11 help desk analyst jobs at 9 companies in Wharton, PA
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Help Desk Analyst
Trenton, New Jersey, United States
$28-$32/hrHybridFull Time, Contract
CAI: Global technology services firm uniting talent and technology.
3+ YOERequires 3+ years of technical support, help desk operations, ticketing systems, and P1/P2 incident resolution experience, plus strong customer service, communication, documentation, prioritization, and problem-solving skills.
Temple University Hospital: Nonprofit academic teaching hospital providing complex inpatient, outpatient, emergency, research, and medical education services to Philadelphia communities.
5+ YOE2+ MgmtBachelor's in Computer Science or equivalent, 5+ years help desk and Windows/MS Office experience, 2 years lead experience, PC support and customer-facing skills.
Windows, MS Office Suite, Help Desk tracking tools
Temple University Hospital: Nonprofit academic teaching hospital providing complex inpatient, outpatient, emergency, research, and medical education services to Philadelphia communities.
3+ YOEBachelor's degree in computer science, information systems, or related field, or equivalent education and experience. Requires 3 years of help desk, PC support, customer support, Windows, and common PC application experience.
Community Options: National nonprofit providing housing and employment support for individuals with disabilities.
1+ YOEMinimum one year of professional IT experience, valid driver's license, proficiency with Active Directory, Office 365, browsers, computer hardware, and mobile devices, plus logical troubleshooting and strong interpersonal skills.
Active Directory (AD), Microsoft Office 365, Windows, Android, iPhone, Mobile Device Management
The Wistar Institute: Independent nonprofit biomedical research institute serving public health through cancer, immunology, infectious-disease, and vaccine research.
1+ YOEAA/AS or BS in Computer Science, or relevant education, certifications, and experience; one year supporting workstations and Windows, macOS, iOS, Android, and Microsoft Office Suite.
Imagine360: Private health plan provider helping self-funded U.S. employers lower healthcare costs and support employees.
0+ YOEHigh school diploma or GED and 0–1 years of IT support, customer service, help desk, or technical support experience; equivalent education, internships, lab work, or hands-on training accepted.
Microsoft Windows, macOS, ManageEngine, Jira, Freshservice, ITIL, VPN, VoIP
EMR Group: Private UK-headquartered metal recycler serving businesses and households through scrap collection, processing, and recycled-material sales.
2+ YOE2+ years IT help desk experience, IT certification (CompTIA A+, Network+ or Microsoft cert), experience with Microsoft Intune, Active Directory, basic networking knowledge, strong customer service and communication.
Microsoft Office, Windows, Microsoft Intune, Active Directory, 3CX, Dialpad
EMR Group: Private UK-headquartered metal recycler serving businesses and households through scrap collection, processing, and recycled-material sales.
2+ YOE2+ years IT help desk/desktop support, required IT certification (CompTIA A+, Network+, Microsoft), experience with Microsoft Intune, basic networking (TCP/IP, LAN/WAN), strong customer service and problem-solving, able to lift 50 lbs.
Microsoft Office, Windows, Microsoft Intune, Active Directory, 3CX, Dialpad
Cortrucent: Private New Jersey managed IT and cybersecurity provider serving growing businesses with compliance, cloud, and technology consulting.
2+ YOE2+ years help desk/field support experience, strong Windows and Microsoft 365 skills, networking fundamentals, Active Directory, virtualization (VMware/Hyper-V/AHV), valid driver's license, ability to lift ~50 lbs, excellent communication, authorized to work in the U.S.
Microsoft 365, Azure, Entra ID, Windows, Apple, Active Directory, VMware, Hyper-V, AHV, RMM, PSA, TCP/IP, DNS, DHCP, VPN, Wi-Fi, VLAN, VoIP
TGI Office Automation: Privately owned office technology provider supplying businesses with printers, document management, managed IT, security, and workflow solutions.
0+ YOEAssociate's or bachelor's degree in cybersecurity, information systems, or related field, or equivalent experience; 0–1 years in security, NOC, or help desk; CompTIA Security+ required or in progress.
SentinelOne, XDR, SIEM, ConnectWise Manage, Microsoft 365
Rawle & Henderson: Rawle & Henderson is a Mid-Atlantic law firm defending manufacturers, insurers, professionals, and public entities in civil trial litigation.
5+ YOE5+ years IT support experience in a law firm; strong Windows 11 and Microsoft Office skills; Active Directory/Azure, Exchange Online, VPN, LAN/WAN, TCP/IP knowledge; iManage and help-desk experience; ability to lift 25-50 lbs; bachelor’s degree preferred.
Windows 11, Microsoft Office Suite, Exchange Online, Active Directory, Azure, VPN, TCP/IP, iManage, Fresh Service, Teams, Zoom