM
New York City, New York, United States
$83k-$145k/yr OnsiteFull Time
4+ YOE4+ years configuring and supporting Oracle Fusion HCM (Core HR, Talent, Compensation, Learning, HR Help Desk); HCM security, UAT, documentation, strong analytical and communication skills; bachelor’s degree or equivalent preferred.
Oracle Fusion HCM, Oracle HCM Cloud, Sandbox, Redwood UX, HCM Design Studio, Visual Builder, Visual Builder Studio (VBS)
1w
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Technology Support Services Project Analyst, Imaging Solutions
New York City, New York, United States
$90k-$100k/yr HybridFull Time
3+ YOEHigh school diploma, minimum 3 years IT support/help desk experience, knowledge of imaging solutions and basic SQL, familiarity with Windows/macOS/Cisco, scripting with CMD/PowerShell/Terminal, strong communication and analytical skills.
HP Web Jetadmin, HP Security Manager, HP AC, Canon ImageWare, SQL Reporting Services, CMD, PowerShell, Terminal, Cisco, Windows, macOS, SQL
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Studio Application Tech Support
Brooklyn, New York, United States
$21-$50/hr OnsiteFull Time
1+ YOEMinimum 1 year IT/desktop/help-desk or digital capture support; ability to support macOS and Windows, Capture One, Adobe Creative Cloud, Microsoft 365; familiarity with professional camera systems, RAID/storage, networking, inventory management, and on-set client-facing support.
macOS, Windows, Capture One, Adobe Creative Cloud, Lightroom, Microsoft 365, RAID